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Old 08-17-2017, 02:15 PM   #43
KMPrenger


 
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For anyone interested in checking this themselves, here is a good thread on how to do it.

I may check mine, but I'm thinking about taking mine in for the rear end groan and might ask to have the parts replaced at that time per the said TSB:

http://www.camaro6.com/forums/showthread.php?t=505246
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Old 08-17-2017, 03:02 PM   #44
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Sorry to hi-jack but are V6's and Turbo 4's also experiencing this issue? It seems the issue has nothing to do with power output.

--

To the OP, I'm sorry this happened to you. I probably wouldn't be extremely ticked OFF about it but more so irked that something like that happened. But I always tell myself this.. No matter how much we pay or invest in a vehicle, a car is just a machine and a machine is prone to failure regardless of how old or new. Machines are engineered by humans and humans are flawed thus our flaws are designed into them.

For the dealer not addressing it till Monday, it does suck.. but I probably wouldn't blow up over that as.. it is a warranty claim and they probably already have several customers lined up ahead of you.. ..now something that WOULD piss me off is if the dealer blatantly blamed me or refused to fix it or didn't offer me a loaner.. I guess Im a laid back kind of guy but I've had so many crap boxes that I've come to understand not to expect perfection out of anything as complex as a car.

I wish you the best of luck though.
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Old 08-17-2017, 03:46 PM   #45
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taking mine to the dealership tomorrow to be safe
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Old 08-17-2017, 04:11 PM   #46
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Quote:
Originally Posted by KMPrenger View Post
For anyone interested in checking this themselves, here is a good thread on how to do it.

I may check mine, but I'm thinking about taking mine in for the rear end groan and might ask to have the parts replaced at that time per the said TSB:

http://www.camaro6.com/forums/showthread.php?t=505246
If yours aren't backing out they most likely won't change them out unless you have a real good relationship with your dealer. The TSB says to only change them out on cars that had issues.
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Old 08-17-2017, 06:54 PM   #47
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Quote:
Originally Posted by Need4Camaro View Post
Sorry to hi-jack but are V6's and Turbo 4's also experiencing this issue? It seems the issue has nothing to do with power output.

--

To the OP, I'm sorry this happened to you. I probably wouldn't be extremely ticked OFF about it but more so irked that something like that happened. But I always tell myself this.. No matter how much we pay or invest in a vehicle, a car is just a machine and a machine is prone to failure regardless of how old or new. Machines are engineered by humans and humans are flawed thus our flaws are designed into them.

For the dealer not addressing it till Monday, it does suck.. but I probably wouldn't blow up over that as.. it is a warranty claim and they probably already have several customers lined up ahead of you.. ..now something that WOULD piss me off is if the dealer blatantly blamed me or refused to fix it or didn't offer me a loaner.. I guess Im a laid back kind of guy but I've had so many crap boxes that I've come to understand not to expect perfection out of anything as complex as a car.

I wish you the best of luck though.
Haha I appreciate it. It was just kind of the damper it put on our plans this week. (Still turned out awesome except for getting to do the road trip part in a cool car). My wife was actually shocked with how well I was taking it, she said she thought I was gona explode, and she laughed and said she was glad she wasn't driving when it happened haha. Honestly I was fine since I knew GM would be fixing it. I was planning on going to LS fest in a few weeks, I'm glad it happened here to spare me the embarrassment of happening around a bunch of gear heads... that would make me feel like a fool for spending so much on a car for it to leave me stranded.
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Old 08-18-2017, 08:49 AM   #48
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Thanks for the kind words guys.... I just felt like a jackass today, broke down in a new car with people staring (can't blame them tho) and then the dealer made me a little mad... one of the service guys basically was indirectly accusing me of doing something. He said "we had a guy bring a vette in with a smoked out clutch. Dude didn't know how to drive stick". Then he went to say that GM would def be looking into it to make sure that wasn't the case in the event it's a torn up trans/clutch. Made me feel like shit.
Don't even stress man. Anyone here would have reacted the same way. Yes- break downs are what the warranty is for but you should not have to deal with catastrophic breakdowns like that especially with a $50K 'performance car.'

Unfortunately though these things do happen and I hope you get fixed with no hassle from GM so you can be back on the road ASAP
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Old 08-18-2017, 09:15 AM   #49
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Parts break and it's obviously better they do under warranty than out of warranty. I don't think anyone gets really upset about that.

The part that ticks people off is a dealer making a preliminary assumption that YOU are at fault before they even see the damn thing and assess the situation.

They should NEVER make such a claim unless and until they've checked everything out, see a problem that would be only caused by driver error or fault, and then explain it clearly to the customer.

Most reputable dealers would do everything they could to get the repair covered under warranty and only blame abuse/mods on the customer in a last ditch effort after GM itself denies the claim.

The dealer gets paid by GM for warranty work anyway. I never understood why dealers would be so quick to blame a customer on anything. They get paid!! If they fix it the customers are happy, they give you good reviews, and you get a great reputation!!

Why don't some dealers understand that?
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Old 08-18-2017, 10:03 AM   #50
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The dealer gets paid by GM for warranty work anyway. I never understood why dealers would be so quick to blame a customer on anything. They get paid!! If they fix it the customers are happy, they give you good reviews, and you get a great reputation!!

Why don't some dealers understand that?
Because they are so greedy that they will try to deny you warranty - just in case you cave easily - so they can screw you full Mitchell time on the repair labor and make the full retail profit on the parts.

As easily and rudely as some stock dailys are being blamed for this failure I wouldn't stand a chance modded, so I have to prevent it from happening. I can't believe the failure would be good for the lifespan of any of the related components when it happens either.
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Old 08-18-2017, 10:18 AM   #51
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Now here's where things get messy on the legal side of things. What should you do when a dealer deny's your claim on something that is 100% legitimately within warranty standards, only because they want to milk your wallet?

How do you handle that? I mean, I know "legally" they can't do this but most lawyers aren't going to touch a case like this, they will just tell you to pay it and move on because the case doesn't involve enough of a loss to make it worth their while. It's crappy but true.
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Old 08-18-2017, 10:27 AM   #52
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Because they are so greedy that they will try to deny you warranty - just in case you cave easily - so they can screw you full Mitchell time on the repair labor and make the full retail profit on the parts.

As easily and rudely as some stock dailys are being blamed for this failure I wouldn't stand a chance modded, so I have to prevent it from happening. I can't believe the failure would be good for the lifespan of any of the related components when it happens either.
If there's already a TSB on this particular issue, even with your modifications they should still honor the warranty if yours breaks. The dealer doesn't even have to say a word to GM about your mods. They're just being pricks. And this is what makes people hate car dealers and mechanics.
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Old 08-18-2017, 10:45 AM   #53
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If there's already a TSB on this particular issue, even with your modifications they should still honor the warranty if yours breaks. The dealer doesn't even have to say a word to GM about your mods. They're just being pricks. And this is what makes people hate car dealers and mechanics.
Exactly. I wrote service for years and it's the most cut-throat operation you can imagine. A snow-storm or flood would have service writers and techs all arriving early to write up and dispatch the cherry service orders that came in on the hook the night before. Service writers had alliances with senior techs and with the tow companies to ensure high-dollar tickets came their way. It's as bad as politics.
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Old 08-18-2017, 11:03 AM   #54
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Exactly. I wrote service for years and it's the most cut-throat operation you can imagine. A snow-storm or flood would have service writers and techs all arriving early to write up and dispatch the cherry service orders that came in on the hook the night before. Service writers had alliances with senior techs and with the tow companies to ensure high-dollar tickets came their way. It's as bad as politics.
They need to pay technicians and mechanics a flat hourly wage. So no matter if it's an oil change, a CV bolt TSB, or a blown head gasket under warranty, they all get paid their wage no matter what they do.
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Old 08-18-2017, 11:28 AM   #55
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Yeah, socialism will fix everything!!
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Old 08-18-2017, 11:48 AM   #56
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Yeah, socialism will fix everything!!
I'm the last person anyone would accuse to be socialist.

The point is this system makes dealers greedy and they end up screwing the customer. There's nothing socialist about it. Pay them an hourly wage for 8 hours, it doesn't have to be cheap either. If they're good, skilled, trained, certified, and reliable, you pay them well.

But accusing customers of abuse to void their warranty to get more money should be illegal. Seriously. They should lose their jobs at minimum.

Anyone ever does that to me I'll fight to make sure they lose their job. And I can afford to pay my lawyer to drag it through court if need be.
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