Flash Tune for GM CAI dealer experience

mggeyer · 08-02-2017, 09:45 AM

I really hope Al Oppenheiser reads these forums. I want him to know what my experience has been with the dealerships that I have been trying to schedule an appointment for a Flash tune for the GM CAI. First experience, the service writer at Leesburg Chevrolet told me he couldnt do and it voided the warranty. I then had to explain AGAIN that it was a GM part with an Authorization code. HE was a complete jerk. That meeting was face to face. Once he understood that I had the paperwork and the corresponding authorization codes he said bring it in. I scheduled an appointment drove to the dealer. I handed him the paperwork and he said, the Tech has to call the Techline? Ill have to charge you a MINIMUM of $250.00. I picked up my paperwork and walked out. Remember the intake is installed. I have purchased three cars from this dealership. I will NEVER purchase another from them. The service writer wasnt busy and he was a complete jerk off. I then called Ted Britt Chevrolet. I talked with the Service dept. They had no idea of what I was talking about and the guy hung up on me. I purchased the car from them.They have a large selection of Corvettes and Camaros on their lot , I thought they might have a clue. Forget it! I finally called a friend of mine who works as a service writer at a Chevy dealership a pretty good distance from where I live and asked him what he thought about what transpired. He said we flash cars all the time , bring it down and he will do it but they charge $135.00. Thats what I will do but I am absolutely amazed at the number of numbnutz that work at these dealerships. It really is sad that a company like Chevrolet can manufacture a great product only to have these people who are supposed to be representing them be such idiots!!!

Glen e · 08-02-2017, 09:51 AM

Rather than banging your head against the wall, it really helps with things like this that are out of the norm , to go straight to the service manager, IN PERSON. Show him the paperwork, and It should go a lot smoother. Service advisors are just trained to do the bare basics. It's a position in which they don't want them thinking too deeply, Just processing paperwork. But is it amazing to me from being in the business for 35 years how arrogant a service advisor can be , for no reason.

That being said , I know dealerships that do not like to do any type of computer flashing, because it is so easy to brick the car because of heat, a glitch in power, etc. etc. while updating and then the Have a bigger problem that they don't know how to solve. So they just don't do it.

BadBowtieProductions · 08-02-2017, 10:27 AM

If you ever have a friend at a dealer, it's always best to just go straight to them. It will always save you a headache.

KyBoy · 08-02-2017, 10:43 AM

I'm glad I didn't have that problem.

Glen e · 08-02-2017, 10:49 AM

Quote:

Originally Posted by KyBoy

I'm glad I didn't have that problem.

Wow, that solves it, I'd have that pic taped to my forehead when I went in to ask. I assume the "28600" is an operative warr code here. I know the W signifies warranty.

KyBoy · 08-02-2017, 10:52 AM

Quote:

Originally Posted by Glen e

Wow, that solves it, I'd have that pic taped to my forehead when I went in to ask. I assume the "28600" is an operative warr code here. I know the W signifies warranty.

It took several emails with the service desk guy I take my warranty/recall work to, but I had everything on paper and my ducks in a row. Took me literally 31 minutes sitting in the waiting room, I heard them fire the ol girl up and I was out of there.

The tune DOES make a difference.

Heath

thescreensavers · 08-02-2017, 11:20 AM

No issues here, though I was at my dealer for 2 hours... Lol ugh I hate dealerships

thescreensavers · 08-02-2017, 11:22 AM

Double post

mggeyer · 08-02-2017, 11:33 AM

Glen, I later found out the person whom I was dealing with who was such a jerk was the service manager. In the scheme of things its not a big deal but it really bothers me that they have to cop such an attitude. I was extremely careful in choosing my words and approached this whole issue that I would appreciate their help and if they were uncomfortable in doing this no big deal. They really went out of their way to be dicks about it. Anyway, Ive decided that because this is essentially the Cold AIr Induction system, I am going to not do the tune. I will see if it passes emissions when that time arrives . If it doesnt, I will remove it , and sell it. I have some serious reservations that the tune can actually reduce its effectivness and reduce performance, based on some of the posts Ive seen on this forum. If anyone has an opinion on this let her rip. I think with the newer cars Virginia does not do a sniff test so since the car is not throwing codes I am going to try and see if it will pass first.

Glen e · 08-02-2017, 11:37 AM

Quote:

Originally Posted by mggeyer

Glen, I later found out the person whom I was dealing with who was such a jerk was the service manager. In the scheme of things its not a big deal but it really bothers me that they have to cop such an attitude. I was extremely careful in choosing my words and approached this whole issue that I would appreciate their help and if they were uncomfortable in doing this no big deal. They really went out of their way to be dicks about it. Anyway, Ive decided that because this is essentially the Cold AIr Induction system, I am going to not do the tune. I will see if it passes emissions when that time arrives . If it doesnt, I will remove it , and sell it. I have some serious reservations that the tune can actually reduce its effectivness and reduce performance, based on some of the posts Ive seen on this forum. If anyone has an opinion on this let her rip. I think with the newer cars Virginia does not do a sniff test so since the car is not throwing codes I am going to try and see if it will pass first.

Of course you can find a service manager who's going to be a dick, I imagine there are several out there. Nevertheless the advice is sound, whenever you encounter a person who basically doesn't seem to be with the program, you go up one step, in this case it would be a general manager.

KyBoy · 08-02-2017, 11:37 AM

Quote:

Originally Posted by mggeyer

Glen, I later found out the person whom I was dealing with who was such a jerk was the service manager. In the scheme of things its not a big deal but it really bothers me that they have to cop such an attitude. I was extremely careful in choosing my words and approached this whole issue that I would appreciate their help and if they were uncomfortable in doing this no big deal. They really went out of their way to be dicks about it. Anyway, Ive decided that because this is essentially the Cold AIr Induction system, I am going to not do the tune. I will see if it passes emissions when that time arrives . If it doesnt, I will remove it , and sell it. I have some serious reservations that the tune can actually reduce its effectivness and reduce performance, based on some of the posts Ive seen on this forum. If anyone has an opinion on this let her rip. I think with the newer cars Virginia does not do a sniff test so since the car is not throwing codes I am going to try and see if it will pass first.

The tune DOES make a difference for the better...I can attest. Al O told me himself that it changes the air/fuel mixture. The block could get hot without it. With the companies that do not have a tune...your taking your chances.

Heath

JayhawkSS1LE · 08-02-2017, 11:45 AM

I believe there was 1 before and after dyno completed that showed a loss, also believe the pulls were completed in 3rd rather than 4th. Has anyone else completed the before and after CAI dyno pulls to show an actual performance gain out side of seat of the pants meter?

KyBoy · 08-02-2017, 12:12 PM

I don't have dyno numbers, but I do know how my car behaved before CAI, with CAI and no tune, and with CAI with tune.

Feels strongest with the tune, throttle is more sensitive and better response. Literally nothing else matters, as long as it looks cool.

Heath

mggeyer · 08-02-2017, 01:09 PM

Kyboy, I am glad to hear you can tell a difference. My confidence in this tune is waning quickly form recent things I have seen and heard. From the discouraging dyno results with the before and after numbers on this forum to people who are in a position much closer to this than me that I won't mention are telling me don't do the tune' to the fact GM wont list numbers with this intake have me wondering what to do. You actually talked with Oppenheiser regarding this? Not understanding how the block temps could increase. CAI kits have been out for years and Ive never heard that. Bigger throttle bodies, K&N filters etc all contribute to more airflow and Ive never heard of temp increases.

08-02-2017, 09:45 AM	#1
mggeyer Drives: 2017 hyper blue ss 1le Join Date: Feb 2017 Location: virginia Posts: 60	Flash Tune for GM CAI dealer experience I really hope Al Oppenheiser reads these forums. I want him to know what my experience has been with the dealerships that I have been trying to schedule an appointment for a Flash tune for the GM CAI. First experience, the service writer at Leesburg Chevrolet told me he couldnt do and it voided the warranty. I then had to explain AGAIN that it was a GM part with an Authorization code. HE was a complete jerk. That meeting was face to face. Once he understood that I had the paperwork and the corresponding authorization codes he said bring it in. I scheduled an appointment drove to the dealer. I handed him the paperwork and he said, the Tech has to call the Techline? Ill have to charge you a MINIMUM of $250.00. I picked up my paperwork and walked out. Remember the intake is installed. I have purchased three cars from this dealership. I will NEVER purchase another from them. The service writer wasnt busy and he was a complete jerk off. I then called Ted Britt Chevrolet. I talked with the Service dept. They had no idea of what I was talking about and the guy hung up on me. I purchased the car from them.They have a large selection of Corvettes and Camaros on their lot , I thought they might have a clue. Forget it! I finally called a friend of mine who works as a service writer at a Chevy dealership a pretty good distance from where I live and asked him what he thought about what transpired. He said we flash cars all the time , bring it down and he will do it but they charge $135.00. Thats what I will do but I am absolutely amazed at the number of numbnutz that work at these dealerships. It really is sad that a company like Chevrolet can manufacture a great product only to have these people who are supposed to be representing them be such idiots!!!

08-02-2017, 09:51 AM	#2
Glen e Retired from Car mfrs.... Drives: 2LT RS/HR-V Join Date: May 2013 Location: /Fort Lauderdale Posts: 10,044	Rather than banging your head against the wall, it really helps with things like this that are out of the norm , to go straight to the service manager, IN PERSON. Show him the paperwork, and It should go a lot smoother. Service advisors are just trained to do the bare basics. It's a position in which they don't want them thinking too deeply, Just processing paperwork. But is it amazing to me from being in the business for 35 years how arrogant a service advisor can be , for no reason. That being said , I know dealerships that do not like to do any type of computer flashing, because it is so easy to brick the car because of heat, a glitch in power, etc. etc. while updating and then the Have a bigger problem that they don't know how to solve. So they just don't do it. __________________ Glen CLICK HERE for detailing a new car: detailing for non detailers CLICK HERE for how to rinseless CLICK HERE for EASY wheel sealant

08-02-2017, 10:27 AM	#3
BadBowtieProductions Check me out on YouTube! Drives: 2016 Camaro SS Join Date: Feb 2015 Location: STL Posts: 160	If you ever have a friend at a dealer, it's always best to just go straight to them. It will always save you a headache. __________________ 2016 Camaro SS - A8, NPP, 2SS, Nightfall Gray Metallic 11.68 @ 118 - CAI Intake - TSP 2" Longtubes - DSX Tuning Flex Fuel - DSX Tuned 11.91 @ 117 - CAI intake only 11.99 @ 117 - STOCK 1/4 mile 410 RWHP / 424 RWTQ - STOCK Dyno --- YouTube Channel: BadBowtieProductions

08-02-2017, 10:43 AM	#4
KyBoy Drives: '17 2SS H50 Join Date: Mar 2016 Location: Louisa, Ky Posts: 3,952	I'm glad I didn't have that problem. Attached Images __________________ 2017 H50-2SS-MN6-F55-NPP-RIK-WL4-IO6 1100 - 5/26 0000 - Cancelled - 7/5 Contacted Becky - 7/1 2000 - 7/5 3000 - 7/6 3000 - 7/11 TPW 8/1 3100 - 7/18 TPW 8/1 3300 - 7/20 3400 - 7/21 Built - 8/2 - PS 1,182/1 of 699US 4300 - 8/3 5000 - 8/5 6000 - 8/13

08-02-2017, 11:45 AM	#12
JayhawkSS1LE Drives: 2017 SS 1LE Join Date: Jun 2017 Location: Woodstock, GA Posts: 200	I believe there was 1 before and after dyno completed that showed a loss, also believe the pulls were completed in 3rd rather than 4th. Has anyone else completed the before and after CAI dyno pulls to show an actual performance gain out side of seat of the pants meter? __________________ 17 SS 1LE.

08-02-2017, 11:20 AM	#7
thescreensavers Drives: SW 1SS 1LE / Jeep XJ Join Date: Mar 2016 Location: WPB,FL Posts: 799	No issues here, though I was at my dealer for 2 hours... Lol ugh I hate dealerships

08-02-2017, 11:22 AM	#8
thescreensavers Drives: SW 1SS 1LE / Jeep XJ Join Date: Mar 2016 Location: WPB,FL Posts: 799	Double post

08-02-2017, 11:33 AM	#9
mggeyer Drives: 2017 hyper blue ss 1le Join Date: Feb 2017 Location: virginia Posts: 60	Glen, I later found out the person whom I was dealing with who was such a jerk was the service manager. In the scheme of things its not a big deal but it really bothers me that they have to cop such an attitude. I was extremely careful in choosing my words and approached this whole issue that I would appreciate their help and if they were uncomfortable in doing this no big deal. They really went out of their way to be dicks about it. Anyway, Ive decided that because this is essentially the Cold AIr Induction system, I am going to not do the tune. I will see if it passes emissions when that time arrives . If it doesnt, I will remove it , and sell it. I have some serious reservations that the tune can actually reduce its effectivness and reduce performance, based on some of the posts Ive seen on this forum. If anyone has an opinion on this let her rip. I think with the newer cars Virginia does not do a sniff test so since the car is not throwing codes I am going to try and see if it will pass first.

08-02-2017, 12:12 PM	#13
KyBoy Drives: '17 2SS H50 Join Date: Mar 2016 Location: Louisa, Ky Posts: 3,952	I don't have dyno numbers, but I do know how my car behaved before CAI, with CAI and no tune, and with CAI with tune. Feels strongest with the tune, throttle is more sensitive and better response. Literally nothing else matters, as long as it looks cool. Heath __________________ 2017 H50-2SS-MN6-F55-NPP-RIK-WL4-IO6 1100 - 5/26 0000 - Cancelled - 7/5 Contacted Becky - 7/1 2000 - 7/5 3000 - 7/6 3000 - 7/11 TPW 8/1 3100 - 7/18 TPW 8/1 3300 - 7/20 3400 - 7/21 Built - 8/2 - PS 1,182/1 of 699US 4300 - 8/3 5000 - 8/5 6000 - 8/13

08-02-2017, 01:09 PM	#14
mggeyer Drives: 2017 hyper blue ss 1le Join Date: Feb 2017 Location: virginia Posts: 60	Kyboy, I am glad to hear you can tell a difference. My confidence in this tune is waning quickly form recent things I have seen and heard. From the discouraging dyno results with the before and after numbers on this forum to people who are in a position much closer to this than me that I won't mention are telling me don't do the tune' to the fact GM wont list numbers with this intake have me wondering what to do. You actually talked with Oppenheiser regarding this? Not understanding how the block temps could increase. CAI kits have been out for years and Ive never heard that. Bigger throttle bodies, K&N filters etc all contribute to more airflow and Ive never heard of temp increases.

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