[HyperBlueX2]

Best of luck!

[BMWM.D.]

Originally Posted by nick_casper

Did they tell you what went wrong? I want to make sure this is a unique occurence.

To BMW; the installation instructions are lacking but they aren't that bad. I installed it in a weekend in my garage and mine performs perfectly ( knock on wood ). Whipple has sold a few hundred of these kits and I only know of one failure. Internet forums have a way to amplify the voice of what goes wrong. Kudos to Whipple for remedying the situation.

I didn't want to say it out of respect, but I've never seen anything like this from Magnuson. Their instructions are excellent, and nobody I know had any install issues or quality issues with the blower or related parts. My experience is with their C6 Heartbeat system, but it's an almost identical head unit in the Camaro kits. For what it's worth, I've bought and installed 3 different supercharger kits for my cars over the last 10 years. I've had great and not so great experiences along the way.

I was mainly referencing the leaking intercooler reservoirs a few have had, missing kit parts, and poorly fitting parts that need to be modified. That and sub-par instructions on a kit like this is just not acceptable to me. It just seems to me that this kit wasn't quite ready for prime time. I think the head units are sound and this was likely a fluke or even install mistake, but it just seems like Whipple hasn't quite figured out how to manufacture and sell OEM quality plug & play kits like Magnuson has. It's a kick ass head unit, but I just feel like the R&D stage was only 75% finished. I just feel Whipple needs to try a little harder. That's all.

[Joe's_cool_1le]

Originally Posted by BMWM.D.

I didn't want to say it out of respect, but I've never seen anything like this from Magnuson. Their instructions are excellent, and nobody I know had any install issues or quality issues with the blower or related parts. My experience is with their C6 Heartbeat system, but it's an almost identical head unit in the Camaro kits. For what it's worth, I've bought and installed 3 different supercharger kits for my cars over the last 10 years. I've had great and not so great experiences along the way.

I was mainly referencing the leaking intercooler reservoirs a few have had, missing kit parts, and poorly fitting parts that need to be modified. That and sub-par instructions on a kit like this is just not acceptable to me. It just seems to me that this kit wasn't quite ready for prime time. I think the head units are sound and this was likely a fluke or even install mistake, but it just seems like Whipple hasn't quite figured out how to manufacture and sell OEM quality plug & play kits like Magnuson has. It's a kick ass head unit, but I just feel like the R&D stage was only 75% finished. I just feel Whipple needs to try a little harder. That's all.

I was the one with two intercooler reservoir leaks. I firmly believe it was the result of my shop not reading the instruction manual where it clearly states "not" to tighten the bolts down tight which can damage the reservoir. I also had a CEL light since the install for EVAP which was also caused by the shop poor installation in my opinion. (damaged factory oring of the connector) which the installation manual again states be careful not to do. Attached documents from Whipple's manual explains both. Outside of those two installation issues I would have had a flawless install.

[nick_casper]

Originally Posted by Joe's_cool_1le

I was the one with two intercooler reservoir leaks. I firmly believe it was the result of my shop not reading the instruction manual where it clearly states "not" to tighten the bolts down tight which can damage the reservoir. I also had a CEL light since the install for EVAP which was also caused by the shop poor installation in my opinion. (damaged factory oring of the connector) which the installation manual again states be careful not to do. Attached documents from Whipple's manual explains both. Outside of those two installation issues I would have had a flawless install.

To be fair to your installer, the original instructions did not mention not to overtighten those bolts. That comes from the revision. I did the full install from the first issue instructions but didn't overtighten because you forewarned us. The revised instructions seem to have addressed the issues. I'm not a Whipple fanboy, I think all the kits have their unique points. But after installing the Whipple and running it for over a month now I can say BMW's concerns are probably not a big deal. The kit is very high quality, but the first run of instructions were definitely not ready for release. I would still choose the Whipple given all choices.

[Joe's_cool_1le]

Originally Posted by nick_casper

To be fair to your installer, the original instructions did not mention not to overtighten those bolts. That comes from the revision. I did the full install from the first issue instructions but didn't overtighten because you forewarned us. The revised instructions seem to have addressed the issues. I'm not a Whipple fanboy, I think all the kits have their unique points. But after installing the Whipple and running it for over a month now I can say BMW's concerns are probably not a big deal. The kit is very high quality, but the first run of instructions were definitely not ready for release. I would still choose the Whipple given all choices.

I took the revisions into consideration after seeing the many posts about it but what summed it up to me was that during the second failure the shop specially stated to me that they didn't over tighten it as per Whipple's instructions. Those could have been verbal instructions at the time and I had not seen any installation manuals until recently. On top of that they built me one which created two protruding marks on the fascia where they had to much material on the one they fabricated. Then compound that with damaging an oring (which I had to diagnose myself) and sent them the picture of it. They then had me video the hose and sent that to Whipple. In which I received a response and picture from the shop of a hose that Whipple sent them to fix the issue. But it was the OEM connector which the shop knew. So on the totality of my experience I would tend to believe the shop was in error on most of this. However I've coughed it up to live and learn. I'm still very happy with the actual Whipple though.

Sorry, I forgot to mention I paid $600 for that fab'd reservoir and marks.

[BMWM.D.]

Originally Posted by Joe's_cool_1le

I took the revisions into consideration after seeing the many posts about it but what summed it up to me was that during the second failure the shop specially stated to me that they didn't over tighten it as per Whipple's instructions. Those could have been verbal instructions at the time and I had not seen any installation manuals until recently. On top of that they built me one which created two protruding marks on the fascia where they had to much material on the one they fabricated. Then compound that with damaging an oring (which I had to diagnose myself) and sent them the picture of it. They then had me video the hose and sent that to Whipple. In which I received a response and picture from the shop of a hose that Whipple sent them to fix the issue. But it was the OEM connector which the shop knew. So on the totality of my experience I would tend to believe the shop was in error on most of this. However I've coughed it up to live and learn. I'm still very happy with the actual Whipple though.

Sorry, I forgot to mention I paid $600 for that fab'd reservoir and marks.

That's definitely a bummer. While I guess you'll never know why both reservoirs leaked, I'm not totally shocked if there were install errors by the shop. That's the reason why nobody but me works on my cars. I know I'm going to have the experience level to do it right, while paying attention to the small details that a shop that's fighting the clock likely won't. Ive been working on cars for a living the last 20 years, and what I've seen with my two eyes is more than enough to make me paranoid. Of course not everyone has the tools and knowledge to tackle something like this themselves. There's no shame in that.

I'd really like to know what caused the rotor damage on the OP's car. Because that is really scary. I saw some others with noise concerns, so fingers crossed that this was an isolated problem.

[Joe's_cool_1le]

Originally Posted by BMWM.D.

That's definitely a bummer. While I guess you'll never know why both reservoirs leaked, I'm not totally shocked if there were install errors by the shop. That's the reason why nobody but me works on my cars. I know I'm going to have the experience level to do it right, while paying attention to the small details that a shop that's fighting the clock likely won't. Ive been working on cars for a living the last 20 years, and what I've seen with my two eyes is more than enough to make me paranoid. Of course not everyone has the tools and knowledge to tackle something like this themselves. There's no shame in that.

I'd really like to know what caused the rotor damage on the OP's car. Because that is really scary. I saw some others with noise concerns, so fingers crossed that this was an isolated problem.

Yeah man.. It's also the price for wanting the new sh $t. The issues I experienced were fairly mild for the most part. Main issue for me when throwing out the cash is receiving very good customer service.

[cooden]

Till I see otherwise, I think that this is a very technical install and you need a shop that installs superchargers on a regular basis to install it. I have had ZERO issues with my Whipple and it was installed by Whipple dealer in Rochester, NY.

[80sMetalDude]

Originally Posted by cooden

Till I see otherwise, I think that this is a very technical install and you need a shop that installs superchargers on a regular basis to install it. I have had ZERO issues with my Whipple and it was installed by Whipple dealer in Rochester, NY.

Sorry but I'm calling BS on this that rubbed me the wrong way a bit. I like you bro so don't take this as an attack on you brother! But damnit I dont want to hear people assume WE screwed up just because what 5 or 6 people here on the forum have these so far and 4 out of 6 have been flawless? Nick Casper installed his... no issues, no shop.

Broken heat exchanger was done by a pro... does a pro need instructions telling them to not over-torque a bolt crushing a radiator? Common sense should prevail there. Forgot that was done by a pro shop....

My install was done by a pro who has done superchargers. The most technical aspect of the build is the file you flash to the computer... that takes the real in-depth know how, coding that tune.

This whole kit is ultimately a F-in bolt on with hoses and fittings. The worst part really is taking the fascia off and all that, damper, belts... yeah thats the harder part of the install... I would say pulling the stock damper off and getting the new hub on was probably the worst part. The rest is easy once you can translate the *Whipplese* in the instructions LOL. I think 3 hours could have been saved if each step actually referred to the actual shipping part # vs what they called it internally.

Put things in the right place, torque to spec, follow instructions, go through the steps again, and once more (check all your work which we did) and tune.

Everything was spot on in my build and I had a pro install it that knew what he was doing.

I'm happy your's went well but just because Brett and I have hiccups doesn't mean we can't read English either. I will agree about the aspect that the instuctions suck A$$ as we followed at first, revisions better but still out of whack photos that were out of sync from the current install step.

Come on man! If I did something wrong do you think Whipple would have shipped me a new one free and clear? Something was wrong.

I wouldn't change a fkn thing because after this is done I know about 100x more than I knew about wrenching than before and I got to hang out with a great friend who taught me a ton along the way.

UPDATE:
New unit shipped out Friday can't wait.

Friend is booked until weekend after this one and we are pulling heads for piece of mind flushing them and the cyl walls.

Probably one more weekend of solid work. Left head looks like the most work as a lot is bolted to it. We got the right valve covers removed and everything is clean nothing in there. A little alum did get in intake but I'm pretty confident in the way this occurred at idle.. vs out on the road hitting it hard that the situation is better than worse.

Pulled oil pan and oil is clean.

[brettman]

Yep Rob, you hit the nail on the head. No disrespect Cooden, but a monkey could install one of these SCs. You don't need a degree. I can do one now without the toilet paper (oops, manual, I get them confused) In a day now. As long as the core is good. Joe blow would say mine is fine (and it is) But unexceptable to me. (but then again I'm ANAL) I'll fix mine RIGHT, with, or without Whipple. WHY???? Cause I can...LOL

[Joe's_cool_1le]

Originally Posted by brettman

Yep Rob, you hit the nail on head. No disrespect Cooden, but a monkey could install one of these SCs. You don't need a degree. I can do one now without the toilet paper (oops, manual, I get them confused) In a day. As long as the core is good. Joe blow would say mine is fine (and it is) But unexceptable to me. (but then again I'm ANAL) I'll fix mine RIGHT, with, or without Whipple. WHY???? Cause I can...LOL

I've been called worse.

[brettman]

Originally Posted by Joe's_cool_1le

I've been called worse.

DUDE...LOL. that had nothing to do with you brother. OK "The average, back yard hillbilly, china wrench holding inbreed".....Feel better???

[Joe's_cool_1le]

Originally Posted by brettman

DUDE...LOL. that had nothing to do with you brother. OK "The average, back yard hillbilly, china wrench holding inbreed".....Feel better???

Lol

[80sMetalDude]

Well cool... Whipple.

Too bad I can't play with it for a couple weeks!