2019 Blu tooth mic problems

Shockme66 · 02-11-2019, 09:30 AM

I have a new 2019 2SS and people say i sound like i'm in a tin can when on the blutooth wireless with my iphone.

I saw people had issues on the 2016/17 and said they needed to put some type of foam in the a pillar, but I would think GM would have fixed this by now...

Jusst wanted to know if anyone with a 2018/19 had issues or had a fix.

Thanks.

geaux_tigerss · 02-11-2019, 01:35 PM

Never had any complaints with Bluetooth in mine. You already try to unpair and repair?

Shockme66 · 02-11-2019, 02:09 PM

Yes; tried that, but I think I'll try again and see. Thanks

SSport16 · 02-12-2019, 09:11 AM

Mine had issues a long time ago, I brought into the dealer, they supposedly took the pillar apart and put back together, not sure if they removed anything, but since then it works perfect. I used to have to shout for someone to hear me, now I hear the person on the other end and they hear me fine.

Val Walkinshaw · 03-20-2019, 09:55 AM

Same issue with my 18. Pair and unpair with every start. People say I break up/tin can/can't hear me. Doesn't matter my physical location, Same with other peoples phones. She's been in storage all winter and I'm not looking forward to a dealer having it for a week or more to tell me "IDK." So let me know how it works out for you please.

I took a screenshot in December from this forum. We aren't the only ones experiencing this issue. Maybe this number will help you

rickybobby · 04-15-2019, 03:12 PM

I have this problem too in my 18. The dealer is replacing the mic but from what I've read here that won't help.
Shockme66, since you've posted this in February has your dealer been able to fix yours?

BLUE6.2 · 04-16-2019, 11:03 AM

Okay so not sure if this is your problem, but my buddy at a collision center said to tell my dealer that my microphone line is reading as “unplugged” or something like that. Seems to me like it was never properly done in the first place. I’ll have the dealer take a look as this has been a problem since I’ve gotten the car but I’ve always just ignored it, and was only informed recently by an outside party BESIDES Chevy.

rickybobby · 04-18-2019, 09:45 PM

Update. Boardwalk Chevy in Redwood City California changed the mic and it didn’t fix the problem. Since I didn’t buy the car from them they wouldn’t do anything else. They agreed that it wasn’t fixed but told me to go back to the dealer I purchased the car from which is 2.5hrs away.
I’m blown away by the lack of customer service at this dealership.
It sure sounds like there is a leak in a seal on the pillar where the mic resides. It’s fine at a standstill but once moving it sounds like a wind tunnel on the other end.

nicktechla · 04-22-2019, 11:30 AM

Mine sucks..

BuckNwild · 09-20-2020, 12:51 PM

Finally got my 2019 RS to the dealer for the same issue. They found that air was coming in through the sunroof drain which was interfering with the audio pickup on the mic. They called GM tech services to see if they offered a fix and they didn’t. The dealer was able to insulate around the mic and made it 150% better.

Flyhalf · 03-11-2021, 12:49 PM

Where is the microphone located? I have the same issue in my zle

arpad_m · 03-11-2021, 05:31 PM

Quote:

Originally Posted by Flyhalf

Where is the microphone located? I have the same issue in my zle

Driver side A pillar interior cover panel (aka "windshield garnish molding"), see exact location and orientation below.

02-11-2019, 09:30 AM	#1
Shockme66 Drives: 2019 Camaro 2SS Join Date: Feb 2019 Location: Easton PA Posts: 9	2019 Blu tooth mic problems I have a new 2019 2SS and people say i sound like i'm in a tin can when on the blutooth wireless with my iphone. I saw people had issues on the 2016/17 and said they needed to put some type of foam in the a pillar, but I would think GM would have fixed this by now... Jusst wanted to know if anyone with a 2018/19 had issues or had a fix. Thanks.

02-11-2019, 01:35 PM	#2
geaux_tigerss Drives: 2019 GMC Sierra 1500 AT4 Join Date: Nov 2011 Location: Orange, TX Posts: 740	Never had any complaints with Bluetooth in mine. You already try to unpair and repair? __________________ 2019 GMC Sierra 1500 AT4 Summit White 6" Lift, 37x13.50R24's

02-12-2019, 09:11 AM	#4
SSport16 Drives: 2016 Garnet Red Camaro 2SS Join Date: Jul 2015 Location: North Carolina Posts: 5,435	Mine had issues a long time ago, I brought into the dealer, they supposedly took the pillar apart and put back together, not sure if they removed anything, but since then it works perfect. I used to have to shout for someone to hear me, now I hear the person on the other end and they hear me fine. __________________ 2SS Camaro, Garnet Red, Adrenaline Red, NPP, MRC, A8, 5 Split Spoke Bright Silver Wheels (56W) 1100 Status - 7/24/15 (Ordered) 3800 Status - 10/13/15 (Built) 6000 Status - 12/22/15 (Delivered)

03-20-2019, 09:55 AM	#5
Val Walkinshaw L8ap3x Drives: 2018 2SS 1LE Join Date: Jun 2018 Location: SE MI/ NW OH Posts: 426 View My Garage	Bluetooth Same issue with my 18. Pair and unpair with every start. People say I break up/tin can/can't hear me. Doesn't matter my physical location, Same with other peoples phones. She's been in storage all winter and I'm not looking forward to a dealer having it for a week or more to tell me "IDK." So let me know how it works out for you please. I took a screenshot in December from this forum. We aren't the only ones experiencing this issue. Maybe this number will help you Attached Images __________________ "Manuals win hearts. Automatics win races." 2018 2SS 1LE HBM 6M

04-16-2019, 11:03 AM	#7
BLUE6.2 Drives: 2016 Hyper Blue Camaro 2SS Join Date: Aug 2016 Location: Texas - Houston- Waco Posts: 21	Okay so not sure if this is your problem, but my buddy at a collision center said to tell my dealer that my microphone line is reading as “unplugged” or something like that. Seems to me like it was never properly done in the first place. I’ll have the dealer take a look as this has been a problem since I’ve gotten the car but I’ve always just ignored it, and was only informed recently by an outside party BESIDES Chevy. __________________ 2016 Camaro 2SS in Hyper Blue Metallic.

02-11-2019, 02:09 PM	#3
Shockme66 Drives: 2019 Camaro 2SS Join Date: Feb 2019 Location: Easton PA Posts: 9	Yes; tried that, but I think I'll try again and see. Thanks

04-15-2019, 03:12 PM	#6
rickybobby Drives: BMW M3, ZL1 1LE Join Date: Mar 2019 Location: California Posts: 103	I have this problem too in my 18. The dealer is replacing the mic but from what I've read here that won't help. Shockme66, since you've posted this in February has your dealer been able to fix yours?

04-18-2019, 09:45 PM	#8
rickybobby Drives: BMW M3, ZL1 1LE Join Date: Mar 2019 Location: California Posts: 103	Update. Boardwalk Chevy in Redwood City California changed the mic and it didn’t fix the problem. Since I didn’t buy the car from them they wouldn’t do anything else. They agreed that it wasn’t fixed but told me to go back to the dealer I purchased the car from which is 2.5hrs away. I’m blown away by the lack of customer service at this dealership. It sure sounds like there is a leak in a seal on the pillar where the mic resides. It’s fine at a standstill but once moving it sounds like a wind tunnel on the other end.

04-22-2019, 11:30 AM	#9
nicktechla Drives: 2012 Porsche 911 Turbo S Join Date: Jan 2017 Location: Los Angeles, CA Posts: 1,776	Mine sucks.. __________________ IG: 2fast2nick -- Current -- 2012 Porsche Turbo S - PDK - Basalt Black Metallic -- Past -- 2017 Camaro ZL1 Coupe - Red Hot - A10, PDR - HRE P101 2015 Mustang GT PP - Whipple Supercharger

09-20-2020, 12:51 PM	#10
BuckNwild Drives: 2019 Chevrolet Camaro Join Date: Sep 2020 Location: Massachusetts Posts: 1	Same issue but resolved Finally got my 2019 RS to the dealer for the same issue. They found that air was coming in through the sunroof drain which was interfering with the audio pickup on the mic. They called GM tech services to see if they offered a fix and they didn’t. The dealer was able to insulate around the mic and made it 150% better.

03-11-2021, 12:49 PM	#11
Flyhalf Drives: Mustang 18 Join Date: Jul 2019 Location: CA Posts: 25	Where is the microphone located? I have the same issue in my zle

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