New owners: check your warranty start date - Page 2

Glen e · 03-14-2016, 01:49 PM

No, my vette

MyneS · 03-14-2016, 08:59 PM

Thanks for the heads up!

samsumon · 03-15-2016, 08:51 AM

Quote:

Originally Posted by 20171LE

It's not just the young and naive that they try to play. Same thing happened to me.
I made it very clear over the 3 months since my GM Retail Sold Order was placed that my family and I are seasoned automobile industry people. Frankly, my automobile industry background is why I felt obligated to give them the business in the first place. They were the only dealer with a SS in stock in November, and they allowed me a test drive. If it was our dealership, I would have been annoyed if a buyer put miles on our car, and then bought from someone else.

Regardless, they tried to bump me 2% as I was taking delivery of the car because my GM Conquest rebate was to expire on that date if I didn't sign the paperwork.

When I laughed and offered to come up a few hundred dollars to show flexibility and because I was actually impressed with the size of their brass balls for even trying, they stood up and literally walked away from the table and said "the deal is dead, we are closed for the day, go buy from someone else".

I'm still kind of impressed with their brass balls, but I refuse to play the role of a female dog.
All I will say at this time regarding the outcome is that I love my 2016 SS in my avatar.

I'm sorry... But what the actual ****????? They did THAT?!

What happened next?!

STEVE41 · 03-17-2016, 10:52 AM

so my shady dealership fudge the date on my warranty date. they had the balls to start my warranty when they didn't even have the car on their lot. i have contact them and they won't change it. should I complaining to GM?

Glen e · 03-17-2016, 10:54 AM

Yes....

STEVE41 · 03-23-2016, 03:14 PM

so let me see if anyone knows with 100% certainty about the start date of warranty. so far i had complained to the chevy customer service, they won't get involved. the dealer is telling me the date that i signed contract is when the warranty started even if i have to waited 8 weeks for my car to show up? does this sound right?

andrec10 · 03-23-2016, 03:34 PM

Quote:

Originally Posted by 20171LE

It's not just the young and naive that they try to play. Same thing happened to me.
I made it very clear over the 3 months since my GM Retail Sold Order was placed that my family and I are seasoned automobile industry people. Frankly, my automobile industry background is why I felt obligated to give them the business in the first place. They were the only dealer with a SS in stock in November, and they allowed me a test drive. If it was our dealership, I would have been annoyed if a buyer put miles on our car, and then bought from someone else.

Regardless, they tried to bump me 2% as I was taking delivery of the car because my GM Conquest rebate was to expire on that date if I didn't sign the paperwork.

When I laughed and offered to come up a few hundred dollars to show flexibility and because I was actually impressed with the size of their brass balls for even trying, they stood up and literally walked away from the table and said "the deal is dead, we are closed for the day, go buy from someone else".

I'm still kind of impressed with their brass balls, but I refuse to play the role of a female dog.
All I will say at this time regarding the outcome is that I love my 2016 SS in my avatar.

WOW, just WOW! I would report them to GM!

Whis · 03-23-2016, 03:52 PM

Quote:

Originally Posted by Glen e

Yes....

How?

Glen e · 03-23-2016, 04:17 PM

If customer service is turning a blind eye to this, I have no idea how you go about complaining to GM my "yes" comment was before he commented that he tried Chevy customer service. It's definitely a violation.

If they register the car a day or two early I don't see that as being a problem, but sometimes when They have a car on the lot for months at a time , they'll go ahead and punch it, then you're really out of warranty for months.

There are currently lawsuits going on this in the industry. Sometimes the mfr wants you to do it:

http://www.autonews.com/article/2016...ing-u.s.-sales

And sometimes some mfrs do not "roll them back".....

samsumon · 03-24-2016, 05:31 AM

My warranty says it was activated 3/7/2016

I took delivery 3/23

Should I ask my dealer about this, or is just not worth the fuss??? 3/7 is the week my car was technically produced. Not sure if 14 days is a big deal.

Thanks!

Glen e · 03-24-2016, 09:11 AM

14 days is not big deal but it was retailed "early" if you are not driving it...but its worth asking about it...

Emoto · 04-26-2016, 01:20 PM

Looks like mine is way off. Months. I am supposed to pick up the car later today.

Just texted the salesman about the discrepancy.

crabman · 04-26-2016, 01:39 PM

Huh, I knew they would do this for a few days but not weeks or months. Learn something new every day... O_o

Emoto · 04-26-2016, 01:51 PM

Quote:

Originally Posted by crabman

Huh, I knew they would do this for a few days but not weeks or months. Learn something new every day... O_o

Try 4.5 months. I may refuse the vehicle.

03-14-2016, 01:49 PM	#15
Glen e Retired from Car mfrs.... Drives: 2LT RS/HR-V Join Date: May 2013 Location: /Fort Lauderdale Posts: 10,048	No, my vette __________________ Glen CLICK HERE for detailing a new car: detailing for non detailers CLICK HERE for how to rinseless CLICK HERE for EASY wheel sealant

03-14-2016, 08:59 PM	#16
MyneS STORM Drives: 2021 Satin Steel Metallic 2SS Join Date: Jan 2016 Location: DFW Posts: 387	Thanks for the heads up! __________________ IG: nacol2012 Check out: The creation of STORM American Authority Front Bumper, ACS Rockers, GM Dark taillights, ZL1 Carbon Fiber interior dash, Engine Bay “red hot” Dress Up, 6LE Skorpion hood, Borla ATAK w Xpipes (TRADED)

03-17-2016, 10:52 AM	#18
STEVE41 Drives: 2016 SS Join Date: Jan 2016 Location: PHOENIX Posts: 156	shady dealership so my shady dealership fudge the date on my warranty date. they had the balls to start my warranty when they didn't even have the car on their lot. i have contact them and they won't change it. should I complaining to GM?

03-17-2016, 10:54 AM	#19
Glen e Retired from Car mfrs.... Drives: 2LT RS/HR-V Join Date: May 2013 Location: /Fort Lauderdale Posts: 10,048	Yes.... __________________ Glen CLICK HERE for detailing a new car: detailing for non detailers CLICK HERE for how to rinseless CLICK HERE for EASY wheel sealant

03-23-2016, 04:17 PM	#23
Glen e Retired from Car mfrs.... Drives: 2LT RS/HR-V Join Date: May 2013 Location: /Fort Lauderdale Posts: 10,048	If customer service is turning a blind eye to this, I have no idea how you go about complaining to GM my "yes" comment was before he commented that he tried Chevy customer service. It's definitely a violation. If they register the car a day or two early I don't see that as being a problem, but sometimes when They have a car on the lot for months at a time , they'll go ahead and punch it, then you're really out of warranty for months. There are currently lawsuits going on this in the industry. Sometimes the mfr wants you to do it: http://www.autonews.com/article/2016...ing-u.s.-sales And sometimes some mfrs do not "roll them back"..... __________________ Glen CLICK HERE for detailing a new car: detailing for non detailers CLICK HERE for how to rinseless CLICK HERE for EASY wheel sealant Last edited by Glen e; 03-23-2016 at 04:32 PM.

03-23-2016, 03:14 PM	#20
STEVE41 Drives: 2016 SS Join Date: Jan 2016 Location: PHOENIX Posts: 156	so let me see if anyone knows with 100% certainty about the start date of warranty. so far i had complained to the chevy customer service, they won't get involved. the dealer is telling me the date that i signed contract is when the warranty started even if i have to waited 8 weeks for my car to show up? does this sound right?

03-24-2016, 05:31 AM	#24
samsumon Drives: 4 wheels Join Date: Dec 2009 Location: Earth Posts: 1,351	My warranty says it was activated 3/7/2016 I took delivery 3/23 Should I ask my dealer about this, or is just not worth the fuss??? 3/7 is the week my car was technically produced. Not sure if 14 days is a big deal. Thanks!

03-24-2016, 09:11 AM	#25
Glen e Retired from Car mfrs.... Drives: 2LT RS/HR-V Join Date: May 2013 Location: /Fort Lauderdale Posts: 10,048	14 days is not big deal but it was retailed "early" if you are not driving it...but its worth asking about it... __________________ Glen CLICK HERE for detailing a new car: detailing for non detailers CLICK HERE for how to rinseless CLICK HERE for EASY wheel sealant Last edited by Glen e; 04-26-2016 at 01:31 PM.

04-26-2016, 01:20 PM	#26
Emoto Sure, why not? Drives: 2016 Camaro 2SS, Jeep JKU Rubicon Join Date: Mar 2015 Location: SE Mass Posts: 1,538	Looks like mine is way off. Months. I am supposed to pick up the car later today. Just texted the salesman about the discrepancy.

04-26-2016, 01:39 PM	#27
crabman Drives: Sniffin the tree. Join Date: Apr 2016 Location: Old age. Posts: 225	Huh, I knew they would do this for a few days but not weeks or months. Learn something new every day... O_o

User Name		Remember Me?
Password