[RallyHT]

Originally Posted by Seawolf

Unfortunately, I'd say one of the reasons why we won't see that is because the shady dealers (I understand not all dealers are shady and I'm not talking about them here) would be up in arms about the fact that they would lose much of the ability to lie to customers who aren't going anywhere in the status.

If that is the case, then the rats will go down with the ship. GM had better wake up quickly. The world now turns on a dime. With Telsa having 400,000+ pre-orders, they can't wait to nurse along bad relationships in any capacity.

Elio, Apple, Google, and others are around the corner. If they don't think Elio is not going to hit their lower end and fleet market they are crazy. They already have a car configurator online and have already stated you can order every feature a la carte. A $7K car will put a dent in everyone. All of my three millennial children have Toyota Highlanders. Two are going to trade those in for Elio's next year.

Wait until Apple and Google show up. This thing, industry transformation, is moving quickly. Apple is known for solid products and solid customer service.

[Coralyn]

Boooooooooooooooooo!!!!!

[Kaizer_911]

Originally Posted by Coralyn

Boooooooooooooooooo!!!!!

Agreed


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[greg72982]

Originally Posted by RallyHT

I can say that without this forum, Becky, and others support, I would have left the dealer after they lied to me for four weeks straight, gone to a Ford lot, and been in a convertible Mustang right now.

GM still has huge challenges with customer service and customer engagement. At every turn there is this notion that they can't or won't engage you and so many limitation on how and what info. They hand off issues back to the dealer rather than becoming the bridge to resolution with THEIR representative and me as THEIR customer. It is beyond frustrating - it may eventually prove to be much worse.

Why is Apple and Google garnering so much attention about building cars? Because stodgy old car manufacturers combined with greedy, lying, and conniving independent dealers means there is a huge opportunity for disruption in this industry. And it will happen - and soon.

If GM were smart, they would offer a $99 tracking package for buying your new 'baby':

• Status updates at every status change
• Access to your OrderWORKBENCH online
• Web cam shots at strategic points when you order comes down the line
• The initial completed car shot as it rolls out the factory
• Access to limited QC notes - to let you know they are fixing something
• Notice of scheduled shipping by rail or transport
• Notices of shipment
• Notice of receipt by the dealer

You don't have the Corvette experience so create it in the virtual world. It would reduce customer service costs, increase brand loyalty, and generate revenue.



But hey, then what would we do all day? Oh yea, work, earn more money, so I could also buy a Vette.



All in my dreams.....Dough!!!!!

Very good points. I would gladly have paid $99 for a package like that.

And what's the Penske thing about? Not familiar with it...

[BAMF]

It's honestly bumming me out that they haven't made yours yet. I would have thought Saturday for sure. I'm really sorry, guys.

[442DMND]

Everyone who is getting bummed right now is going to be extra happy when their car is made. This is beautiful.

[greg72982]

Originally Posted by 442DMND

Everyone who is getting bummed right now is going to be extra happy when their car is made. This is beautiful.

I don't expect it to make me like the car any less but the bad taste in my mouth on ordering wil likely not go away even after I get it. Live and learn.

[Kaizer_911]

Originally Posted by BAMF

It's honestly bumming me out that they haven't made yours yet. I would have thought Saturday for sure. I'm really sorry, guys.

Yeah I was really expecting to see some VINs today. If not mine, figured at least others would've been built. Hoping tomorrow is better day for order checks.

Originally Posted by 442DMND

Everyone who is getting bummed right now is going to be extra happy when their car is made. This is beautiful.

True it will make the 3800 status that much more satisfying.

Originally Posted by greg72982

I don't expect it to make me like the car any less but the bad taste in my mouth on ordering wil likely not go away even after I get it. Live and learn.

True won't make the car any less fun/exciting. But I'm sorry you've gotten a bad taste in your mouth about this ordering process greg72982.



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[greg72982]

Originally Posted by Kaizer_911

True won't make the car any less fun/exciting. But I'm sorry you've gotten a bad taste in your mouth about this ordering process greg72982.



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Yeah I found out that while I'm still picky, I'm not THAT picky.

[Kaizer_911]

Originally Posted by greg72982

Yeah I found out that while I'm still picky, I'm not THAT picky.

Sorry man. Hopefully once it's built the rest goes quickly. And like you said, you live and learn. Hate you feel that way but to each their own.


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[gearjammer57]

Originally Posted by BAMF

It's honestly bumming me out that they haven't made yours yet. I would have thought Saturday for sure. I'm really sorry, guys.

It's not your fault, just enjoy your new ride, we'll get ours eventually.

[RallyHT]

Originally Posted by greg72982

Very good points. I would gladly have paid $99 for a package like that.

And what's the Penske thing about? Not familiar with it...

Penske handles the issues after they come off the factory line. There is a whole facility for fixing production issues.

[Seawolf]

I feel sorry for the guys over in the 6/13 thread. They've been looking forward to this week for sure, and who knows when they'll actually start going down the line.

[Kaizer_911]

Originally Posted by Seawolf

I feel sorry for the guys over in the 6/13 thread. They've been looking forward to this week for sure, and who knows when they'll actually start going down the line.

Yeah I was thinking about that last night. Is a bummer. Might need to get some tents for them as well.