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04-28-2009, 11:16 PM
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#1 |
 Drives: 2010 2LT RS Auto IBM Black Int Join Date: Mar 2009
Location: Azusa, CA
Posts: 400
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A way to "return the favor"
If your dealer is too busy to keep you updated on your order status, gives you the run around, or charged you over MSRP, we can return the favor!
How you ask? After you purchase it, when it comes time to do your dealer survey, let them know how they dropped the ball, or how well they treated you! 
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04-28-2009, 11:24 PM
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#2 |
   Drives: 2010 Camaro SS Join Date: Oct 2008
Location: Smithfield,NC
Posts: 1,203
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That's right.........
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04-29-2009, 12:07 AM
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#3 |
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Camaro SL,UTs
Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006
Location: South Jordan, UT
Posts: 7,358
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Pure Genius....
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04-29-2009, 01:07 AM
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#4 |
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Banned
Drives: 2003 Cobra Convertible Join Date: Feb 2009
Location: CA
Posts: 2,925
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That's not genius. That's what you were supposed to go. Just don't let them know you may give them a bad survey. At the dealership I worked at, when we felt a customer may give a bad survey, we would simply change the customer phone number. No call, no survey.
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04-29-2009, 08:29 AM
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#5 |
Drives: 2016 Camaro Join Date: Nov 2008
Location: Iowa
Posts: 502
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I just bought a Corvette last year and GM sent the survey in the mail, No phone call.
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04-29-2009, 08:48 AM
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#6 | |
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Taking it 1 day at a time
Drives: 2010 Chevy Camaro 2SS/RS Auto Join Date: Apr 2009
Location: San Antonio, TX
Posts: 751
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Quote:
Since then, I'm a little hesitant to do surveys. They are NEVER confidential.
__________________
Order#: NJWGTF
 1100, Preliminary order accepted 04/27/2009 6000, Delivered to the customer 07/23/2009 - 3 Months (worth the wait!!) |
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04-29-2009, 08:51 AM
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#7 | |
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Go Blue!!!!!
Drives: 2012 Cruze LT Join Date: Mar 2009
Location: Indiana
Posts: 23,290
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Quote:
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04-29-2009, 08:55 AM
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#8 |
     
Drives: 2SS/RS - Black - GFX Join Date: Nov 2008
Location: B'ham, Alabama
Posts: 2,458
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+1
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04-29-2009, 09:50 AM
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#9 |
Drives: 2004 GMC Sierra SLT 4x4 Join Date: Feb 2008
Location: Southern NJ
Posts: 1,049
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These do get back to the dealer. I bought a 2002 sierra new and the bed kind of squeaked when the body flexed. Well I put that on the survey and one day I am in the dealership and the owner goes let me take a look at that body squeak,
__________________
On the 8th day God created the Camaro and all is good.
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04-29-2009, 09:54 AM
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#10 |
Drives: 2010 Camaro SS/RS 92 300zx 2001 Ram Join Date: Feb 2009
Location: Staten Island, NYC
Posts: 1,388
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who cares...if they f*cked you wouldnt you want them to know you f*cked them back? eye for an eye b*tches!
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04-29-2009, 11:48 AM
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#11 | |
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Banned
Drives: 2003 Cobra Convertible Join Date: Feb 2009
Location: CA
Posts: 2,925
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Quote:
Some customers are never happy no matter what. Some customers get upset over things out of the dealerships control, but have no qualms about ****ing over the dealership about it. That's the way it is. If you worked in the industry, you would know. |
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04-29-2009, 11:53 AM
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#12 | |
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OH CANADA!
Drives: 2011 RAM 1500 LARAMIE Join Date: Mar 2009
Location: Edmonton, AB, CAN
Posts: 3,930
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Quote:
__________________
 Had to trade in the Camaro for a truck :(, but hopefully I can join the Camaro family again one day  |
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04-29-2009, 11:55 AM
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#13 |
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Mr. Chevrolet
Drives: 2007 Tahoe Z71, 2009 Silverado Join Date: Nov 2008
Location: Tacoma, Wa
Posts: 342
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Its ok to give your dealer a "completley satisfied" survey as well.
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04-29-2009, 11:58 AM
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#14 |
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Weekend Rockstar
Drives: Depends on the day... Join Date: Mar 2008
Location: West Palm Beach
Posts: 1,444
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Or at least questions about your salesperson (especially #14). We get paid $50 for a good one, but they take $75 from us for everyone that is not "completely satisfied".
__________________
Shortcuts can slow you down...
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