04-11-2022, 07:28 PM | #1 |
Drives: 2018 Camaro SS 1LE Join Date: Oct 2019
Location: New Jersey
Posts: 255
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Broke a wheel stud/dealers are insane
So yesterday I broke a rear wheel stud. Oh well. Ive always wanted to learn how to replace them myself but since this years first autox event is coming up I didnt want to feel rushed or end up getting stuck. So I took it to the dealer, its one wheel stud, how bad could it be (how naive). When i dropped it off they said it would probably be like $109 plus the part, kinda steep in my mind but it is what it is. I go home and get a call and they say its actually going to be $335 before tax. Nice. Said it was going to take an hour and a half and charged me $210 an hour for labor. Wouldnt have brought it there if I knew that. I pick the car up and drive home. Where I noticed my left outer exhaust tip was facing the ground. For $210 an hour they couldnt even tighten my exhaust back up properly. Cant believe they are charging that much for labor. I just cant justify going back unless I absolutely need to.
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04-11-2022, 08:23 PM | #2 |
Drives: 2017 ZL1 Join Date: Jan 2017
Location: NJ
Posts: 905
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Where in Jersey?
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2017 Camaro ZL1 Coupe M6 (847whp Dynojet on 93)
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04-11-2022, 08:48 PM | #3 |
Scenic City Camaro
Drives: 2022 Camaro ZL-1 /1974 Firebird 400 Join Date: Jan 2014
Location: Chattanooga TN
Posts: 578
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Why go a dealer? No regular shops around?
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2022 Camaro ZL-1, grey
1974 Firebird Formula 400, white https://www.facebook.com/groups/Camaro/ https://www.facebook.com/CRFinTN/?modal=admin_todo_tour |
04-11-2022, 09:05 PM | #4 |
Drives: 2004 BMW 330CI, 2022 1SS 1LE Join Date: Dec 2021
Location: NC
Posts: 743
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Dealers are so stupid I hate them. I have a 2004 BMW that has an airbag light on (it turns on if you ever disconnect the seats). I went into BMW to see if they would reset it for me, they wanted to charge me 1 hour of labor to reset the airbag light, which should take no more than 4 minutes if you include the time to drive the car in and out of the service center.
Instead of just doing it and charging me like $30 they basically decide to just annoy me and I will never go back to that place again. I can reset it myself but you have to dl some software and it can only be installed on a windows 98 machine or something. Great way to lose customers. I don't mind paying, but I'm not paying for 1 hour of labor for 5 minutes of work. |
04-11-2022, 09:12 PM | #5 |
Drives: 2018 Camaro SS 1LE Join Date: Oct 2019
Location: New Jersey
Posts: 255
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It was Elkins Chevrolet.
Theres one shop but hes always pretty busy and I honestly didnt think they were going to hit me with that much. Next time he will get a call first I feel your pain Christian. Ive learned my lesson too. |
04-11-2022, 09:46 PM | #6 |
Drives: 2017 2SS Arctic blue fully loaded Join Date: Mar 2021
Location: SWEDEN
Posts: 880
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500 usd an hour here in Sweden plus 25% taxes
U can feel your money being drained from u when u use them
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04-12-2022, 07:01 AM | #7 |
Drives: 2020 Camaro SS 1LE Join Date: Aug 2020
Location: Florida
Posts: 107
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I'm a tech @ an Infiniti dealer and I sure as hell don't make $210 and hour. Why is it you think they should do anything for you for free? Go buy some tools and a jack and do it yourself.
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04-12-2022, 07:46 AM | #8 |
Drives: 2018 Camaro SS 1LE Join Date: Oct 2019
Location: New Jersey
Posts: 255
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Hm, I sure as hell don't remember saying I wanted them to do it for free.
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04-12-2022, 08:24 AM | #9 |
Drives: 2020 Camaro SS 1LE Join Date: Aug 2020
Location: Florida
Posts: 107
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You did say you had a loose exhaust tip that wasn't adjusted and tightened.
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04-12-2022, 09:12 AM | #10 |
Hot Camaro
Drives: '20 2SS Convertible 6MT Join Date: May 2020
Location: CT
Posts: 3,534
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04-12-2022, 10:18 AM | #11 |
Drives: 2018 Camaro SS 1LE Join Date: Oct 2019
Location: New Jersey
Posts: 255
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Thank you ember. My exhaust was removed during the service and not properly tightened when the service was completed. At $210 an hour for service something as simple as putting everything back properly isnt too much to ask for.
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04-12-2022, 10:34 AM | #12 | |
Hot Camaro
Drives: '20 2SS Convertible 6MT Join Date: May 2020
Location: CT
Posts: 3,534
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Quote:
And then never go back there. |
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04-12-2022, 10:47 AM | #13 |
Drives: 2017 2SS, 50th pkg, M6, MRC, NPP Join Date: Jan 2016
Location: Ocean City, NJ
Posts: 3,177
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Like the OP, I usually do these things myself. In that context, $335 is absurd.
But my first guess when I saw this thread was $800. OP, I congratulate you for getting out the door for less than $500 |
04-12-2022, 10:57 AM | #14 |
Drives: 2016 Camaro 2SS Hyper Blue Metallic Join Date: May 2020
Location: WI
Posts: 2,451
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That's crazy...! Shop rates are getting out of control everywhere though. I needed my head unit flashed on my Harley. Took it in yesterday. $150/hour is their shop rates now. I remember when it used to be $80/hour
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