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01-27-2022, 10:28 PM
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#1 |
     
Drives: 2019 Camaro Z-28 Join Date: Jul 2010
Location: Dallas
Posts: 1,512
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Shout Out to DIODE DYNAMICS
Guys too often I think we mention our displeasure with what we feel is a vendor's shortcoming but often dont recognize those that excel in either customer service or stand behind their products when they fall short for some reason.
About a year and a half ago I purchased a set of DIODE DYNAMICS tinted LED side markers and I just the other day noticed I had an issue with TWO of them. I DID NOT purchase them directly from DIODE DYNAMICS but through their distributor WILDHAMMER Motorsports (another great vender by the way). After emailing DIODE about the issues I got a response a couple hours later that they would happily replace those for me and were very apologetic that the product had failed. Apparently they warranty this product for THREE YEARS. Thats basically unheard of for an electronic part which typically get 90 day warranties at best. KUDOS to THEM!!!
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2019 SS 1LE BIG NA A10 Eagles Canyon Raceway 2.7 CCW Below https://youtu.be/c9M5UHDftcA 4-15-23 at SCCA TT U1 Class MEGA Thread on THIS car: https://www.camaro6.com/forums/showthread.php?t=602092 Retired Cars BELOW: 1973 Camaro, 1969 Camaro, 1969 Camaro SS RS 2010 Camaro SS with 1000HP F1R, 2019 ZL1 1LE A10 |
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01-27-2022, 10:39 PM
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#2 |
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2020 Shadow Gray 2SS
Drives: 2020 2SS - A10, NPP, MRC, CAI Join Date: Dec 2019
Location: SoCal
Posts: 3,807
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That is great to know, glad I spent a little more to get DD Side Markers than some cheap crap off of ebay...
Love my Diode Dynamics side markers!
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2020 SGM 2SS - A10, NPP, MRC, Red Calipers, Black Fender Badge, Footwell Lighting
After delivery: - GMP CAI, GMP Black Strut Tower Brace, MRR017 1LE Wheels, SS Armrest, Black Fuel Door, Stainless Pedals, SS Wheel Caps, GM Splash Guards, DD Smoked LED Markers, Smoked Rear Reflectors, Mishimoto Catch Can, Xpel PPF-Full Front & Rockers, 35% Tint, CeramicPro coated, RST Stainless Brake Lines, Castrol SRF, MSD Plug Wires, Mamo V3 Ported TB Left: My "fun" ride (475 HP). Right: My "work" ride (52,000 HP): a Gulfstream G600. One's top speed is 180 Mph, the other, 620 Mph. BOTH AWESOME to operate...  |
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02-03-2022, 05:25 PM
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#3 |
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Drives: 2019 Camaro Z-28 Join Date: Jul 2010
Location: Dallas
Posts: 1,512
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UPDATE on DIODE DYNAMICS warranty replacement
Just wanted to confirm that I DID receive the promised replacements for the two side marker lights that went bad after about 1.5 years of use. In looking at them ONE of them simply had some of the LEDS fail and the other looked like water got into the connector. Again replacement on electronic parts under warranty is almost unheard of so thanks to them!!!
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2019 SS 1LE BIG NA A10 Eagles Canyon Raceway 2.7 CCW Below https://youtu.be/c9M5UHDftcA 4-15-23 at SCCA TT U1 Class MEGA Thread on THIS car: https://www.camaro6.com/forums/showthread.php?t=602092 Retired Cars BELOW: 1973 Camaro, 1969 Camaro, 1969 Camaro SS RS 2010 Camaro SS with 1000HP F1R, 2019 ZL1 1LE A10 |
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