07-20-2023, 07:34 PM | #1 |
Drives: 2023 2SS Red Hot Convertible Join Date: Jan 2023
Location: SF Bay Area
Posts: 35
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What to do if there is paint/body damage when accepting new car
Hey all, I'm new to this. I went through the acceptance checklist post which is nice and comprehensive but I have no idea what to do with it.
What is the procedure if I see some paint/body/wheel/convertible top damage on the car when accepting. These could be from the manufacturer, during transportation or while it was in dealership. Should I not accept the car? Should we document these things with the dealer and get them fixed? Are these covered by the warranty? |
07-20-2023, 08:15 PM | #2 |
Drives: 2023 Camaro 2SS/2020 RAM 1500 Rebel Join Date: Jun 2023
Location: Denver, CO
Posts: 65
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It would depend on the extent of the damage, and your comfort level of accepting/buying a new vehicle that has needed work done on it. I would make sure it is fixed satisfactorily before going through with the purchase so you can ensure the issue is resolved to a level you are comfortable with. Depending on the extent/type of damage, you may also want to negotiate a lower price (especially if it is serious enough to impact value - for example, was it a part that was easily replaced and has no long term impact - or did damage to a door need to be repaired and repainted?) or see if you can negotiate some add-ons/accessories to compensate for your time and inconvenience. Some damage can happen during transport, and generally if it is below a certain percentage value of the car, it will be repaired before the vehicle is made available for delivery. If it is more serious/higher percentage, the dealership is supposed to make you aware of the repairs prior to purchase.
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07-20-2023, 09:21 PM | #3 | |
Drives: 6th Gen LT1 Join Date: Jun 2023
Location: Southeast
Posts: 245
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Quote:
Dealers are useless, just get the car and run away. I anything major happens, get GM corporate involved, they need to fix it but they might break more stuff meanwhile. You can always refuseto buy it if it needs body work or paint. Or get a big big discount. |
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07-21-2023, 06:38 AM | #4 |
Drives: 23 ZL1 A10 Rapid Blue Join Date: Aug 2020
Location: MO
Posts: 1,993
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Something little I wouldn't derail the deal about and I wouldn't try to get a paint repair or similar for something minor at a dealer, but I would want let's say you need to take $50 off the cost and have it documented that there was X and Y wrong with it.
It should be "perfect" at delivery. |
07-21-2023, 06:39 AM | #5 |
Drives: 2024 2SS vert w/M6 & Dual Mode. Red Join Date: May 2023
Location: NJ
Posts: 165
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I'd be concerned that it'd appear someday on a Carfax report which, down the road, has the potential to bite you in the ass (-$$$$ ) should you decide to trade-in or sell to a buyer who has done his due diligence.
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07-21-2023, 07:58 AM | #6 |
Drives: 2022 Camaro 1SS 1LE Join Date: Aug 2022
Location: SE Michigan
Posts: 29
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My wife noticed a paint drip on our new 1999 Buick Regal GS years ago. Dealer said their body shop would fix it for us. We took delivery and then we’re given a rental crappy small car while the fix was done. A few weeks after we picked up the Regal we get a bill from the car rental company.
Apparently the dealership was sold and they didn’t pay their bills. We had quite the run around trying to get reimbursed. Morale of the story, don’t sign anything or take delivery until the car meets your satisfaction. |
07-22-2023, 03:16 PM | #7 |
Drives: 2023 2SS Red Hot Convertible Join Date: Jan 2023
Location: SF Bay Area
Posts: 35
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Thanks everyone!
I didn't find anything wrong on my car. Only when I got home I noticed that on side of the convertible top "door" the panel is not exactly aligned. But I don't think it's a big deal. Is there a list somewhere of what's supposed to be "in the box" with the car? The dealer told me they can't find the floor mats . But then after I asked them to look for front licence plate braket (which I first refused by then asked to have it just in case) they actually found these things: - front floor mats - documents: manual, welcome guide, sisirus xml spam - front licence plate braket - tow hook - small gas funnel I also found rubber cup holder liners inside the center console. Was there anything else supposed to be with the car? |
07-22-2023, 04:15 PM | #8 | |
Drives: 2018 Camaro 2SS A8 Join Date: Jul 2017
Location: East Tennessee
Posts: 11,627
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Quote:
__________________
2018 Camaro 2SS — G7E MX0 NPP F55 IO6
735 rwhp | 665 rwtq Magnuson TVS 2300 80mm pulley | Kooks 1 7/8" LT headers | JRE smooth idle terminator cam | LT4 FS & injectors | TSP forged pistons & rods JMS PowerMAX | DSX flex fuel kit | Roto-Fab CAI | Soler 95mm LT5 TB | 1LE wheels | 1LE brakes | BMR rear cradle lockout | JRE custom tune 1100 - 1/30/18 | 2000 - 1/31/18 3000 - 2/06/18 TPW 2/26/18 3400 - 2/19/18 | 3800 - 2/26/18 4300 - 2/27/18 | 4B00 - 3/01/18 4200 - 3/05/18 | 4800 - 3/14/18 5000 - 3/16/18 | 6000 - 3/19/18 |
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