[Venomcustom]

Originally Posted by Petrol Head

Yes, in fact they ARE a tracked part. You’re entitled to your incorrect opinion based on whatever your “high up in the food chain” former GM employees told you, but unlike them I actually DO know that every part in our cars can be tracked to its respective origins.

https://www.popularmechanics.com/car...line-16324897/

Read the last paragraph closely.

Your friends are full of it. And you can show them this article if you like.

My friends are full of it??!! The article never states every valve spring is tracked. It also doesn’t state the fact the spring order May have been... let’s say 18,000 springs. Of those 18,000 springs 500 were in the heat great process when something went wrong. Those are all mixed in. GM knows a small fraction of engines may or will have an issue.
The only fact that matters to them and 99.9% of companies is bottom line numbers. If they were going to loose more money by not recalling they would issue one. They are sure at this point they won’t. Right or wrong it is what it is.

[lt4camaro]

Originally Posted by JSH

Do we know who their spring manufacturer is? Precision, manley, Lunati?

Probably a no name vender or a out of the country vendor. I have a hard time believing that GM is using a reliable named high quality aftermarket cam and spring maufacturer.

[LT4Greg]

Originally Posted by Venomcustom

My friends are full of it??!! The article never states every valve spring is tracked. It also doesn’t state the fact the spring order May have been... let’s say 18,000 springs. Of those 18,000 springs 500 were in the heat great process when something went wrong. Those are all mixed in. GM knows a small fraction of engines may or will have an issue.
The only fact that matters to them and 99.9% of companies is bottom line numbers. If they were going to loose more money by not recalling they would issue one. They are sure at this point they won’t. Right or wrong it is what it is.

I agree Vc!

[SirJangle]

Originally Posted by Venomcustom

My friends are full of it??!! The article never states every valve spring is tracked. It also doesn’t state the fact the spring order May have been... let’s say 18,000 springs. Of those 18,000 springs 500 were in the heat great process when something went wrong. Those are all mixed in. GM knows a small fraction of engines may or will have an issue.
The only fact that matters to them and 99.9% of companies is bottom line numbers. If they were going to loose more money by not recalling they would issue one. They are sure at this point they won’t. Right or wrong it is what it is.

You're absolutely correct... it is what it is. And, "what it is" is the consumer is sick and tired of this type of customer service. That's why GM is struggling and has struggled for quite some time now. I left GM decades ago because of the quality and the approach to satisfy the customer. And, I was a life-long GM fanboy as my Dad has always been a Chevy guy. I loved the Pontiac brand. The only reason I came back was for the Camaro SS that I currently have. If it starts giving me all sorts of issues, I'll unload it and I'll never be back. Not because I expect it to be perfect but because I have zero confidence that GM will take care of me and my car the way they should. I understand the business side and the desire to do things in the most cost-effective way. But, I also understand, that if you don't take care of the customer in a proactive manner, that cost-effectiveness won't matter when most of your customers leave you.

[LT4Greg]

Are they not replacing the defective valve springs under warranty when they fail? And no cost to the customer except vehicle down time?

[SirJangle]

Originally Posted by LT4Greg

Are they not replacing the defective valve springs under warranty when they fail? And no cost to the customer except vehicle down time?

Yes, but they should be replacing the defective springs before a failure occurs. Not only is that the right thing to do but it also gives the consumer some sense that GM actually cares. It also doesn't create a scenario where the consumer no longer has confidence in their car due to worrying if there might be something else wrong that won't show-up immediately. And, there's always a cost to the consumer. In this case, the consumer is paying a Camaro payment to drive some piece of crap loaner car. As everyone knows, your payments don't stop just because you don't have your car.

[95 imp]

Originally Posted by SirJangle

Yes, but they should be replacing the defective springs before a failure occurs. Not only is that the right thing to do but it also gives the consumer some sense that GM actually cares. It also doesn't create a scenario where the consumer no longer has confidence in their car due to worrying if there might be something else wrong that won't show-up immediately. And, there's always a cost to the consumer. In this case, the consumer is paying a Camaro payment to drive some piece of crap loaner car. As everyone knows, your payments don't stop just because you don't have your car.

I'd agree with you if they were all, or a majority are, defective. Recalling 40,000 vehicles over something that might affect 500 is crazy.

[Petrol Head]

Originally Posted by 95 imp

I'd agree with you if they were all, or a majority are, defective. Recalling 40,000 vehicles over something that might affect 500 is crazy.

I've said this before, GM knows exactly which ones are defective, and in which cars they went into.

They can trace it all.

They only need to proactively recall the 500 that are known defective.

[CHASLT1]

555 miles and no BOOM yet.

[LT4Greg]

Originally Posted by SirJangle

Yes, but they should be replacing the defective springs before a failure occurs. Not only is that the right thing to do but it also gives the consumer some sense that GM actually cares. It also doesn't create a scenario where the consumer no longer has confidence in their car due to worrying if there might be something else wrong that won't show-up immediately. And, there's always a cost to the consumer. In this case, the consumer is paying a Camaro payment to drive some piece of crap loaner car. As everyone knows, your payments don't stop just because you don't have your car.

Oh okay. I don’t think all the dealerships that would have to replace all the springs have enough room in their shops for recalling all the vehicles with affected engines or the parts(springs) to do it with. Cars, trucks and SUVs engines supposedly were built with the defective springs.

[LT4Greg]

Originally Posted by 95 imp

I'd agree with you if they were all, or a majority are, defective. Recalling 40,000 vehicles over something that might affect 500 is crazy.

I agree!

[LT4Greg]

Originally Posted by Petrol Head

I've said this before, GM knows exactly which ones are defective, and in which cars they went into.

They can trace it all.

They only need to proactively recall the 500 that are known defective.

Why doesn’t GM do a recall then on the defective oil pumps in the ZL1’s then? Seems to me they could do that according to your responses.

[SirJangle]

Originally Posted by 95 imp

I'd agree with you if they were all, or a majority are, defective. Recalling 40,000 vehicles over something that might affect 500 is crazy.

Why is it that the manufacturers' numbers matter but not the consumers'? I don't care if it was just one or one million, the manufacturer should be proactive and solve the issue before it happens. They already got their end of the deal... the money.

[SirJangle]

Originally Posted by LT4Greg

Why doesn’t GM do a recall then on the defective oil pumps in the ZL1’s then? Seems to me they could do that according to your responses.

That's an excellent question! Why don't they? For the same reason they're not recalling this situation... they want their cake and want to eat it too.