[Camaro1LTBA]

Long story, but will keep this short for now. About 3-4 weeks ago I saw an error message pop up with "dismiss" briefly with the car pulling hard to the right and difficult to steer back left. On and off so fast that I had no idea what the message was.

After that it just got worse and I'd briefly see the errors pop up, but gone before I could read it. Was hoping it was a non issue, but just got worse. The error was "service power steering, drive carefully" or something similar. Will add a picture.

I was able to manipulate this and prevent it from coming on as long as the RPMS were low, coasting in neutral, etc. As it starting to come up more when I was in a lower gear and accelerating more quickly I decided to capture with my phone camera.

The message was displayed so fast that it was difficult to make out. I did notice less pulling, but very difficult to steer. Anyway, drove from north jersey back south and was happy that everything seemed fine.

I was almost home and the error message came on more frequently to the point that I was sitting across from the Chevy dealership at a light at 0mph in first and the power steering just quit. The error message stayed on up until I pulled into the dealership.

Planned on making an appointment today for the car to be looked at Monday after cleaning it up since it was very random at first. At that point (at the light) I really had no choice but to drive in to the dealership. The error was on and much more difficult to steer than I'd expect, but made it in with some honking behind me.

The first dealer rep asked what I was doing basically and explained I have work all weekend (healthcare) and can't drive the car like this also not knowing if I would worsen the problem. Ended up giving me a Chevy Spark and I'm hoping this is not going to be a major issue.

Unfortunately, it was Friday afternoon so any parts would not come in until Tuesday, but not sure they even have an idea of the issue and not looking forward to them using trial and error on the vehicle.

If anyone has any insight into what the problem could be please advise me as my dream car that I really stretched my budget for has been causing multiple issues and I have yet to enjoy the drive excluding the first few drives.

Will just leave it at the power steering as the main issue I'm dealing with now and seems to be the most serious as the car can't be safely driven. I just do not understand how this could go on and off so many times. I would think it either would completely fail (the power steering) or function properly. This is why I am baffled.

Vehicle has just over 700 miles and started quickly showing on screen since about 500 miles up until now. Wasn't sure what the message said until it stayed on. Any ideas or tips that I can give to get this resolved ASAP would be greatly appreciated.

Anyway to get in touch with someone from GM? I have been VERY loyal to GM. If not I will be calling them to see if I can reach somebody that may actually know a thing or two.

Now, my 2SS is at the dealership where the steering failed and I'm in a Spark. Very frustrated to say the least. As I noted, will not get into the other issues I've had as, in my opinion, this is the primary issue at the moment to get the vehicle back on the road. Would really appreciate some help or guidance.

Thank you all for reading and yes that's the short version of my story.

PRIV Android Secured

[Glen e]

Sounds like a connection is shorting, it may just be a quick fix.

[Camaro1LTBA]

Originally Posted by Glen e

Sounds like a connection is shorting, it may just be a quick fix.

Man, I really hope so. Thanks for the reassurance whether that ends up being the case or not. I saw another member had their power steering fail as well and from what I read in that thread they were changing a gear (?) sorry not a mechanic here; will have to look back.

I have seen more complaints here about the car pulling to the right or left and that is how this began. Hopefully it is a minor issue. My friend at Ford talked about the electronic steering and that they may have to remove the entire column.

Posted mostly for advice and guidance here. I just want my SS back in perfect working condition and wasn't prepared to take it in. Very OCD with detailing... did tell them not to wash it. Just want the car back, clean it up, Zaino, and start enjoying the damn thing!

Thought I might be able to get some help from those with a mechanical background or anyone with power steering issues that may have been fixed in the Gen6. Would love to call them tomorrow morning and say just do this and we're good (I know that's unrealistic).

As always, I appreciate your feedback on the forums Glen.

[Camaro1LTBA]

Unfortunately, it is not a simple fix according to the dealership. They ordered parts and I will check back on my notes as to what they intend to replace. One of the service reps did state that they've had problems with the electric power steering in other vehicles so I'm not sure if they are basing a fix off of previous recalls or other models, but not replacing the steering gear as noted in another thread with power steering loss... not sure what to think of this.

My frustration is through the roof with this. I've been very loyal to GM even accepting a disposition that my next vehicle will be a GM vehicle. My last five vehicles (all new) = C6 Corvette, 2010 Camaro, 2011 Volt, 2014 Camaro, and now the 2016 Camaro. I get a Chevy Spark as a rental and while the dealership seemed confident that they were ordering parts that would be in by Tuesday and the car would be fixed, I am doubtful considering another poster is having the steering gear replaced.

Is there not any Chevrolet Customer Service active on Camaro6 as there was on Camaro5? I have jumped through hoops and spent too much money out of pocket to not escalate this into a significant issue for GM.

As a fan of GM and a loyal customer, I am disappointed that the customer service presence on Camaro5 does not seem to be here. I will add what was ordered (which will not be in until Tuesday) and be contacting GM ASAP Monday morning RE this. Would be much better knowing that I'm in contact with a rep from GM that can help coordinate fixing my Camaro with the dealership.

Hoping they are not taking a trial and error approach with this. Will find out more on Monday and add what I was told by the dealership shortly RE replacement parts.

[Glen e]

I think you need to wait a little bit, and try to stay calm. Not enough data is in yet as to what the problem is, it's not a problem that we've seen that it's rampant in the car and just looks like a parts defect more information is needed .They are working on it,customer service reps here are not going to make them move any faster. The dealership has not made multiple service attempt to give you the impression they are incompetent, so far they seem to be doing the job. You've just had a weekend to get worried about it.

If you're at this same situation in a week, yeah, then you can go nuclear…

[Camaro1LTBA]

Originally Posted by Glen e

I think you need to wait a little bit, and try to stay calm. Not enough data is in yet as to what the problem is, it's not a problem that we've seen that it's rampant in the car and just looks like a parts defect more information is needed .They are working on it,customer service reps here are not going to make them move any faster. The dealership has not made multiple service attempt to give you the impression they are incompetent, so far they seem to be doing the job. You've just had a weekend to get worried about it.

If you're at this same situation in a week, yeah, then you can go nuclear…

I hear ya. I was definitely spoiled with the Volt where I had my own contact from GM that would keep in touch and talk about once a month or so while I had the car.

Also, when the Volt was in an accident and was towed to the dealership (same one the Camaro is at), I talked to my contact and explained all of the electronics were out and my Volt rep reached out to the dealership and referred me to a tech/engineer? that was working with the dealership and reporting back to me as well. Was a very pleasant experience for a bad situation.

I do trust their service department and have taken all of my previous vehicles listed there for service. Unfortunately, the guy I usually deal with was off when I dropped the car off. Seems to be in line with my luck this month. Just never had a warranty issue that wasn't just a minor inconvenience until now.

When the service department called Saturday afternoon, the person I spoke to seemed confident that they knew what the issue was and would have the parts by Tuesday... even went as far as stating that if the parts come in the morning that I'd possibly be able to get the car back Tuesday afternoon. Hoping/praying this is the case, but am skeptical considering the other thread here on the power steering loss from another member.

You are probably correct in stating that the car is just sitting there all weekend and really until Tuesday, but I'm just concerned with not knowing how they came to this conclusion on what exactly needed to be fixed. Guess I'm setting myself up already for that didn't work let's try something else.

I have trusted them with my previous cars and really hope they are correct the first time. That's probably my main concern. No intention to go nuclear lol, but just remembering my last experience with the Volt and the coordination with GM really sped the process up as the car was brand new for GM and really appreciated what GM did to help.

[Camaro1LTBA]

I'll also add that as a healthcare employee, I always tell people to avoid trying to diagnose themselves online as many people do and are usually wrong and get all worked up over something minor.

Since I have no mechanical background, I did look at problems online and it could be this or that, basically a ton of different things from mechanical to electronic, etc. I'm going to avoid doing that again and let the "experts" do their job.

Just went back to my notes from the update and believe that they are replacing the steering rack. Again, just wish I knew that this was the definitive answer or how they got there since the other member is now having the steering gear replaced.

Will probably call Monday to see if my guy is there and talk to him. Hopefully he'll be able to give me a bit more information on their decision to replace the steering rack.

Thanks again Glen.

[Camaro1LTBA]

So I spoke with the service director and we discussed a few things and ultimately believes it's the steering gear that needs to be replaced. He did look for any bulletins for the 2016 Camaro to which there is none.

I will say for those that have early builds to be aware of this issue so you do not end up having to go through what I have went through for the past few weeks. I've read some members post that their Camaro is pulling to the right or left and that is exactly how this started then became worse over time leading to power steering failure.

From what we discussed and some anecdotal information, there is a strong possibility that a recall for the early builds may be imminent. I do trust this guy and they are not a small dealership. Guess we will see in time.

Would hate to see others have the power steering cause the problems that it has for me so if there ends up being a recall for the early builds, I'd advise to get it done ASAP. Just posting an update; should have another update sometime tomorrow.

[Camaro1LTBA]

2/16/16 - Update:

Returned the Chevy Spark and have my Camaro as promised from the dealership with the power steering gear replaced. Their tech test drove 13-14 miles and I had no difficulty with the power steering on my scenic ride home. All seems well as of now. Glad to be back in the Camaro!

[anthonyresto]

My 2016 1SS has been @ the dealer for 15days. Traction control, stability control, and power steering failure. I wonder if this is the fix for that too. Supposedly they replaced the power steering controller, now they are checking the wireing. I'm screwed. LOL

[Algeron]

Originally Posted by anthonyresto

My 2016 1SS has been @ the dealer for 15days. Traction control, stability control, and power steering failure. I wonder if this is the fix for that too. Supposedly they replaced the power steering controller, now they are checking the wireing. I'm screwed. LOL

I am at 21 days myself for rear end noise, paint issues, transmission whine, convertible top rub and NPP Rattle. :(

[anthonyresto]

On 3weeks now and the engineers came to hook up their special machine 3 times. LMPRAO Tomorrow they can replace it or I submitting the NJ No Lemon application.

[jdasnt3]

Glad you got it addressed. And thanks for "keeping it short." Just kidding! Great write up.

[jaysonstuart]

I've noticed the groaning noise coming from the rear end at low speeds when it's cold.

Seems it goes away after driving for a while.

Guess I'll have to take it in for that....