11-07-2023, 11:09 AM | #1 |
RedLine
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Dealer can't get parts, zl1 has been down over a month
Is anybody had any luck or is there a good contact for someone at GM to help escalate when a car's been down for an extended period of time?
My 2022 ZL1 1LE has been down for an extended period of time, The front passenger strut mount has come apart and it's not drivable. Just looking to see if anybody had any luck escalating things through GM?
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2018 GMC 2500 "Blue" (Sold)
2018 ZL1 1LE Hyper Blue" (Sold) 2018 CTS-V "Black" (Sold) 2022 GMC 2500 "Blue" 2022 ZL1 1LE 6spd "Rapid Blue" 2023 ZL1 1LE Auto Rapid Blue (ordered) |
11-07-2023, 11:56 AM | #2 |
Drives: 2021 ZL1 1LE with PDR Join Date: Oct 2022
Location: New Hampshire
Posts: 271
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I have a parts order in for over a month for some mundane plastic and it keeps getting kicked back.
Until this strike is resolved I wouldn't expect to get anything. |
11-07-2023, 12:32 PM | #3 |
Drives: 2018 Camaro ZL1 Join Date: Aug 2018
Location: Georgia
Posts: 1,410
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Sad thing is that you could find it online somewhere and have it to you in a couple of days.
Best you could do is contact Customer Care at GM. Just Google the number and explain your situation. |
11-07-2023, 03:14 PM | #4 |
Drives: 2017 Camaro SS, 2011 Corvette GS Join Date: Feb 2019
Location: Erlanger, Kentucky 41018
Posts: 830
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Maybe see if you can get the parts online, bring them to dealership, and have them re-imburse you.
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11-07-2023, 03:22 PM | #5 |
Drives: Sharkskin Metallic ZL1 Join Date: Mar 2023
Location: S.E. MI
Posts: 80
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Just give it a little more time. I've been waiting on some bolts since Sept. They finally shipped last Friday. The strike has everything backed up.
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11-07-2023, 03:37 PM | #6 |
PKG4U
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Strike has nothing to do with it. I waited 4 months for a rebuilt trans last year as they claimed GM had no new transmissions available. All the while they are literally manufacturing vehicles with my 10-speed in them. Later to find out there were other members getting warranty replacement transmissions NEW. Not taking that long either. GM does what they want with your money and your time.
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2020 Camaro LT1. Bought 10/2020 | GM PERF. CAI | GM Muffler Delete (Performance Exhaust 4” tips). | SOLD 1/2022|
2018 ZL1 Summit White | Bought 1/2022 | PDR, Recaros, Carbon Dash, WeaponX Hx System, Apex SM-10 in ZLE fitment w/PS4S Mods after Warranty “Imma keep it stock” |
11-07-2023, 04:01 PM | #7 |
Long hauler
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Not just GM, I’ve been waiting on a center console lid for my X5 from BMW since June and all they tell me is ‘back ordered in Germany’
I’ll be holding them to the free install since I ran out of warranty after they ordered the part.
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2022 2SS 1LE - Window Sticker - Cold Air Inductions Elite Carbon CAI
2016 1LT v6 - Totaled Happiness: Infinite |
11-07-2023, 06:42 PM | #8 |
Drives: Camaro 2SS & ZL1 Join Date: Mar 2018
Location: Oklahoma
Posts: 861
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20 years ago I had a E30 part "on a boat somewhere" for over a year. I'm guessing it sank because I had just stopped asking if it came in.
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2017 Camaro 2SS A8 Bright Yellow NPP MRC
2023 Camaro ZL1 A10 Radiant Red |
11-07-2023, 06:50 PM | #9 |
Drives: 2023 Black ZL1 Auto Join Date: Oct 2009
Location: FEMA Region 4
Posts: 2,936
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GM transports most of their own parts from their distribution centers. Dealers weren’t able to get parts during the strike. Hopefully now that it is over things will begin to get back to normal. I’m waiting on a fuel line that was back ordered before the strike. I’ve been trying to get in touch with the service advisor all day to see if he has an update.
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11-07-2023, 09:42 PM | #10 |
Who Needs to KNOW?
Drives: 18 ZLE Join Date: May 2018
Location: Left Side of the Moon
Posts: 1,782
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Even without the strike, parts for camaro were hard to come by in 2022... headlight.. over 6 months!
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ing for grip.
Are you in the NY/NJ/PA/CT region? Join us for autox fun at MetLife Stadium. HUGE lots, tons of runs. http://www.motorsportsne.com/ |
11-11-2023, 08:07 PM | #11 |
Drives: Bought hooligan317’s ZL1 Join Date: Mar 2022
Location: NC
Posts: 9
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Is there a Hendrick dealer near you? I just took mine in for the rt front strut. They will have it back together this week. Evidently they have those in stock.
Good luck. |
11-14-2023, 01:24 PM | #12 |
Been waiting almost three months for a seat cover.
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2023 Rapid Blue ZL1 M6 | Corsa NPP | Corsa Carbon Fiber Intake | Hardwired Valentine1 Gen 2 | Pro Clip Phone Mount | |
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11-14-2023, 07:28 PM | #13 |
2022 Vivid Orange ZL1 1LE
Drives: Firebirds - 1970,1974,1997,1999 Join Date: May 2018
Location: San Jose
Posts: 17
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13 weeks for lifters and pushrods
When a lifter froze it took 13 weeks, May to August 2023 to get 16 lifters and 16 push rods. One frozen lifter in each bank so all had to be replaced per GMC.
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