[jarhead420]

There is no excuse for a car at this price point to have a finish like that . The dealership has some work to do.

[Lashu74]

Just waiting to hear what the dealer is going to do to correct the problem. They were supposed to contact me yesterday but that did not happen. If there is no resolution through dealer I will have to pursue through GM. Have I mentioned the check engine light has been on since day one. Took it to the dealer and of course after they read the code it went out on its own....then came back on the next day right after I left the delaership. Never came on while it was in their possession oh except that I got an onstar alert while in their possession stating it had....SMH

[Chevrolet Customer Svc]

Originally Posted by Lashu74

Just waiting to hear what the dealer is going to do to correct the problem. They were supposed to contact me yesterday but that did not happen. If there is no resolution through dealer I will have to pursue through GM. Have I mentioned the check engine light has been on since day one. Took it to the dealer and of course after they read the code it went out on its own....then came back on the next day right after I left the delaership. Never came on while it was in their possession oh except that I got an onstar alert while in their possession stating it had....SMH

Hello Lashu74,

I took some time to read through your thread and am sorry to see this concern with the paint on your new Camaro. This certainly isn’t what we like to see and would like to provide another layer of support for your situation.

Please send us a private message with your VIN, mileage, full contact information and involved dealership name if interested.

All the best,

Steph B
Chevrolet Customer Care

[Nor Cal ZL1]

Originally Posted by Lashu74

Glad to hear, the dealer seems to think a simple buff and wax will get the job done.

I would not let them touch it. Most likely will glaze it, and temporarily cover them up. Might as well have it done by a professional and have it ceramic coated.

[Glen e]

Originally Posted by Nor Cal ZL1

I would not let them touch it. Most likely will glaze it, and temporarily cover them up. Might as well have it done by a professional and have it ceramic coated.

Good add, I forgot about the "dealer glaze trick".....glaze is good for 30 days MAX....

[RealG]

Originally Posted by jarhead420

There is no excuse for a car at this price point to have a finish like that . The dealership has some work to do.

At any price point that paint is unacceptable for a brand new car.

[Stephen12ZL1]

dirty wash mits strike again! Holy crap!

[Bad@ssCamaro]

Originally Posted by Nor Cal ZL1

I would not let them touch it. Most likely will glaze it, and temporarily cover them up. Might as well have it done by a professional and have it ceramic coated.

Originally Posted by Glen e

Good add, I forgot about the "dealer glaze trick".....glaze is good for 30 days MAX....

Yep, I've been a victim of that trick. OP, you're much better off letting a REAL professional that does polishes on a regular basis than having the dealership do it, especially if it's not something you will tackle yourself. Most dealerships are hacks, your car is evidence of that. Do yourself a favor and find a local professional to make you whole again....you could always submit the bill to them if they are willing to reimburse you.

[Lashu74]

Thanks for all the responses hopefully this gets taken care of, the dealer seems to think that my estimates for a professional detail are way to high. All of the professional detailers have also told me that some of the scratches might not come out because of their location and thickness of the clear in those areas. So I get the detail and the car still has scratches in it that at that point I have to live with...not acceptable! I feel pretty helpless at this point, getting the car resprayed is not an option! Oh and the check engine light is still on! Definitely do not have the new car feeling...

[ForgedReality]

I would be calling GM directly. They'll sort you (and the dealership) out.

[Lashu74]

I contacted GM the day after I got the car via email because it was sunday. I got computer generated email saying they received my email and would get back to me. 4 days passed and no response...so I called and spoke with a GM rep they called my local dealer and I guess told them I was coming which they already new of course...When I got to the dealer I inquired and they said I think someone called...SMH...and then no follow up or nothing...trying to work something out with the dealer but like I said they think my estimates are too high and like I stated earlier if I agree to what they offer me get the correction and there are still visible scratches then what? Im screwed...I inquired with the dealer about them taking the car back...I will hear from them tomorrow but I think the taking the car back is highly unlikely due to other posts Ive seen on here. Ideally the only acceptable solution would be to get me a new car.

[Evolvedx27]

I would just spend the 300 or so to get paint correction done instead of dealing with the dealer. They got your money they can give 2 shits about you anymore. Don't waste your time with ceramic pro either. Been there, done that. Xpel ultimate is the only way to go. If not hopefully you get a new car.

[Bigchiefs1]

This is unreal gm is not talking care of this man. Almost makes me not want to buy one. I would be losing my mind right now. Hang in there man and I hope it all works out good.

[formoutofchaos]

Originally Posted by Chevrolet Customer Svc

Hello Lashu74,

I took some time to read through your thread and am sorry to see this concern with the paint on your new Camaro. This certainly isn’t what we like to see and would like to provide another layer of support for your situation.

Please send us a private message with your VIN, mileage, full contact information and involved dealership name if interested.

All the best,

Steph B
Chevrolet Customer Care

That's a class act response
From GM
!