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Old 06-02-2016, 09:45 AM   #15
Chevrolet Customer Svc


 
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Quote:
Originally Posted by socalcowboysss View Post
hey thanks for the reply, I connect my phone to the USB drive and I press the projection screen and nothing happens. It says nothing is detected, I purchased the car at the dealership a week ago do you think it still has the old firmware?
Hi socalcowboysss,

We’re sorry you’ve been experiencing this connectivity concern with your new SS. This is certainly not what we like to hear, especially after you just brought your car home.

Before taking your car to your dealer, you might try contacting our Infotainment team (855-478-7767), as they are able to assist with troubleshooting. If they are unable to resolve this issue, please feel free to send us a private message and we’d be happy to facilitate an appointment with your dealer.

Kindly,
Lauren E
Chevrolet Customer Care
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Old 06-03-2016, 03:01 PM   #16
Quinlan00
 
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Quote:
Originally Posted by keysersoze View Post
If the build date is older than April i'm willing to bet it wasn't updated. The behavior you're describing is exactly what mine did prior to the update it doesn't do anything.

Call the dealer about the update with your vin# they can tell you if it was installed or not before you head down.
I just bought mine on Monday, and had the same behavior. Mylink can detect the phone and play off USB, but no Android Auto. I definitely didn't have the update, I took it down to my dealer for the update and about an hour later it was working perfectly.
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Old 06-07-2016, 09:54 PM   #17
catzgomew
 
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Just got my car a week ago. At first I had problems too. Then I realized, I was connecting my phone too fast, or even before starting the car.
If you start the car and give it a sec before plugging in the phone, it seems to work no problem. I've tried this both ways several times and it seems to work this way no problem.
I think it has to do with the car computer not being fully initialized.
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Old 06-13-2016, 03:12 PM   #18
cellsafemode


 
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My S6 seems to have developed a crappy USB data contact. It's definitely phone-side as I can get the phone to show a data connection rather than charge when i apply pressure on the micro-usb side of the cable. This happens now on every cable I try. I wireless charge my device, Android Auto is basically the first time i've really used a cable on it.

So keep that in mind if you are having "my phone is charging but not being detected" issues.

If your usb cable wiggles in any direction and you're having connection issues, try and find a cable that sits tight and doesn't move. You may need a different case that allows the cable to rest against to limit movement. At least this will make a connection stable if you manage to make one.

One can only hope that someone makes a little USB dongle that bridges wifi and usb transparently for when android Auto goes wireless (looking at you google).
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