[JoeP@TeamBeckyD]

Originally Posted by Pautna

Hi Becky, could you please check the Status on my order? TCNJCX
Thank you very much! Mark

Good Morning Mark


4B00 Status


Becky

[JoeP@TeamBeckyD]

Originally Posted by ParkerAS

TDWZR3 Morning check please!

Thank you for caring about us and doing this every day, Becky!

Good Morning



1100 Status

.......

for the

I understand the Passion & Excitement..
just wish I could give better news to you...

Becky

[JoeP@TeamBeckyD]

Originally Posted by BallPeenHamr

Greetings!

TDDF97

Thank you, Becky!

Good Morning



to Camaro6..!

3400 Status TPW 2/8


for Your 1st Post!


Becky

[Rjgreen2]

Goooooood Morning Becky, looking for a train ride pleeeeeeease. TCZFB3

Ryan

[JoeP@TeamBeckyD]

Originally Posted by Tara Martin

Thanks Alderan!

Becky, I need to vent, please? My salesman messages me today that my LPO parts are at the dealership (56F wheels and black bowties.) I get to the dealership right after work and find my salesman. He was off yesterday, so he missed the delivery of my car, and I could tell he wanted a ride in it, so I obliged him. When we got back to the dealership, he said we needed to check in with the service manager to schedule installation of my bowties. I had already informed him that I would just pick up the "loose" 56F wheels and have my own installer mount them. (Note here that the dealer was going to use an outside installer to swap the tires to the 56F wheels anyway.)

We arrive in Service and the service writer that my salesman pointed out said that the Service Manager had the paperwork and that I had to talk to him in his office. He also noted that the Parts Manager was in the office, too. The Service Manager admonished me that if I took the wheels and had another installer do the work, that they would not be responsible for that work...<duh!> I assured him that I knew that. The <swarthy> Parts Manager then piped in that "If you take those LPO wheels, you're going to have to bring back the wheels that are on it because we have to send them back to the factory." At this point, my anger is rising, because I can see that I was set up and all of these people were expecting my arrival. I bit my tongue and only responded, "No, I don't." The Parts Manager continued to harangue me about that was part of the deal that I had to turn in the wheels. I told him that I had paid almost $2,000 for a whole extra set of wheels, and he said "No, no, no, those wheels are worth like $3,900 and that's part of the 'discount' to get the wheels so cheap." I'm really pissed off by now, but maintaining my cool. I told him about a previous 2016 Camaro customer at this same dealership who bought the same LPO 56F wheels and received two sets of wheels about a month before. Parts Manager ignored this. Instead he says that we'll just call the guy now who knows. They make a conference call right there while I'm standing in the office, (I, the customer, was never offered a seat.) A younger gentleman gets on the call and Parts Manager tells him what's going on, and asks to verify that he has to send the original SS wheels back. Surprisingly, the fellow says that no, they're not required to send the wheels back as there is no "core charge" for the LPO wheels and that the dealership can keep the wheels or give them back to the customer. The "dealership can keep the wheels" part sounded really shady to me. Keep a customer's property? Really?!? Parts Manager ended the call and sheepishly said that I could keep my wheels. Service Manager had a more apologetic look in his eyes, seeing that I was right all along. Once Parts Manager hears that I'm picking up my wheels in my Camaro, he tells me that there's no way to fit them in the car. I just said, "Unbox them!"

It also looks like they had my LPO items at the dealership for quite some time, although yesterday they told me that they did not. My wheels were in a "conex" -styled storage container out on the back lot of the dealership. A parts worker, my salesman and I unboxed and loaded the wheels into my Camaro with room to spare.

I hate it when someone tries to imply that I'm stupid or ignorant when I know I'm right. Thank goodness for Becky and this forum. Informed consumers are smart consumers! This dealership would have buffalo-ed me out of at least $1,000 worth of original SS wheels.

WoW!....Incredible!


.........................................

I try to keep everyone informed
&
Enjoy the New Order Experience!

Becky

Originally Posted by Tara Martin

You were right! The parts were there the entire time while I was being misinformed.

...Yep....

......I knew they were there.......

....funny how I would know...
and they didn't.....



Becky

[JoeP@TeamBeckyD]

Originally Posted by G-10

Good Morning Becky, we have to stop meeting like this...lol,

please check me in am SZKGKB

Thank you very much,

Lorenzo

Good Morning Lorenzo!!!


Wake Up!!!!!!

It's 6:10 am in Ca......right now....







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.
.
.
.
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.


Soon you will get "The Call"....

..."Hello Lorenzo....Your New Camaro is IN!"


5000 Status


....hope you have your phone charged.....


Becky

[JoeP@TeamBeckyD]

Originally Posted by nvrsatisfied

Good Morning Becky, Please check for TDMSM4. Hoping to get Updated status

Thanks!

Good Morning


3000 Status
....TPW not assigned

Becky

[nvrsatisfied]

Originally Posted by BeckyD@RodgersChevrolet

Good Morning


3000 Status
....TPW not assigned

Becky

Thanks Becky. Have a great day

[JoeP@TeamBeckyD]

Originally Posted by Hyperblue16vert

Good morning Becky!

My morning fix please!



Dan

Good Morning Dan


Friday Morning Coffee Fix...


3100 Status TPW 2/15

Have a Great Day!

Becky

[cosmicdebris]

Good morning Becky how is TDDV35 doing today?

[HyperBlueX2]

Originally Posted by BeckyD@RodgersChevrolet

Good Morning Dan


Friday Morning Coffee Fix...
Attachment 772308

3100 Status TPW 2/15

Have a Great Day!

Becky

Already on my third cup at work!





Have a great weekend!

[JoeP@TeamBeckyD]

Originally Posted by FlyTrap

Even though electronically my car shows the status 6000 almost 5 days ago I still don't have my car. I find it hard to believe that the cars been sitting in the Orlando holding lot for this long. Not very happy with this dealers communication.

Good Morning



When a Delivery is Reported ...6000 Status
It is "off my radar".

The status can only be tracked by the Ordering dealer.
If you are not getting communication, ask for a manager.

Becky

[JoeP@TeamBeckyD]

Originally Posted by Smithr66

Good morning Becky!!! Any change on my ride?? TDDVJ1 Thank you in advance!!
Trent

Good Morning Trent


4B00 Status


....not yet...

Becky

[JoeP@TeamBeckyD]

Originally Posted by TigerCamaro

It's getting close. I feel assembly is in the air!!!!

TDDDJ7 please

Good Morning



3400 Status TPW 2/15

....still in ... pieces......;bellyroll:


Becky