Wheels and tires stolen while at the Don Hewlett Chevrolet Central Texas - Page 6

activepat · 10-09-2016, 12:00 PM

Does anybody here think the dealer is really in on this?

However I like the people who think the dealer is the bad guy and not the A-hole that stole the wheels.

Seems like a common problem in Texas.....

http://autoweek.com/article/car-news...evy-dealership

chrisx66 · 10-09-2016, 01:34 PM

Quote:

Originally Posted by activepat

Does anybody here think the dealer is really in on this?

However I like the people who think the dealer is the bad guy and not the A-hole that stole the wheels.

Seems like a common problem in Texas.....

http://autoweek.com/article/car-news...evy-dealership

I don't think the dealer has anything to do with the theft. But the way the owner has handled this is and as I stated before his attitude is what turned a bad situation worse. Ive pulled my car out of his dealership and will pay my deductible and let the insurance take care of the rest. I've spent 20+ years working for dealers and those owners and managers took care of the customers not because they had to but because it was the right thing to do. I've purchased many vehicles from his dealership but will no longer do any business with them and will let my experience be known to anyone who ask. I know there are three sides to every story but I never asked for anything other than my car to be returned to me the way it was when I left it with them. At this point I'm more angry with the owner than the thief just by the way he has handled the situation and his piss poor attitude towards me.

mbavon · 10-09-2016, 04:20 PM

Get Chevy and GM involved.

Hekate1 · 10-09-2016, 09:39 PM

Quote:

Originally Posted by chrisx66

I don't think the dealer has anything to do with the theft. But the way the owner has handled this is and as I stated before his attitude is what turned a bad situation worse. Ive pulled my car out of his dealership and will pay my deductible and let the insurance take care of the rest. I've spent 20+ years working for dealers and those owners and managers took care of the customers not because they had to but because it was the right thing to do. I've purchased many vehicles from his dealership but will no longer do any business with them and will let my experience be known to anyone who ask. I know there are three sides to every story but I never asked for anything other than my car to be returned to me the way it was when I left it with them. At this point I'm more angry with the owner than the thief just by the way he has handled the situation and his piss poor attitude towards me.

While I think it sucks that this happened to u I must commend u on ur classy handling of the situation. Bravo, sir!

GroundhogSS · 10-09-2016, 10:25 PM

Wow, I just got my car from Hewlett in August. Now I'm not wanting to take it in there for any service. Does anyone in the Austin area have a dealership that they would recommend for better treatment?

Akura · 10-10-2016, 04:50 AM

Quote:

Originally Posted by KirkH

This is Merica! we don't have your sissy EU obligations! We have freedom and bootstraps!!!

Seriously, I´m surprised with your contradictions

mxair2001 · 10-10-2016, 08:23 AM

Quote:

Originally Posted by GroundhogSS

Wow, I just got my car from Hewlett in August. Now I'm not wanting to take it in there for any service. Does anyone in the Austin area have a dealership that they would recommend for better treatment?

I too got my car from here, back in March. After hearing this I am debating going back to AutoNation (off 183). They have been pretty good to me in the past.

mcintyre1969 · 10-10-2016, 11:26 AM

Your insurance is not going to go up. It is a comp claim, same as hail damage or busted windshield. Also, most insurance companies have a department that only goes after other insurance companies to get the money back. Your's and their's. You can ask them if you are in titled to diminished value.

Dayle1 · 10-10-2016, 12:37 PM

Quote:

Originally Posted by GroundhogSS

Wow, I just got my car from Hewlett in August. Now I'm not wanting to take it in there for any service. Does anyone in the Austin area have a dealership that they would recommend for better treatment?

Henna on north I35.

jeverton · 10-10-2016, 01:02 PM

I've used Capitol and Hewlett over the past few years but now have to rethink who I take the car to for services. If it's an oil change in and out the same day, I'll go to Hewlett because they are closest. But if work has to get done... Capitol had my 2017 Fifty for four days to complete 4 hours of work and let the car sit in the parking garage for two days! I will not go back now due to this experience. So I maybe trying Henna next...

There is also AutoNation West but they are always backed up and I never had a good experience in the past with a Suburban.

cellsafemode · 10-10-2016, 03:25 PM

The thing is, you could take it in for an oil change but if they find a recall, like the a8 v6 one, they are not allowed to give it back to the customer until repairs are complete. People have been waiting over 3 weeks for parts without their cars.

It's that kind of thing that makes me think this waiver nonsense wouldn't stand up in court.

jeverton · 10-10-2016, 03:48 PM

Quote:

Originally Posted by cellsafemode

The thing is, you could take it in for an oil change but if they find a recall, like the a8 v6 one, they are not allowed to give it back to the customer until repairs are complete. People have been waiting over 3 weeks for parts without their cars.

It's that kind of thing that makes me think this waiver nonsense wouldn't stand up in court.

Time to ask a lawyer to see if this would hold up or not...

gw6211 · 10-10-2016, 03:56 PM

Quote:

Originally Posted by mcintyre1969

Your insurance is not going to go up. It is a comp claim, same as hail damage or busted windshield. Also, most insurance companies have a department that only goes after other insurance companies to get the money back. Your's and their's. You can ask them if you are in titled to diminished value.

not true. i had a hail damage claim on usaa, they did not raise my rates but i was shopping insurance around and when i gave my tdl to travelers to get a solid quote for insurance, the quote changed. Asked why and he said we found a comp claim in 2014 which was the only claim i had.

SPARTAN sui · 10-10-2016, 04:31 PM

Quote:

Originally Posted by gw6211

not true. i had a hail damage claim on usaa, they did not raise my rates but i was shopping insurance around and when i gave my tdl to travelers to get a solid quote for insurance, the quote changed. Asked why and he said we found a comp claim in 2014 which was the only claim i had.

I had the same thing happen to me, I got a great rate through Progressive, went with them, did their snapshot program, got a few dollars knocked off my each month, when it came time to renew (6 months) my rate went up $6 per month. Why? I found that they included my windshield fix on my 5th gen that happened over two years ago! I claimed it, but it was like $100 to fix. What the hell, I think it's stupid to get punished for using your insurance when it's not even your fault.

10-09-2016, 12:00 PM	#71
activepat Drives: Red Hot SS 1LE Join Date: Dec 2015 Location: Boca Raton Posts: 377	Does anybody here think the dealer is really in on this? However I like the people who think the dealer is the bad guy and not the A-hole that stole the wheels. Seems like a common problem in Texas..... http://autoweek.com/article/car-news...evy-dealership Attached Images

10-09-2016, 10:25 PM	#75
GroundhogSS Drives: '17 2SS convertible'20 Yukon Denali Join Date: Nov 2011 Location: Cedar Park, Texas Posts: 2,938	Wow, I just got my car from Hewlett in August. Now I'm not wanting to take it in there for any service. Does anyone in the Austin area have a dealership that they would recommend for better treatment? __________________ Richard 2017 2SS SIM convertible, A8, NPP, MRC, 56R wheels, GM CAI, Diode Dynamics Side Markers Delivered: 08/15/2016 #TeamBeckyD

10-10-2016, 11:26 AM	#78
mcintyre1969 Drives: 1968 SS/RS, 2006 H2 2016 2SS White Join Date: Sep 2015 Location: Texas ( Southern Moron) Posts: 770	Your insurance is not going to go up. It is a comp claim, same as hail damage or busted windshield. Also, most insurance companies have a department that only goes after other insurance companies to get the money back. Your's and their's. You can ask them if you are in titled to diminished value. __________________ 2016 2SS White fully loaded

10-10-2016, 01:02 PM	#80
jeverton Drives: 2017 Camaro 50th Anniversary 2SS Join Date: May 2016 Location: Austin, TX Posts: 265 View My Garage	I've used Capitol and Hewlett over the past few years but now have to rethink who I take the car to for services. If it's an oil change in and out the same day, I'll go to Hewlett because they are closest. But if work has to get done... Capitol had my 2017 Fifty for four days to complete 4 hours of work and let the car sit in the parking garage for two days! I will not go back now due to this experience. So I maybe trying Henna next... There is also AutoNation West but they are always backed up and I never had a good experience in the past with a Suburban. __________________ 50th Anniversary Edition 2SS, NFG, BLACK, M6, MRC, NPP, BLACK BOWTIES Build Date: July 21, 2016 Production Sequence: 934

10-09-2016, 04:20 PM	#73
mbavon Drives: 50 ann. Rs, V6, sunroof, nav, spl Join Date: Aug 2016 Location: Rochester NY way upstate 3 hours from Toronto on Lake Ontario Posts: 78	Get Chevy and GM involved.

10-10-2016, 03:25 PM	#81
cellsafemode Drives: 2016 Camaro 1LT Join Date: Jan 2016 Location: California Posts: 3,494	The thing is, you could take it in for an oil change but if they find a recall, like the a8 v6 one, they are not allowed to give it back to the customer until repairs are complete. People have been waiting over 3 weeks for parts without their cars. It's that kind of thing that makes me think this waiver nonsense wouldn't stand up in court.

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