09-28-2020, 03:34 PM | #15 |
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Suggestion: call them and ask them to locate one while your on the phone. They did this for me and they found an item on a dealer shelf as I waited on the phone. They may or may not be able to do it but you can at least speak to a person that is not outsourced to India for customer service. I’ve. Had hit or miss for Z28 stuff from summit. But they’ve always made it right.
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09-28-2020, 03:52 PM | #16 | |
Drives: Race Car Join Date: Sep 2009
Location: Seffner, FL
Posts: 6,226
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09-28-2020, 04:52 PM | #17 |
That's ridiculous. I had the same problem with a camshaft.
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2010 2SS living in Los Angeles
replaced engine @ 93,000 miles w/ crate engine, camshaft by Comp Cams installed by me, replaced valve train parts, 1.4" BMR lowering springs ZL1 factory rims misc: drilled and slotted rotors, fresh air brake cooling system, new speakers, installed reverse camera, muffler delete |
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09-28-2020, 04:57 PM | #18 |
Drives: 2010 CGM 2SS/RS LS3 Swapped A6 Join Date: Sep 2016
Location: Spring Hill, FL
Posts: 4,570
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I've had decent luck with Summit and Jegs. I've been ordering from Summit since the early 1990s when you had to order by phone out of a catalog. There are a ton of places that are posting warnings about shipping delays and parts availability due to COVID so maybe that has something to do with it? Sucks to hear this though, as Summit is one of those sites that you expect to do it right every time. It's not like they are new to the game.
I did have a new door wiring harness cancelled on me by GM Parts Direct back in May after waiting 2 weeks for it, which sucked. They claimed it has been discontinued by GM but every one of those GM Parts sites still has it listed for sale.
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2010 CGM Camaro 2SS LS3 Swapped A6 - GPI LS3 SS1 .647/.638, (224/237, 112 +4, 7º overlap) on CamMotion 8620 core, BTR Platinum .660" Dual Spring kit w/titanium retainers, CHE bronze trunnion upgrade, stock heads milled @ .015, Melling HV 10296 oil pump, TSP 1-7/8" long tube headers (W/Catless Off-road Pipes), Corsa Xtreme 3" Catback, GPI Ported/Rod Mod Intake, Stage 2 Ported Throttle Body, Vararam OTR CAI, Mike Norris Gen 2 catch can + GM 1LE clean side separator, 160º thermostat - Megan Racing adjustable coilovers (lowered 1.75"), MRR M017 10/11" wheels-Tuned by Ryan @ GPI
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09-28-2020, 07:03 PM | #19 |
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The other sites said they had "IN STOCK" I guess we'll see, but as far as Summit loosing money and going out of their way to source a part, why do it when you can just ask/tell your customer to cancel and lose nothing? They may be willing to lose if you received an item and it came in broke and they had to make it right. I don't expect them to buy for me at a loss, just dont expect me to wait 3 months for a part and wait 6 weeks to tell me they cant source it.
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09-28-2020, 07:07 PM | #20 | |
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09-28-2020, 08:07 PM | #21 |
Banned
Drives: none Join Date: Jun 2019
Location: Schlitz
Posts: 0
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Yeah I called them a few days ago asking about a Nick Williams 102 TB that I would like a part for....TPS... they gave me the numbers for a AC Delco TPS ... if the pics provided are of the actual TPS then no go! I took it off and cleaned everything and it now works but.......
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09-28-2020, 08:12 PM | #22 |
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I'm OK with a company telling me it will be 10 weeks to get a part because I can make the decision on the spot to go somewhere else. I just dont like being told it will be 4 weeks, then at 6 weeks getting an email saying they will cancel unless I contact them to continue the order for another 4 weeks. That's not even a guarantee. I suppose it's just the way it goes. I'll buy from them again. I just won't buy anything on back order. Oh. Summit Sucks is my opinion.....just sayin'
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09-28-2020, 08:19 PM | #23 | |
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Thank you
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09-28-2020, 08:27 PM | #24 |
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Only have had great deliver so far
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09-28-2020, 08:29 PM | #25 |
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my crap luck i suppose. I'll give them another chance with stocked items after I call in to place the order and confirm stock!
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09-28-2020, 09:25 PM | #26 |
Drives: 2016 2SS A8 Convertible Join Date: Aug 2010
Location: Nashville, TN.
Posts: 194
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It's a covid-19 problem. Supply chains around the world are disrupted right now.
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10-01-2020, 07:21 PM | #27 | |
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10-02-2020, 10:45 AM | #28 |
Drives: 2016 1ss camaro Join Date: Feb 2016
Location: 909
Posts: 9,812
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i work in the auto parts industry and since the pandemic started in march everybody has been slammed including us. Summit Jegs cj pony parts etc have all been super backed up werent currently at 10+ week lead time for all new orders/parts
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16 1SS NIGHTFALL GRAY METALLIC WITH NPP #BECAUSERACECAR #SAVETHEMANUALS
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