03-30-2021, 09:33 PM | #1 |
Drives: 66 Chevelle SS Join Date: Mar 2013
Location: SoCal
Posts: 1,347
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It is Normal
So we dropped my Grandson's Camaro off at the dealer last thursday because the 1400 mile 2019 transmission slips and shudders when cold. They finally call today and say it's normal for an auto trans to slip. I am stunned that GM pulls this after their bankruptcy history. They offer no fluid change, no anything.
Flecked up company pissing off customers without any conscience. Maybe they don't want to sell any more cars.
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66 Chevelle SS 396
91 octane Driver n/a 6.44@105.78 1/8th mile |
03-30-2021, 10:03 PM | #2 |
Drives: 2016 2SS Convertible Join Date: May 2012
Location: St. Louis, MO
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I would try another dealer. The transmission shudder TSB says the dealer should flush the transmission fluid without further diagnostics.
https://static.nhtsa.gov/odi/tsbs/20...63890-9999.pdf |
03-30-2021, 10:36 PM | #3 | |
Drives: 2016 2SS Convertible Join Date: Dec 2019
Location: SE Michigan
Posts: 576
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Quote:
Indeed. The breakpoint for Camaros is Feb 1, 2019. Get the build sheet, if the car was built prior to that it’s eligible for the TSB flush, and per the TSB no verification required. Take both documents to the dealer and insist it be done. If they refuse, find another dealer. Build sheet available by emailing socialmedia@gm.com with the VIN. You’ll get it within a day or two. It still amazes me that dealers refuse to do this. It’s revenue in their pocket as it gets billed to GM.
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2016 2SS Convertible
Hyper Blue/Ash Gray A8 Magnetic Ride Control Dual Mode Exhaust 2019+ version Split Spoke Silver Wheels Navigation Silver Rally Stripes |
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03-30-2021, 10:51 PM | #4 | |
Dumb Ass Deluxe
Drives: A Tricked Out Mountain Bike Join Date: Jun 2019
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Quote:
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03-30-2021, 11:22 PM | #5 |
Drives: 66 Chevelle SS Join Date: Mar 2013
Location: SoCal
Posts: 1,347
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It was and we took delivery the end of June 2019. The car only has 1400 miles on it since. I don't think the trans was filled with the Mobil 1 synthetic as described in the July TSB.
WTF is wrong with gm? This is exactly why they get trashed and lose customers. Apparently Barra doesn't give a damn about future buyers.
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66 Chevelle SS 396
91 octane Driver n/a 6.44@105.78 1/8th mile |
03-31-2021, 06:58 AM | #6 |
Drives: 2017 Camaro ZL1 Coupe Join Date: May 2016
Location: Georgia
Posts: 5,813
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Nope she doesn’t give a rats ass about the customers because the future is EV vehicles and that seems to be GM and other automakers focus now! Good luck with the Camaro.
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03-31-2021, 07:01 AM | #7 | |
Drives: 2016 2SS Convertible Join Date: Dec 2019
Location: SE Michigan
Posts: 576
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Quote:
Personally, I’d take it to another dealer at this point.
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2016 2SS Convertible
Hyper Blue/Ash Gray A8 Magnetic Ride Control Dual Mode Exhaust 2019+ version Split Spoke Silver Wheels Navigation Silver Rally Stripes |
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03-31-2021, 07:03 AM | #8 |
Drives: 2021 2SS Join Date: Jul 2020
Location: Cleveland
Posts: 299
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Your experience isn't a "GM" problem, it's a dealer problem. Doesn't matter what brand of vehicle you buy, if your dealer sucks...
Email/contact GM directly and tell them about your experience. Go to another dealer (a better one) and let them do the work. |
03-31-2021, 07:07 AM | #9 | |
Dumb Ass Deluxe
Drives: A Tricked Out Mountain Bike Join Date: Jun 2019
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It could be GM. It could be the dealer. Like others have said, try another one and see what they say.
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03-31-2021, 07:11 AM | #10 | |
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BK |
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03-31-2021, 07:32 AM | #11 | |
Drives: 2017 Camaro 1SS M6 Join Date: Apr 2015
Location: Indy
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Quote:
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03-31-2021, 07:42 AM | #12 |
Drives: 2016 2SS Convertible Join Date: Dec 2019
Location: SE Michigan
Posts: 576
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How do you know the TSB doesn't apply? The BUILD DATE is the cutoff, not the delivery date. It's not outside the realm of possibility it was built before Feb 1. Could have sat 1-2 months in transit, then sat on the dealer's lot for months.
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2016 2SS Convertible
Hyper Blue/Ash Gray A8 Magnetic Ride Control Dual Mode Exhaust 2019+ version Split Spoke Silver Wheels Navigation Silver Rally Stripes |
03-31-2021, 07:48 AM | #13 |
Drives: 66 Chevelle SS Join Date: Mar 2013
Location: SoCal
Posts: 1,347
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We ordered the car which was some time in late march.
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66 Chevelle SS 396
91 octane Driver n/a 6.44@105.78 1/8th mile |
03-31-2021, 07:59 AM | #14 |
Drives: 2016 2SS Convertible Join Date: Dec 2019
Location: SE Michigan
Posts: 576
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Well, now you do have a problem. You could still argue your case to GM, but if it's got the true shudder issue you might want to consider just paying for the flush and haggling with GM over reimbursement. It's about $450. The longer you let it go, the worse the damage will be. Of course if you just let it destroy itself, then they'll have to cover a more expensive repair under the PTW!
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Hyper Blue/Ash Gray A8 Magnetic Ride Control Dual Mode Exhaust 2019+ version Split Spoke Silver Wheels Navigation Silver Rally Stripes |
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