[LT4Greg]

Geez a careless person! Hopefully the Advisor was terminated after this incident and if not should have been. I wouldn’t be surprised if the the damage is in the 4 to 5k range at least. That condom thing on the steering wheel is to protect it from greasy hands because of the leather or alcantara like on my ZL1 steering wheel but have noticed they put it on every car or truck with leather and also have a seat wrap they use too.

[LT4Greg]

The dealership will use its insurance to file a claim and repair the car. The Op doesn’t need to file a claim with his insurance company because an employee of the dealership caused the damage. I would inform his insurance company of the incident if I was him though.

[Wyzz Kydd]

If that happened to me I would want a new car. No new car means see you in court.

[L8Apex]

You will forever deal with "diminished value" after the damage is recorded, minimum 10% of the vehicles value. I personally would never buy a car this had happened to, it would sell for significantly less after the repair and the buyer is wise to the details.

[Petrol Head]

Originally Posted by TP2SS

I’d get a lawyer and demand a new car. The hinges didn’t just pull off the frame (core support?), they bent it. That car will never be the same, it will have fit and structural issues forever. If that makes it to CarFax (most likely will since it’s a dealer), it’s a serious dimunition of value. Sorry this happened to you but don’t let them push you around.

Yeah I was trying to look close at that picture and couldn’t really see any clear damage to the support. But if there is that changes pretty much everything I said because that’s an integral component to the unibody, not some easily replaced part nor is it something that will ever be properly, factory straight again after damage.

Even if they were to replace it with factory new, now the repair just took a huge jump in labor hours. The entire dash needs to be pulled and everything under the hood on the drivers side of the firewall.

Door alignment will never be proper.

If that’s damaged I’d be demanding new car or talk to my lawyer.

[JT58]

Jeez that's so horrible. How could a dealer be so careless?? Whoever did it should be fired on the spot.

Now you have to deal with getting it repaired, proper paint matching and you are without your car.

This is why I cringe when I have anyone work on my car. I try and do as much myself as I can.

Good luck to you on this!

[gmcvt]

Originally Posted by Petrol Head

Verify they use 100% genuine, brand new General Motors sourced parts. No third party, no used parts. Get that in writing before they take even remove the first screw. If they won’t put it in writing tell them you will take the car to a body shop of your choice who will gladly use genuine new parts and make them pay for it.

Imagine that, verifying they are using replacement GM parts on your GM car at a GM dealership. These types questions are ridiculous at a dealership, yet absolutely necessary. As a dealership employee for a major auto retailer, I can say with 100% certainty that those questions are very good ones.

[Jeb114]

Accidents happen. I am sure the tech did not say I am going to drive this car in the wall when he woke up in the morning. There Insurance will fix what needs to be fixed. They are not going to give you a new car. Maybe the kid you all want fired should be hung from the nearest Street light. geez compassion much. Sad.

[MISTAPOWA]

Originally Posted by JT58

Jeez that's so horrible. How could a dealer be so careless?? Whoever did it should be fired on the spot.

I understand we all have a little more love for our cars than most but come on... The advisor made a mistake. He's trying to get cars in and out and make money and a moment of bad judgement not intentionally caused damage to a car. No need to burn him at the stake. It's a mass produced Chevy product, not worth someone to lose their job especially in this economy unless they have done this before.

[Camaro_QC]

He will not get a new car.

The employee will not be fired.

The car will be fixed. It will be just like it was before.

The dealer accepted the liability, no need for a lawyer.

End of story.

It's a Camaro, not a Bugatti.

[Chutzpah]

Outwardly, it looks like a pretty easy fix.

As has been said many times before, If you want to limit the potential for accidental damage to your car(s):

1.Don’t bring them to dealerships for minor service that you can either do yourself, or have a small reputable shop do for you. Large dealerships are busy, with a lot of potential obstacles / hazards. The pay structure and skill level isn’t always up to par for routine maintenance.

2. Educate yourself on how this car should be lifted / install jack pads / let the service manager / mechanic know they’re there.

In this case the dealership looks like they made an effort to keep the car clean, this is nice to see. From the looks of it, its just an unfortunate accident.

Up to you, but I’d tell the dealer I want to be part of the repair process. Parts pulled, you view, parts to be replaced view before install, parts installed but not painted, you view. That may be a bit overboard for some, but, as far as I’m concerned, that car could be brought to an independent shop for a much greater repair cost to the dealer.

Good luck with the repair, I’m sure you’ll be on the road soon.

[mikeman]

Originally Posted by Camaro_QC

He will not get a new car.

The employee will not be fired.

Exactly! No new car and the service advisor will still have a job.

The car will be fixed. It will be just like it was before.

No it won't. It will now have non OEM factory paint on half the car because they will have to "blend" into the rear quarter panel too. And, this is assuming no damage was done to the door aperature section where the door hinges are attached.

The dealer accepted the liability, no need for a lawyer.

They might have accepted responsibility, but now the OP has to deal with diminished value, wrecked resale value, loss of collectibility and now has a fixed up car with a repaint on half the car. For most people, that's recipe for "sell it after it's repaired" and get something else.

It's a Camaro, not a Bugatti.

Unfortunately, it's this very attitude that gets these cars wrecked at stealerships. To the owner though, it may be his personal Bugatti.

Just my $.02.

[Number 3]

Originally Posted by L8Apex

You will forever deal with "diminished value" after the damage is recorded, minimum 10% of the vehicles value. I personally would never buy a car this had happened to, it would sell for significantly less after the repair and the buyer is wise to the details.

In Illinois, at least, you can sue for diminished value. A friend had his Tesla Model 3 rear ended and he sued the guy and won $8,000, even though the car was repaired.

Originally Posted by Camaro_QC

He will not get a new car.

The employee will not be fired.

The car will be fixed. It will be just like it was before.

The dealer accepted the liability, no need for a lawyer.

End of story.

It's a Camaro, not a Bugatti.

Originally Posted by mikeman

Exactly! No new car and the service advisor will still have a job.



No it won't. It will now have non OEM factory paint on half the car because they will have to "blend" into the rear quarter panel too. And, this is assuming no damage was done to the door aperature section where the door hinges are attached.



They might have accepted responsibility, but now the OP has to deal with diminished value, wrecked resale value, loss of collectibility and now has a fixed up car with a repaint on half the car. For most people, that's recipe for "sell it after it's repaired" and get something else.



Unfortunately, it's this very attitude that gets these cars wrecked at stealerships. To the owner though, it may be his personal Bugatti.

Just my $.02.

Agreed!!

Tell them you want an awesome trade on a new car instead of a diminished claim lawsuit ????

[Camaro_QC]

Originally Posted by mikeman

No it won't. It will now have non OEM factory paint on half the car because they will have to "blend" into the rear quarter panel too. And, this is assuming no damage was done to the cowl/firewall section where the door hinges mount to.

I was saying that it will look like it was before. Of course it won't be 100% factory, but if the paint job is done properly, no one will notice. This little damage is easily fixable. I've seen worse.

Originally Posted by mikeman

They might have accepted responsibility, but now the OP has to deal with diminished value, wrecked resale value, loss of collectibility and now has a fixed up car with a repaint on half the car. For most people, that's recipe for "sell it after it's repaired" and get something else.

Of course he can get compensated for that, but I don't think it's a reason to sell. Keep the car long enough and the diminished value will basically disappear.

Originally Posted by mikeman

Unfortunately, it's this very attitude that gets these cars wrecked at stealerships. To the owner though, it may be his personal Bugatti.

Just my $.02.

I'm not talking about sentimental value from the owner. But some people tend to overreact about their car and feel like they own a 2 million dollars car. Some people get a scratch and expect a new car. I'm just saying that things can get repaired. It sucks but that's how it is.