['68-'88-'01-'10-'17]

Originally Posted by jasonfichter

Has anyone figured out how to track our cars on the train?

Your dealer has the railcar number, but might not know it. It is included in the event history - my dealer sent me the following line from my history when mine was in transit:

Shipped / FROM - CHARLOTTE MI - RAIL-ETTX716647 - - TO - PHOENIX AZ / CN NORTH AMERICA

The "ETTX" number is the railcar, and the last piece (CN NORTH AMERICA) tells you which carrier it starts out on (it can change) - then you can look up their customer service number and they will tell you when the railcar is supposed to get to your destination.

Originally Posted by jasonfichter

Ya my car is also asleep right now. If anyone figures out how to track the actual rail car, that be great info to post!

You can continue to call the railroad, but sometimes it takes some time to get to a person who is able to tell you the current status - OnStar is better

OnStar will go into a sleep mode if the car hasn't been started in at least a week, and sometimes you have to tell it to search for the car several times before getting an accurate result. I was able to track mine all the way from Charlotte, MI to the Phoenix, AZ rail yard before it went to sleep waiting to get off the rail car - and it was just the next day when they started it to move it off the rail car and it reactivated.

Originally Posted by CSM7TH

With your VIN you can track on https://palsapp.com/.
Mine doesn't show any info or movement yet.

This tracking only works for the trucking company - useful if you are close enough to the plant for a truck delivery, but not helpful for the rail system. I believe that truck-only deliveries occur for dealerships within 600 miles of the plant, but everyone else has to hop on a train. They use the trucks to move the cars from the plant to the nearest rail yards, so everyone should see activity there at some point, but once you get to the rail yard you have to rely on the railroads or OnStar to get any updates.

Also, just general FYI - the railroad told me the eta was a Wednesday at about 11 a.m., but it actually arrived early Monday morning (that's the good kind of being wrong ) - but then it wasn't delivered to the dealer until Thursday. This wasn't really disappointing because I got it earlier than I expected based on a Wednesday arrival and 2-3 days for trucking to the dealer.

Good luck to everyone - the waiting seems endless, but you forget all about it once you get to drive the car home!

[RJAY]

[QUOTE='68-'88-'01-'10-'17;9656065]Your dealer has the railcar number, but might not know it. It is included in the event history - my dealer sent me the following line from my history when mine was in transit:

Shipped / FROM - CHARLOTTE MI - RAIL-ETTX716647 - - TO - PHOENIX AZ / CN NORTH AMERICA

The "ETTX" number is the railcar, and the last piece (CN NORTH AMERICA) tells you which carrier it starts out on (it can change) - then you can look up their customer service number and they will tell you when the railcar is supposed to get to your destination.

This truly works. I had the dealer email me my event history. Then I called CN North America and asked for the expected delivery date. That's when she verified that it would be delivered to Union Pcific in another city. From there it will be delivered to Houston, but I would need to get the delivery date of that rail car from them. Cover of be looking at a next week delivery date for sure.

[Lazerbrainz2k3]

All right, Jack Cooper/ CSX! Let's have this be the day the east coast gets some progress moving these cars!

[Gem's 1st & 5th gen]

Originally Posted by Lazerbrainz2k3

All right, Jack Cooper/ CSX! Let's have this be the day the east coast gets some progress moving these cars!

Agreed!! Let's go!! Get these cars moving! This is the longest week of my life


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[Gem's 1st & 5th gen]

Is there anyone in this group getting a car on the East Coast that has the OnStar activated that could give us an update?


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[jasonfichter]

Originally Posted by Gem's 1st & 5th gen

Is there anyone in this group getting a car on the East Coast that has the OnStar activated?


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Im here on the east coast of Florida and I had my dealer activate it.

[Gem's 1st & 5th gen]

Originally Posted by jasonfichter

Im here on the east coast of Florida and I had my dealer activate it.

Where is your car located?


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[Gem's 1st & 5th gen]

I'm asking because my dealer won't activate my OnStar for liability reasons so I'm going to live vicariously through you guys.


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[jasonfichter]

Originally Posted by Gem's 1st & 5th gen

Where is your car located?


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The dealer told me its shipped but Onstar says its sitting at the GM plant still.

[Gem's 1st & 5th gen]

Originally Posted by jasonfichter

The dealer told me its shipped but Onstar says its sitting at the GM plant still.

Yeah… Our cars are probably sitting together. At least I assume so since we could be on the same railcar


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[Lazerbrainz2k3]

I know I've been spoiled by Amazon Prime, but GM definitely seems to have a very different definition of "shipped" than the one I'm used to. Of course this is a slightly larger package than I'm used to. lol

[Lazerbrainz2k3]

Originally Posted by Gem's 1st & 5th gen

Yeah… Our cars are probably sitting together. At least I assume so since we could be on the same railcar

Becky was saying in the order thread that the carriers wait for a full load before heading out, which makes sense. But you'd think between all the manufacturers out there and all the population over here, it'd take much less time than a week plus to get enough vehicles together to make a full load heading this way.

[Smuuth]

Dealer just sent me my rail car number so I can track it.

[Shadow77]

Originally Posted by Ravin2LT

Ok, mine will get dropped off in Mesquite. Then it prolly goes on to San Antonio for you. I did not do the Onstar. Keep me posted on progress if you are able.
Thanks

My car arrived in San Antonio this morning according to Union Pacific. Current status is waiting for unload. My OnStar should come back on soon.