[blackbee]

Originally Posted by LT4Greg

blackbee, I wouldn’t tell them that you got a big discount on yours and see what they will offer you with a comparable Camaro to yours! It seems to me that your 2018 was a nice Camaro with some options at $51,000 and if they will replace yours with one with the same options, why wouldn’t you take it? Good luck!

They will know the price even I don’t tell them. Like u said if they offer me the same price I definitely will take it

[lcd550]

I was offered a buyback or replacement on my Camaro and was told it would be for comparable MSRP not purchase price. I ended up keeping my car as I could not find a comparable vehicle.

My story...bought a new, leftover 50th Anniversary 2LT/RS. Dealer sold it with the open EPS recall. Brought the car back after owning it for a week. Opened a case with GM Customer Service and they offered the buyback or replacement since there wasn't any date when the fix will be implemented. I waited 14 weeks to get my car back but happy I did as I was also given a voucher to purchase accessories. I did get a courtesy loaner Camaro while my car was at the dealership waiting for the fix.

[blackbee]

Originally Posted by lcd550

I was offered a buyback or replacement on my Camaro and was told it would be for comparable MSRP not purchase price. I ended up keeping my car as I could not find a comparable vehicle.

My story...bought a new, leftover 50th Anniversary 2LT/RS. Dealer sold it with the open EPS recall. Brought the car back after owning it for a week. Opened a case with GM Customer Service and they offered the buyback or replacement since there wasn't any date when the fix will be implemented. I waited 14 weeks to get my car back but happy I did as I was also given a voucher to purchase accessories. I did get a courtesy loaner Camaro while my car was at the dealership waiting for the fix.

Yeah. The first issue is there is a scratch on my door handle and taillight. They told me to bring back to this dealer. But I live 3 hours from this dealer! A week later. Someone just suddenly tell me hey your headliner is arrived. And I was like. What? A day later. I found out that my headliner is falling. Then took back to dealer 3 hrs driving. 3 days after repair, my advisor send me a pic said is all good. And I found out my windshield seal sticks out from the picture. ( replace headliner needs take windshield off). I’m pretty mad at that time. I mean I can see what’s wrong in the pic. They can’t see it lol. And they said they will redone my windshield.( means has to take out again and put back SAME WINDSHIELD. Brand new car ). Then my car sent to body shop for scratches. During that period. I saw the employee hard driving my vehicle via chevy app. Lol. 2 weeks later I go pick up my vehicle. First thing I noticed is the scratches still there. They forget to do it. Lol. And then my windshield’s seal still sticks out on all side. They don’t even fix that. And my headline didn’t installed correctly. I don’t even know what makes them think that looks good. Oh they replaced my steering wheel too due to the leather peel off(I requested). And I found out my cars rotors have a whole circle scratches at first day I got back home. I let them checked when I go pick up. The results is the two brake pads at front needs to be replaced!
That’s the experience with the dealer where I bought it. They said they will refix that. But I said no. I’m not giving u any chance to touch the car again. I ended up to go to a dealer that 1 hour away from me. Lethal camaro recommend. I dropped the car. Next day I got a phone call from dealer says hey we can’t repair your vehicle because GM has paid first dealer to do it. You have to sent back to that dealer. My answer is no way. First that’s the manufacturer problem. I took to a certified dealer to do. They fked up And I have to go back and forth wasting my time. Then I called GM custom service report all these filled a claim. Then the first dealer and second dealer made some agreements to let my car stay at the second one to do the repair. Another 2 weeks. I have to pick up the car because they said the interior trim is out of stock. U probably need to wait 2 weeks at least. Then I drove my car back without the interior trim on passenger side ( I can see the wire and airbag lol). As today my car still no trim but the good news is I got a call from GM to replace my vehicle!

[blackbee]

Originally Posted by Petrol Head

GM's replacing your car over a headliner????

What's the BIG issue that caused this?

A hundred headliner replacements might come close to the value of the car.

Yeah. The first issue is there is a scratch on my door handle and taillight. They told me to bring back to this dealer. But I live 3 hours from this dealer! A week later. Someone just suddenly tell me hey your headliner is arrived. And I was like. What? A day later. I found out that my headliner is falling. Then took back to dealer 3 hrs driving. 3 days after repair, my advisor send me a pic said is all good. And I found out my windshield seal sticks out from the picture. ( replace headliner needs take windshield off). I’m pretty mad at that time. I mean I can see what’s wrong in the pic. They can’t see it lol. And they said they will redone my windshield.( means has to take out again and put back SAME WINDSHIELD. Brand new car ). Then my car sent to body shop for scratches. During that period. I saw the employee hard driving my vehicle via chevy app. Lol. 2 weeks later I go pick up my vehicle. First thing I noticed is the scratches still there. They forget to do it. Lol. And then my windshield’s seal still sticks out on all side. They don’t even fix that. And my headline didn’t installed correctly. I don’t even know what makes them think that looks good. Oh they replaced my steering wheel too due to the leather peel off(I requested). And I found out my cars rotors have a whole circle scratches at first day I got back home. I let them checked when I go pick up. The results is the two brake pads at front needs to be replaced!
That’s the experience with the dealer where I bought it. They said they will refix that. But I said no. I’m not giving u any chance to touch the car again. I ended up to go to a dealer that 1 hour away from me. Lethal camaro recommend. I dropped the car. Next day I got a phone call from dealer says hey we can’t repair your vehicle because GM has paid first dealer to do it. You have to sent back to that dealer. My answer is no way. First that’s the manufacturer problem. I took to a certified dealer to do. They fked up And I have to go back and forth wasting my time. Then I called GM custom service report all these filled a claim. Then the first dealer and second dealer made some agreements to let my car stay at the second one to do the repair( AND REPLACE MY WINDSHIELD AGAIN). Another 2 weeks. I have to pick up the car because they said the interior trim is out of stock. U probably need to wait 2 weeks at least. Then I drove my car back without the interior trim on passenger side ( I can see the wire and airbag lol). As today my car still no trim but the good news is I got a call from GM to replace my vehicle!

[SteveAS]

Originally Posted by blackbee

I would like a Camaro! But my concern is the similar vehicle is based on MY MSRP or Purchase price. if its purchase price, I probably wouldnt accept it

That seems like a question better asked of GM, but surely its offer is to refund what you actually paid or replace your car with a comparable car (without regard to what you actually paid).

[lcd550]

BTW, as far as a replacement, GM Customer Engagement Center said I could order a replacement car. I was pursuing that route but the Sales Mgr at the dealership that where I purchased my car was slow-rolling the process and being a pain in the you-know-what.

I'm guessing the dealership didn't want to get stuck with a used car on top of losing a Camaro allocation.

[blackbee]

Originally Posted by lcd550

BTW, as far as a replacement, GM Customer Engagement Center said I could order a replacement car. I was pursuing that route but the Sales Mgr at the dealership that where I purchased my car was slow-rolling the process and being a pain in the you-know-what.

I'm guessing the dealership didn't want to get stuck with a used car on top of losing a Camaro allocation.

Wow, find another dealer! So you can order a replacement Camaro and is the same MSRP as yours now, ( you don't have to pay anything right?)

[lcd550]

Originally Posted by blackbee

Wow, find another dealer! So you can order a replacement Camaro and is the same MSRP as yours now, ( you don't have to pay anything right?)

Yes...that is what I was told by GM's Customer Engagement Center. Check with the person who is handling your issue.

[blackbee]

Originally Posted by lcd550

Yes...that is what I was told by GM's Customer Engagement Center. Check with the person who is handling your issue.

Yea i got double-check with my advisor

[Glen e]

I’ll bet they’re going to deduct a percentage for miles that you’ve already used… At least that’s the way it is and some trade assists I know of…

[blackbee]

Originally Posted by Glen e

I’ll bet they’re going to deduct a percentage for miles that you’ve already used… At least that’s the way it is and some trade assists I know of…

Yes. Car only have 2000 miles. And minus the miles I go to dealer

[Glen e]

Originally Posted by blackbee

Yes. Car only have 2000 miles. And minus the miles I go to dealer

That’s nothing....good for you you got this done.....prob 2% reduction

[Crawdog450]

I am not sure if it will help, I lemon lawed a Brand new 2015 Z06 after 7 months of owning it. There was a luandry list of issues and 2 motor rebuilds later. GM would not have anything to do with me. So I had to do it through court. Lemon Law is probably something alittle different than an offrered buy back program though. I did not get MSRP on the car but it was close, GM waived mileage on the car, and paid my legal fess as well.
I bought a Viper afterward. I added a ZL1/1LE to the garage about a year ago. Its been amazing.

[blackbee]

Originally Posted by Crawdog450

I am not sure if it will help, I lemon lawed a Brand new 2015 Z06 after 7 months of owning it. There was a luandry list of issues and 2 motor rebuilds later. GM would not have anything to do with me. So I had to do it through court. Lemon Law is probably something alittle different than an offrered buy back program though. I did not get MSRP on the car but it was close, GM waived mileage on the car, and paid my legal fess as well.
I bought a Viper afterward. I added a ZL1/1LE to the garage about a year ago. Its been amazing.

I just filled the claim through GM custom phone. but in the email says (Per our earlier conversation attached is Chevrolet's offer to repurchase/replace your vehicle per CA Lemon Law.)