[CantCatchMe]

I had an issue the other day that I thought fixed itself. I turned my car on and went to turn the heat up and got the below response from the 8 inch display. I doesn't show anything except if the AC is on or off. I drove home and made an apt with the dealer to have it checked. The next morning came out and it was normal so when I went to the dealer they said they checked my software and said there was no updates.

Well today it came back again. Any suggestions....

[SSport16]

There was a firmware update from Dec 2015 that fixed a lot of these display issues, have them check again. You can check the FW version yourself, maybe someone can post the FW version from that update to see if it is indeed newer than your current version.

[tchowe]

I'm having the same issue on mine. It appears to only happen when I use remote start. I'm taking it to the dealer next week to check for any software updates.

[CantCatchMe]

Originally Posted by SSport16

There was a firmware update from Dec 2015 that fixed a lot of these display issues, have them check again. You can check the FW version yourself, maybe someone can post the FW version from that update to see if it is indeed newer than your current version.

How do I check to see what version I currently have?



Also thinking about today when it happened i didnt remote start. Im trying to think of similiarities between the two days but cant think of any.

[suzook]

Originally Posted by CantCatchMe

How do I check to see what version I currently have?



Also thinking about today when it happened i didnt remote start. Im trying to think of similiarities between the two days but cant think of any.

In the settings, scroll down to bottom. Should say software version, and click it.

[SSport16]

Originally Posted by CantCatchMe

How do I check to see what version I currently have?



Also thinking about today when it happened i didnt remote start. Im trying to think of similiarities between the two days but cant think of any.

I don't have it from of me, but it is under the main section on the My Link screen, at the bottom, like software info or something like that. I can look later.

[Chevrolet Customer Svc]

[url=http://goo.gl/h0TuH9 Posted by CantCatchMe[/url] I had an issue the other day that I thought fixed itself. I turned my car on and went to turn the heat up and got the below response from the 8 inch display. I doesn't show anything except if the AC is on or off. I drove home and made an apt with the dealer to have it checked. The next morning came out and it was normal so when I went to the dealer they said they checked my software and said there was no updates.

Well today it came back again. Any suggestions....

Hey CantCatchMe,

I am sorry to hear you're experiencing this intermittent concern with your Camaro. Other forum members have offered some great advice, but feel free to send us a private message if you would like additional support. We would be happy to research this on our end. Please be sure to include your full contact information, VIN, current mileage, and preferred dealership in your message if this is of interest to you. Another avenue of possible assistance is the Infotainment Help center. They may be reached at 855-478-7767 and their hours of operation are 8:00 am to 10:00 pm EST, Monday through Saturday.

Sincerely,

Julie C
Chevrolet Customer Care

[Chevrolet Customer Svc]

[url=http://goo.gl/ODvmn9 Posted by tchowe[/url] I'm having the same issue on mine. It appears to only happen when I use remote start. I'm taking it to the dealer next week to check for any software updates.

Hi tchowe,

Apologies for the infotainment concern you're experiencing with your Camaro. If you would like, we would be more than willing to provide an additional layer of support while your vehicle is in service. Please don't hesitate to send us a private message along with your VIN, full contact information, current mileage, and involved dealership if this is something of interest.

Kindly,

Julie C
Chevrolet Customer Care

[CantCatchMe]

Originally Posted by Chevrolet Customer Svc

Hey CantCatchMe,

I am sorry to hear you're experiencing this intermittent concern with your Camaro. Other forum members have offered some great advice, but feel free to send us a private message if you would like additional support. We would be happy to research this on our end. Please be sure to include your full contact information, VIN, current mileage, and preferred dealership in your message if this is of interest to you. Another avenue of possible assistance is the Infotainment Help center. They may be reached at 855-478-7767 and their hours of operation are 8:00 am to 10:00 pm EST, Monday through Saturday.

Sincerely,

Julie C
Chevrolet Customer Care

Thanks Julie. I sent you a message.

[jimmypop13]

I have the software update from December. It does not address this issue. I just had this happen to me the other day.
My car shipped with software version # 23415881.
The December update brought it to 84028481.

[NY Andrew]

That's weird it's not fixed... Received mine early December and went to the dealer for an update and it fixed the issue for me..haven't had it happen since, but now have other software issues I'm hoping to get fixed this Tuesday.

[tchowe]

Anyone else having this issue that has / has not gotten it fixed? Went to the dealer for an oil change and asked them to check for an update for this issue and they told me that my car was fully up to date.