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12-02-2016, 11:44 PM
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#1 |
 Drives: 2017 Camaro 50th Aniversary edition Join Date: Dec 2016
Location: Utah
Posts: 14
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6 Speed manual fail after 1200 miles
Ordered a 2017 50th Anniversary Edition, fully loaded. The Transmission made a loud clunk and then start to chirp loudly. This happened in sixth gear at 60 mph on the freeway. The car has 1200 miles. After a week convincing GM that a new transmission was need a replacement was authorized. We have been waiting for over a month now and all GM will say is that a transmission is not available and they do not know when one will be available. Both the dealer and I have pushed this up the ladder as far as we can and still no commitment when the car will be fixed. I contact the CEO of GM and she has assigned it to someone in her office. This is a completely unacceptable response from GM and hope the CEO's office is honestly going to try to resolve this major problem within GM!
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12-03-2016, 07:21 AM
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#2 |
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Drives: 2022 Lt1 A10 Join Date: Nov 2015
Location: clark, mo
Posts: 8,882
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I agree it is unacceptable and there should be trannys available for warranty issues such as yours.
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12-03-2016, 08:57 AM
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#3 |
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マスタング = 遅い
Drives: 2017 Chevrolet Camaro SS 1LE Join Date: Aug 2015
Location: Florida
Posts: 7,061
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You contacted the CEO of GM?
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12-03-2016, 09:49 AM
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#4 |
 
Drives: 2016 Summit White 2SS (Auto) Loaded Join Date: Jul 2016
Location: Ontario
Posts: 485
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Of course there is a transmission available, but instead of sending it to fix your car that is already bought and paid for they will use it to build another car to sell.
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12-03-2016, 03:09 PM
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#5 | |
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I used to be Dragoneye...
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Sorry to hear about the inconvenience, Booley. I hope they figure this out for you, quickly.
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"Keep the faith." - Fbodfather
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12-03-2016, 03:15 PM
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#6 |
   
Drives: 16 2SS 6MT NPP MRC / 15 K1300S Join Date: Mar 2016
Location: NW of Austin
Posts: 1,034
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30 days out of service = lemon law buyback.
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 Rohana RFX-5 10/11, M/T 275/305, Eibachs, Hellwigs, Hurst SS, DMS LT4 SC 596HP/589TQ, DMS Low-side, Kooks 2LTs, MBRP Race, Rotofab, MMS CC |
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12-03-2016, 04:37 PM
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#7 | |
 Drives: Subaru Tribeca Join Date: Nov 2016
Location: Toronto
Posts: 56
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Quote:
http://www.autosafety.org/utah/ Utah newmediamill September 9, 2002 State 106 Views Lemon Law Text State Advice on Lemon Law Use CAS Letter to Attorney General on Lemon Law Rank & Effectiveness Qualification: 4 unsuccessful repairs or 30 business days out of service within shorter of 1 year or warranty. Notification/Trigger: Report to manufacturer, agent or dealer. (Manufacturer’s informal arbitrations process serves as prerequisite to consumer refund or replacement.)
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12-04-2016, 09:12 AM
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#8 | |
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Hyper Blue 2016 Camaro 2S
Drives: 16 Hyper Blue2SS NPP MagRide 6M NAV Join Date: Apr 2016
Location: east texas
Posts: 655
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Quote:
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12-04-2016, 06:05 PM
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#9 |
 
Drives: 2017 Camaro 50th Anniversary 2SS Join Date: May 2016
Location: Austin, TX
Posts: 265
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Another option is to get the local media involved... this always seems to get things moving quickly.
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50th Anniversary Edition 2SS, NFG, BLACK, M6, MRC, NPP, BLACK BOWTIES
Build Date: July 21, 2016 Production Sequence: 934 |
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12-06-2016, 11:59 AM
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#10 |
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Drives: 2017 Camaro 50th Aniversary edition Join Date: Dec 2016
Location: Utah
Posts: 14
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Lemon Law
I did contact Mary T. Barra, CEO of General Motors, she did respond by giving my case to someone in her office. After 4 days they still do not have an answer. I am pursuing the Lemon Law replacement, but we ordered a fully loaded 50th anniversary edition, 2 SS. It will take months for this car to be built, not to mention the time to resolve a Lemon Law claim. GM said they cannot pull a transmission off the assembly line due to the Vin #. I would appreciate anyone's comment regarding this.
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12-06-2016, 12:04 PM
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#11 |
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Drives: Subaru Tribeca Join Date: Nov 2016
Location: Toronto
Posts: 56
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Booley56 i hope this is resolved soon but what GM is doing is unacceptable in my view.
They should at the very least replace the tranny in days. At best replace the car. I'm looking at buying a Camaro but this treatment of you gives me pause |
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12-06-2016, 12:07 PM
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#12 | |
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"Lohla"
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OG Trans and Diff but all else is upgraded. Twins bring wins ;-)
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12-06-2016, 09:37 PM
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#13 |
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Drives: 2017 Camaro 50th Aniversary edition Join Date: Dec 2016
Location: Utah
Posts: 14
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The Dealer has worked hard and is as frustrated as we are. The car has tied up one of their service bays for going on five weeks. I have been a loyal GM fan for almost 40 years. Between personal vehicles and company fleet vehicles, I have purchased upwards of 50 GM products. As of today I have made my last purchase and that bothers me as much as the wife not having her baby!!!!!!!!!!
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12-06-2016, 09:49 PM
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#14 |
Drives: 2011 MB E350 wagon Join Date: Aug 2016
Location: Los Angeles
Posts: 313
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Sorry to hear about your transmission, but I'm fascinated that you got through to the CEO of GM. I'm embarrassed to say that I didn't know GM had a woman CEO, and she's been in that position since 2014.
Here she is cruising Woodward ave in a classic Camaro.
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2015 BMW M235i (sold!)
Lusting HARD for a Gen 6 Camaro 1SS 1LE |
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