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BeckyD @ James Martin Chevy


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Old 07-06-2024, 03:11 PM   #1
arpad_m


 
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Drives: 2018 Camaro 2SS A8
Join Date: Jul 2017
Location: East Tennessee
Posts: 13,152
Chevy owner center website

Tried to enter a service record today for the oil change I just did, and found out, again, what a giant embarrassment this website still is. From login issues to account linking problems (I have a gm rewards credit card), screen layout weirdnesses and a generally subpar design, I thought I'd seen it all from them, but boy, was I mistaken.

Look at all the errors in this screenshot, one can't even enter what was done in the "service performed" section, because the page doesn't load properly, you can't select the type(s) of service for some reason. The Save button can be pressed, but does nothing.

I remember having issues last time, too, but disabling my plugins solved it back then. Well, not anymore, I tried various browsers, no plugins, no filters, no nothing, same issue even on vanilla Chrome. There is no way for me to maintain my service history in the site, because it just doesn't work in any software configuration I tried---Linux, Windows, Android, Firefox, Chrome, plugins, no plugins, doesn't matter.

I'll obviously find a different method to keep track of my service history (already exported everything out of this site), but how can a company be taken seriously if they can't even produce a functioning form in a trivial website IN ANNO DOMINI 2024?

I'm a backend developer for the most part, only touching React.js and its frontend kinfolk when I must, but even then if I produced frontend trash like this, I'd be out of a job very, very quickly. Zero attention to detail, the site has never worked 100% fine since I created an account in 2017 or so.
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2018 Camaro 2SS — G7E MX0 NPP F55 IO6
735 rwhp | 665 rwtq

Magnuson TVS 2300 80mm pulley | Kooks 1 7/8" LT headers | JRE smooth idle terminator cam | LT4 FS & injectors | TSP forged pistons & rods
JMS PowerMAX | DSX flex fuel kit | Roto-Fab CAI | Soler 95mm LT5 TB | 1LE wheels | 1LE brakes | BMR rear cradle lockout | JRE custom tune

1100 - 1/30/18 | 2000 - 1/31/18
3000 - 2/06/18 TPW 2/26/18
3400 - 2/19/18 | 3800 - 2/26/18
4300 - 2/27/18 | 4B00 - 3/01/18
4200 - 3/05/18 | 4800 - 3/14/18
5000 - 3/16/18 | 6000 - 3/19/18
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Old 07-07-2024, 12:14 AM   #2
Kamero6
 
Drives: 6th Gen LT1
Join Date: Jun 2023
Location: Southeast
Posts: 325
Hey I ddin't know this was a thing. I do my own oil changes and keep documentation. Can you upload them as DIY there?

That's probably not mantained anymore. I doubt you can get away with not fixing it.
I think front end engineering has been subject to cost cutting and outsourcing so much that they basically obliterated it.
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