What is going on with shipping & delivery ? - Page 13

Dbmason29 · 06-22-2022, 03:59 PM

Quote:

Originally Posted by Jofiree

Hi there,

Mine is at the same place! Build on may 26th , but going to quebec city!

ETA is suppose to be 07/04/22 , but im sure its gonna longer than that...

Jofiree

Yea mine has no eta

BUFW · 06-22-2022, 05:17 PM

Quote:

Originally Posted by CFOR722

Mine is showing it is sitting in some sketchy place. I’m not sure how accurate the GPS coordinates are but it is what I received from the dealership.

https://goo.gl/maps/R5NTWZf5Ak628EAb6

It's already at the chop shop.

Geese1 · 06-22-2022, 05:39 PM

I just finished a chat with a Chevy agent and this is what I was told:

"Thank you for patiently waiting. We are able to see that your vehicle is produced and currently awaiting supply of semi-conductors before it is ready for final shipment. Your dealership has the tools available to see when the shipping status has been updated."

When I asked why it was waiting for parts if the order was produced, they then told me this:

"I am really sorry for your confusion. Please be informed that your vehicle is in transit already and we are waiting for the status of in transit."

And when I asked for clarification of whether it was waiting for parts, or in transit instead:

"We appreciate the excitement about your vehicle and certainly understand your frustration with what appears to be the slow pace of availability. Although we are able at any given time to provide you with only limited information about your particular order, please understand that we are working very hard to not only fulfill the orders of thousands of customers just like you, but we are working to ensure that you receive only the highest quality product."

I kept pressing, and the rep checked with the order fulfillment center, and finally came back with this:

"Thank you for patiently waiting, I contacted already our order fulfillment team and confirmed that your order is produced but not yet in transit."

The rep also confirmed that the order is still at 4300 status.

At this point, I'm not sure what to think. It seems like the reps can't even get their information straight, and it is a miracle if/when we get any useful information at this point.

NjaTrtl · 06-22-2022, 05:50 PM

Quote:

Originally Posted by Dbmason29

Strange some peoples vehicle show as in a particular lot at lansing. Mine shows on the road at plant yard grand river

My sales rep sent me the same screenshot for my car 8 days ago. 3 days later my ETA changed...

Dbmason29 · 06-22-2022, 05:53 PM

Quote:

Originally Posted by NjaTrtl

My sales rep sent me the same screenshot for my car 8 days ago. 3 days later my ETA changed...

Mine never had any eta an has been at 4300 for over a month. Basically the screenshot hasnt changed in last month. What did you eta change tok

Tfjenkins · 06-22-2022, 08:58 PM

Found mine at the Jack Cooper facility in KC today. ETA is June 23rd…we shall see.

Tony2SS · 06-22-2022, 09:37 PM

Quote:

Originally Posted by Tfjenkins

Found mine at the Jack Cooper facility in KC today. ETA is June 23rd…we shall see.

My salesman told me that GM fired Jack Cooper.

Tfjenkins · 06-22-2022, 09:51 PM

They are moving lots of GM cars out of KC, daily. Everything in the facility and lots of trucks.

Dbmason29 · 06-22-2022, 10:01 PM

Quote:

Originally Posted by Tony2SS

My salesman told me that GM fired Jack Cooper.

Hmm I wonder if any truth to that

xxjoeyxxeb · 06-23-2022, 05:59 AM

With GM ending the 1.9% financing on July 5, what happens to us all who have been waiting to receive our vehicles before then? Does anyone know 100% for sure what the rate is going to do?

Jasom · 06-23-2022, 06:22 AM

Quote:

Originally Posted by Jasom

So my car finally arrived at the dealership this last Wednesday after sitting in a lot less than 7 miles from the dealership for 4 days. Then they had to tint the windows and install the interior spectrum lighting, which I didn’t know came separately. And apparently this installation is super complicated so it was taking the dealerships one electrician extra long to do it. The main issue was that one wire was not where it was suppose to be and he couldn’t find it. Spent hours and hours looking for it. He eventually found it but had to leave work before programming it because his wife has cancer and has to drive her to her treatment somewhere and he won’t be back to work till Tuesday. So I continue to patiently wait.

Update: so the tech came back to work on Tuesday to finish the installation only to find out one of the parts sent was for an automatic and my car is manual. So he was in discussions with GM about a possible workaround. Waiting all day with no other word and when I finally contacted my salesperson, he said they were waiting for a response from GM and should hear back on Wednesday. I did tell him that I hoped that they had went ahead and ordered the correct part just so that it would get there quicker in case there was no workaround. Plus I’d prefer to have the correct part installed even if there was a workaround. So waited all day Wednesday for an update, I had no real expectations of picking up my car this day. End of day with still no update, I contact my salesperson only to find out he was off and would update me Thursday when he went into work at 12. Ugh!! I understand he gets a day off but the least he could’ve done was asked one of his managers to keep me updated, especially since he didn’t tell me he was going to be off. So my car has now been at the dealership for over a week and I continue to wait.

GearheadSS · 06-23-2022, 07:27 AM

Quote:

Originally Posted by Dbmason29

Hmm I wonder if any truth to that

Nope. We've received 2 transports this week from Jack Cooper. Corvettes are still transported by Jack Cooper.

Tony2SS · 06-23-2022, 07:35 AM

Quote:

Originally Posted by GearheadSS

Nope. We've received 2 transports this week from Jack Cooper. Corvettes are still transported by Jack Cooper.

Sounds like I’m getting empty excuses from my salesman then. This is by far one of the most frustrating purchasing experiences in my life! This is my first and more than likely my last Brand new vehicle.

Dbmason29 · 06-23-2022, 07:57 AM

Quote:

Originally Posted by Tony2SS

Sounds like I’m getting empty excuses from my salesman then. This is by far one of the most frustrating purchasing experiences in my life! This is my first and more than likely my last Brand new vehicle.

I wouldn’t trust that dealer at all. If you already caught them in a lie. What else are they lying about

06-22-2022, 05:39 PM	#171
Geese1 Drives: 2022 2SS 1LE - 2023 Mazda3 Turbo Join Date: Nov 2021 Location: Northwest PA Posts: 246	I just finished a chat with a Chevy agent and this is what I was told: "Thank you for patiently waiting. We are able to see that your vehicle is produced and currently awaiting supply of semi-conductors before it is ready for final shipment. Your dealership has the tools available to see when the shipping status has been updated." When I asked why it was waiting for parts if the order was produced, they then told me this: "I am really sorry for your confusion. Please be informed that your vehicle is in transit already and we are waiting for the status of in transit." And when I asked for clarification of whether it was waiting for parts, or in transit instead: "We appreciate the excitement about your vehicle and certainly understand your frustration with what appears to be the slow pace of availability. Although we are able at any given time to provide you with only limited information about your particular order, please understand that we are working very hard to not only fulfill the orders of thousands of customers just like you, but we are working to ensure that you receive only the highest quality product." I kept pressing, and the rep checked with the order fulfillment center, and finally came back with this: "Thank you for patiently waiting, I contacted already our order fulfillment team and confirmed that your order is produced but not yet in transit." The rep also confirmed that the order is still at 4300 status. At this point, I'm not sure what to think. It seems like the reps can't even get their information straight, and it is a miracle if/when we get any useful information at this point. __________________ 2022 Camaro 2SS 1LE - manual - Rapid Blue Black Wheel Lug Nuts and Locks Package Knee Pads, Black Sueded 4/15/22 - #1100 4/19/22 - #2000 4/22/22 - #3000 4/26/22 - #3000 - TPW 5/23 5/12/22 - #3400 - TPW 5/23 6/18/22 - #4300 7/25/22 - #6000 - Took delivery 5/28/23 - hit 1,500 miles - break-in officially over!

06-22-2022, 08:58 PM	#174
Tfjenkins Drives: 2022 Camaro 2SS 1LE Join Date: May 2022 Location: Midwest Posts: 23	Found mine at the Jack Cooper facility in KC today. ETA is June 23rd…we shall see. Attached Images

06-22-2022, 09:51 PM	#176
Tfjenkins Drives: 2022 Camaro 2SS 1LE Join Date: May 2022 Location: Midwest Posts: 23	They are moving lots of GM cars out of KC, daily. Everything in the facility and lots of trucks.

06-23-2022, 05:59 AM	#178
xxjoeyxxeb Drives: 2022 1SS 1LE Join Date: Jun 2019 Location: Massachusetts Posts: 56 View My Garage	With GM ending the 1.9% financing on July 5, what happens to us all who have been waiting to receive our vehicles before then? Does anyone know 100% for sure what the rate is going to do?

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