[laborsmith]

Originally Posted by 17CamaroZL1

Don't give up. You'll regret it. Maybe GM's system just isn't updating your order for some reason. Mine did that in 2 different stages. I originally had a 2/13 TPW, but my car was built during the 2/6 week like many others that ordered around the same time I did. I checked almost every day and my TPW was never updated to reflect that it would be built early. Then after most cats that were built the same week as mine started shipping, mine never updated from the bayed status until the car was at the dealer, then it showed shipped (4200) when at that point it should've actually been 5000. Hope you are on track to built as originally planned and your order just isn't showing it for some reason. Best of luck!

This inconsistent updating of status event changes is more the norm than many realize. It is important to keep in mind these codes were designed for internal use and the procedures regarding them have never been updated to reflect what happens outside the company.

Laborsmith

[crossroaddemons]

Originally Posted by laborsmith

This inconsistent updating of status event changes is more the norm than many realize. It is important to keep in mind these codes were designed for internal use and the procedures regarding them have never been updated to reflect what happens outside the company.

Laborsmith

I'm doing my best not to get too caught up in this. My only concern is relying too much on status events since we all know it requires someone to move that event forward. It seems obvious that doesn't always coincide with actual production. My biggest worry is thinking the car will be produced and having a huge delay since my car is traveling over 1700 miles from the dealer I bought it from. Coordinating a transport company involves a good amount of planning so until I have a VIN I'm not making any definitive plans. Until then all these numbers are relatively meaningless. Not all of the status changes are 100 percent reliable.

[HyperBlueX2]

Originally Posted by RPWoodbine

Well, my TPW date was 4/3/17 prior to the reduction of a shift at the plant. Found out today my new TPW date is 5/1/17. Not a happy camper. That puts delivery out until late May, early June. Anticipating that the 2018 ZL1's start hitting the dealers in August/early September, I may consider cancelling my current order and getting a 2018. If I were to take delivery of the current order in late May/early June, the car would basically be a year old already. Have to see how things pan out I guess.

The shift reduction was in January..... this did not effect your TPW.... the week of 3/20 is a down week at the plant though.....

[HyperBlueX2]

Originally Posted by laborsmith

This inconsistent updating of status event changes is more the norm than many realize. It is important to keep in mind these codes were designed for internal use and the procedures regarding them have never been updated to reflect what happens outside the company.

Laborsmith

Laborsmith is correct.... if Becky didn't offer this service most would be none the wiser.... this happens quite often without ones knowledge.... it is the norm with scheduling..... could be running short on ZL1 specific spoilers, hood inserts, tires, wheels or Recaro seats..... no one knows....

[swizlstik]

Originally Posted by Biscuit.fr

Still no TPW!!!!!!!

What about you two guys?

Just checked with Chevy chat and no TPW....

[BOWTIEBOB]

Originally Posted by laborsmith

This inconsistent updating of status event changes is more the norm than many realize. It is important to keep in mind these codes were designed for internal use and the procedures regarding them have never been updated to reflect what happens outside the company.

Laborsmith

Is this fact, along with an alleged flood of problems caused by customer complaints by those who did not have internal knowledge regarding the "status event" reporting system, the reason why Chevrolet cancelled the online computer owner status check on pending orders that I used in the fall of 2012 to check on my GEN5 ZL1? I was never able to get a good answer on this.

[BOWTIEBOB]

Originally Posted by HyperBlueX2

Laborsmith is correct.... if Becky didn't offer this service most would be none the wiser.... this happens quite often without ones knowledge.... it is the norm with scheduling..... could be running short on ZL1 specific spoilers, hood inserts, tires, wheels or Recaro seats..... no one knows....

Didn't GM have to recently put an additional 200 plus employees on at the Romulus, MI transmission plant producing the A10 to keep up with the demand? Most don't understand the plant slowdown began last fall due to inventory glut, annual December production plant reduction and the plant was also completely down for the first three weeks of January 2017. Chevrolet has embarked on an inventory reduction plan from a 170 day supply of cars to a approx. 70 day lot inventory in August 2017. I imagine this has had a large effect on production schedules too.

I remember the 1958 UAW strike, 1950's- 1960's annual plant shutdown in late December and "change over" every year when the body styles changed significantly and the sheet metal presses were re-tooled manually for each body panel. My father and brother worked for Fisher Body and later my brother helped setup Saturn pre-production robotic line in Janesville then moved to set up Saturn robotic production in Springhill, TN. There were a lot more variables on vehicle orders back then and much uncertainty when an order would be delivered. Even worse, you could order individual options like power locks, no power windows, A/C, no defroster creating more complex procedures on production lines. I think sometimes we become "victims" in the information age and we desire more info all the time every time. How did we do it back then? The facts are that everything is better today.

[Biscuit.fr]

Originally Posted by 17CamaroZL1

Don't give up. You'll regret it. Maybe GM's system just isn't updating your order for some reason. Mine did that in 2 different stages. I originally had a 2/13 TPW, but my car was built during the 2/6 week like many others that ordered around the same time I did. I checked almost every day and my TPW was never updated to reflect that it would be built early. Then after most cats that were built the same week as mine started shipping, mine never updated from the bayed status until the car was at the dealer, then it showed shipped (4200) when at that point it should've actually been 5000. Hope you are on track to built as originally planned and your order just isn't showing it for some reason. Best of luck!

Hope you're right
And my car will follow her track ....
But painful to have no news!
(Chat, dealer...no TPW)

[datboi448]

chevy chat says i have a TPW of 4/10 , i was expecting mid may after being picked up this cycle

[KLR ZL1]

I guess our orders won't do much next week.

[laborsmith]

Originally Posted by BOWTIEBOB

Is this fact, along with an alleged flood of problems caused by customer complaints by those who did not have internal knowledge regarding the "status event" reporting system, the reason why Chevrolet cancelled the online computer owner status check on pending orders that I used in the fall of 2012 to check on my GEN5 ZL1? I was never able to get a good answer on this.

If by fact you are asking if the status event codes have been in place and not revised to meet external (retail customer) needs, yes. I can not remember how far back I first learned about event codes and they had certainly been in use long before I knew of their existence.

ChevyConnects (predecessor to GMConnects) is an interesting story, but for now I would say the dealers were more responsible for its demise than any other factor. Chevrolet did have their own system, a true waste of bandwith from its beginning to its end.

Laborsmith

[BOWTIEBOB]

Originally Posted by HyperBlueX2

Laborsmith is correct.... if Becky didn't offer this service most would be none the wiser.... this happens quite often without ones knowledge.... it is the norm with scheduling..... could be running short on ZL1 specific spoilers, hood inserts, tires, wheels or Recaro seats..... no one knows....

Originally Posted by laborsmith

If by fact you are asking if the status event codes have been in place and not revised to meet external (retail customer) needs, yes. I can not remember how far back I first learned about event codes and they had certainly been in use long before I knew of their existence.

ChevyConnects (predecessor to GMConnects) is an interesting story, but for now I would say the dealers were more responsible for its demise than any other factor. Chevrolet did have their own system, a true waste of bandwith from its beginning to its end.

Laborsmith

It's kind of funny you say dealers were responsible for the demise of the online system. In response to my inquiries, the dealer personnel along with Chevrolet reps said the online status checks were done away with because of complaints and problems caused by the retail customers. I certainly understand that the average retail customer does not understand all the complexities involved in submitting, supplying, manufacturing and delivering today's highly technical vehicles. Still, the retail customers are the reason for being in business. The confusion and frustration resulting from abnormal delays is also understandable, especially when the customer is expecting better for the many thousands of hard-earned dollars they are spending. As others have stated, regular communication would go a long way toward making the situation better for all.

I also want to thank you for the knowledge and candor you bring to the forum to help others understand and stay informed.

[molarsmom]

Last month, I was 3/27 TPW, then when I was in getting my new Silverado 2 weeks ago, I had them check and they kept getting an error. So I went to the chat line and they no longer had a TPW for me at all. Then a couple of days go by and I am back at 3/27 TPW.

I know they are off this week, so I wonder if I will really be built next week.

I just want my car...... A-10 Vert Red Hot

[Biscuit.fr]

Originally Posted by Shadow77

I think these three are the ones still waiting on a TPW...

Biscuit.fr
Gurkha
swizlstik

Good morning guys,
Do you both of you have some news about a TPW back?
Still in the glue
Starting to be crazy !!!
Call GM chat almost everyday
Send emails
Push my dealer to call business center....

NOBODY knows what's going on!
Same answer :
No news
Wait the system generates a TPW
.....

ARHWGNNGNNGROAAAWWWW!!!!!!!