Today was a bad day... car is undrivable - Page 2

fastball · 08-16-2017, 07:33 AM

This is another example of why people hate car dealers! Some dealers are very good, others are horrible. Other dealers would not even THINK of mentioning anything to blame the customer unless and until they find blatant abuse.

I would be just as upset as you are. The service tech who told you that would be written up for poor customer service if I was his manager. I'd let the manager know such a mindset is absolutely uncalled for, unprofessional, and tell him you will give his service department all zeroes on the survey if he doesn't do something for you, like free oil changes for the duration of the 5/60 drivetrain warranty.

Those surveys are VERY important to dealers.

ocautomotive · 08-16-2017, 07:45 AM

Happened to my 2016. It is your axle, i tried moving my car because inwas clueless what the loud bang was and car wouldnt move. Dealer said as a result of me trying to move car my diffrential overheated and also blew up

Blam2526 · 08-16-2017, 09:21 AM

Quote:

Originally Posted by YLWJKT

Did you have the driveshaft loose when you installed the exhaust?
No clunking noises to alert you beforehand?

Nope. The driveshaft is so much higher up than anything near the exhaust. And there was absolutely 0 warning. We had just been driving in downtown traffic 5 mins prior, then got on an interstate loop and got up to 70-75. This happened right after the highway section. We had been driving all morning

Blam2526 · 08-16-2017, 09:24 AM

Quote:

Originally Posted by ocautomotive

Happened to my 2016. It is your axle, i tried moving my car because inwas clueless what the loud bang was and car wouldnt move. Dealer said as a result of me trying to move car my diffrential overheated and also blew up

I'm hoping they took care of everything right. Mine made the loud clunk, and like you I attamepted to move it a few feet forward out of traffic. When it didn't inmediately mice and made a racket, I just pushed it into a parking lot. It rolled about 15ft after the clunk and then I attamepted to move it one time. Quickly realized that wasn't happening. After it was safe in a spot, I walked back and found all that stuff in the pic.

camaromike77 · 08-16-2017, 09:39 AM

I'm sorry to hear of this, and would be REALLY ticked off as well! ESPECIALLY with the comments made at the Dealership.........

On a bright side, at least Warranty will cover it........

HAPPY ANNIVERSARY......... Mine is tomorrow.....

Michigan1LTRS · 08-16-2017, 11:47 AM

Quote:

Originally Posted by Blam2526

Have you seen other posts of something like this happening? I'm fairly active on the forum and don't remember seeing this specifically. I've seen the normal rear end groan and the scary ZL1 steering lockup.

http://www.camaro6.com/forums/showthread.php?t=499904

reeper · 08-16-2017, 11:54 AM

Quote:

Originally Posted by Michigan1LTRS

http://www.camaro6.com/forums/showthread.php?t=499904

They even reference a TSB in that thread. Should be a recall before someone gets hurt.

Camarofan93 · 08-16-2017, 01:24 PM

hey guys would it be smart if I took my car to a dealer and just have them check for this In my car? this is terrifying

LibertyHill · 08-16-2017, 01:36 PM

How many miles are on the car?

Blam2526 · 08-16-2017, 01:43 PM

Quote:

Originally Posted by LibertyHill

How many miles are on the car?

Mine had 165xx when it failed.

reeper · 08-16-2017, 01:48 PM

Quote:

Originally Posted by Camarofan93

hey guys would it be smart if I took my car to a dealer and just have them check for this In my car? this is terrifying

It shouldn't take much. They just need to put a torque wrench to the bolts. Wouldn't hurt to ask about the TSB either and see if they will swap parts.

Blam2526 · 08-16-2017, 03:35 PM

Quote:

Originally Posted by reeper

It shouldn't take much. They just need to put a torque wrench to the bolts. Wouldn't hurt to ask about the TSB either and see if they will swap parts.

I honestly don't think it was entirely a torque issue. Maybe a few were loose and feel out or something but 1 or 2 def ripped out through the circular housing.

Eric SS · 08-16-2017, 03:40 PM

Quote:

Originally Posted by Blam2526

I honestly don't think it was entirely a torque issue. Maybe a few were loose and feel out or something but 1 or 2 def ripped out through the circular housing.

Once a few come out it puts a lot more stress on the others which can rip them out.

Marty McFlew · 08-16-2017, 03:42 PM

Quote:

Originally Posted by Eric SS

Sucks but that's what a warranty is for. Just relax.

And you likely had loose inner axle bolts that finally gave out. It happens occationally on our cars. Those bolts in your photo are from where the axle bolts to the pumpkin

How can he relax when his car is effed up, they give him a grocery getter and they won't even look at it until Monday. He has a right to be pissed off.

08-16-2017, 09:39 AM	#19
camaromike77 Drives: S O L D Join Date: Aug 2016 Location: Ontario Posts: 2,106	I'm sorry to hear of this, and would be REALLY ticked off as well! ESPECIALLY with the comments made at the Dealership......... On a bright side, at least Warranty will cover it........ HAPPY ANNIVERSARY......... Mine is tomorrow..... __________________ Club F1FTY 2017 2SS 50th Anniversary Convertible Borla S-Type exhaust NPP\| GM CAI \| Color matched GM side skirts \| Color matched 3rd brake light \| Big Worm Graphics smoked out tail lights & rear reflectors \| Oracle ghosted side markers \| LED License plate bulbs \| Door striker covers \| Jam handle \| Engine emblems from RiverCity Creations \| 50th Center Console \| Black bow ties \| Hawk Performance ceramic brake pads \| ZL1 Start button \| CQuartz ceramic paint finish \| Novistretch bra \| S O L D

08-16-2017, 01:36 PM	#23
LibertyHill Drives: 16 2SS 6MT NPP MRC / 15 K1300S Join Date: Mar 2016 Location: NW of Austin Posts: 1,034	How many miles are on the car? __________________ Rohana RFX-5 10/11, M/T 275/305, Eibachs, Hellwigs, Hurst SS, DMS LT4 SC 596HP/589TQ, DMS Low-side, Kooks 2LTs, MBRP Race, Rotofab, MMS CC

08-16-2017, 07:33 AM	#15
fastball Banned Drives: 2017 Camaro 2SS 6MT Join Date: Aug 2006 Location: Cleveland, Ohio Posts: 4,361	This is another example of why people hate car dealers! Some dealers are very good, others are horrible. Other dealers would not even THINK of mentioning anything to blame the customer unless and until they find blatant abuse. I would be just as upset as you are. The service tech who told you that would be written up for poor customer service if I was his manager. I'd let the manager know such a mindset is absolutely uncalled for, unprofessional, and tell him you will give his service department all zeroes on the survey if he doesn't do something for you, like free oil changes for the duration of the 5/60 drivetrain warranty. Those surveys are VERY important to dealers.

08-16-2017, 07:45 AM	#16
ocautomotive Drives: 2017 ZL1 and 2018 SS 1LE Join Date: Oct 2015 Location: Orange County Posts: 567	Happened to my 2016. It is your axle, i tried moving my car because inwas clueless what the loud bang was and car wouldnt move. Dealer said as a result of me trying to move car my diffrential overheated and also blew up

08-16-2017, 01:24 PM	#22
Camarofan93 Drives: 2017 Camaro SS & 2018 ZL1 1LE Join Date: Mar 2017 Location: Nashville Posts: 225	hey guys would it be smart if I took my car to a dealer and just have them check for this In my car? this is terrifying

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