HP Tuners License

lynyrd · 04-29-2025, 07:30 AM

Hello,
I bought HP Tuners for my 2018 Camaro 2.0 turbo at the beginning of the year. I've already used it. I bought four licenses. When I connect HP Tuners to the car, I get a message saying I don't have a license. I've tried the Resync interface, but nothing works.
Do you have any ideas as to what the problem is?

arpad_m · 04-29-2025, 08:25 AM

The screenshot shows that you have purchased 4 credits for an E80A controller, but you're trying to flash an E92. I'm not sure HP Tuners will allow using credits across these... unfortunately their licensing constructs are very restrictive, for example, I wasn't able to transfer my credits from my tuner's MPVI to mine, they simply don't allow that, I had to buy them again to be able to tune my car :/

I'd try to contact their support and explain that I want to write an E92 but my credits aren't for that controller, I've never used them, and they may be able/willing to amend the license.

lynyrd · 04-29-2025, 12:27 PM

The weird thing is, I've used it before and it worked and now it doesn't!

NG329 · 04-29-2025, 06:59 PM

Try clearing the old License file on your laptop.

Go to the HP Tuners directory, look for License, there's a license file in there. Rename it to LicenseOLD or something to that effect. Run the app, sync the devices, and then try to write.

lynyrd · 04-30-2025, 04:21 AM

Thank you, I was able to recover the license.

04-29-2025, 07:30 AM	#1
lynyrd Drives: Camaro 2.0 LT 2018 Join Date: Nov 2021 Location: Belgium Posts: 310	HP Tuners License Hello, I bought HP Tuners for my 2018 Camaro 2.0 turbo at the beginning of the year. I've already used it. I bought four licenses. When I connect HP Tuners to the car, I get a message saying I don't have a license. I've tried the Resync interface, but nothing works. Do you have any ideas as to what the problem is? Attached Images __________________ 2018 Camaro 2.0 LT Turbo, K&N Typhoon filter, Front Bumper and rear diffuser ZL1/1LE, LED headlights

04-29-2025, 08:25 AM	#2
arpad_m Drives: 2018 Camaro 2SS A8 Join Date: Jul 2017 Location: East Tennessee Posts: 13,476 View My Garage	The screenshot shows that you have purchased 4 credits for an E80A controller, but you're trying to flash an E92. I'm not sure HP Tuners will allow using credits across these... unfortunately their licensing constructs are very restrictive, for example, I wasn't able to transfer my credits from my tuner's MPVI to mine, they simply don't allow that, I had to buy them again to be able to tune my car :/ I'd try to contact their support and explain that I want to write an E92 but my credits aren't for that controller, I've never used them, and they may be able/willing to amend the license. __________________ 2018 Camaro 2SS — G7E MX0 NPP F55 IO6 735 rwhp \| 665 rwtq Magnuson TVS 2300 80mm pulley \| Kooks 1 7/8" LT headers \| JRE smooth idle Terminator cam \| LT4 FS & injectors \| TSP forged pistons & rods JMS PowerMAX \| DSX flex fuel kit \| Roto-Fab CAI \| Soler 95mm LT5 TB \| 1LE wheels \| 1LE brakes \| BMR rear cradle lockout \| JRE custom tune 1100 - 1/30/18 \| 2000 - 1/31/18 3000 - 2/06/18 TPW 2/26/18 3400 - 2/19/18 \| 3800 - 2/26/18 4300 - 2/27/18 \| 4B00 - 3/01/18 4200 - 3/05/18 \| 4800 - 3/14/18 5000 - 3/16/18 \| 6000 - 3/19/18

04-29-2025, 12:27 PM	#3
lynyrd Drives: Camaro 2.0 LT 2018 Join Date: Nov 2021 Location: Belgium Posts: 310	The weird thing is, I've used it before and it worked and now it doesn't! __________________ 2018 Camaro 2.0 LT Turbo, K&N Typhoon filter, Front Bumper and rear diffuser ZL1/1LE, LED headlights

04-30-2025, 04:21 AM	#5
lynyrd Drives: Camaro 2.0 LT 2018 Join Date: Nov 2021 Location: Belgium Posts: 310	Thank you, I was able to recover the license. __________________ 2018 Camaro 2.0 LT Turbo, K&N Typhoon filter, Front Bumper and rear diffuser ZL1/1LE, LED headlights

04-29-2025, 06:59 PM	#4
NG329 Drives: Chevrolet Camaro ZL1 1LE Join Date: Oct 2021 Location: NY Posts: 855	Try clearing the old License file on your laptop. Go to the HP Tuners directory, look for License, there's a license file in there. Rename it to LicenseOLD or something to that effect. Run the app, sync the devices, and then try to write.

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