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Old 08-14-2019, 06:59 AM   #1
Firecaptain
 
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Warranty Start - Learned Something New

2019 ZL1 purchased last week. PDI was done 10 months ago....so that's when the warranty start date is.....always thought it was when first placed into service at time of sale. So I basically lost 10 months or warranty....sigh
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Old 08-14-2019, 07:50 AM   #2
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Originally Posted by Firecaptain View Post
2019 ZL1 purchased last week. PDI was done 10 months ago....so that's when the warranty start date is.....always thought it was when first placed into service at time of sale. So I basically lost 10 months or warranty....sigh
Not if you bought it brand new.
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Old 08-14-2019, 08:37 AM   #3
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Did you buy it new? Warranty starts the day the vehicle is sold and put into service. I'd contact GM about your issue right away. Send them a copy of your sales sheet from the dealer.
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Old 08-14-2019, 04:08 PM   #4
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BRAND NEW......and NOPE.......clock starts when the PDI is done.....filed formal complaint with GM......had case number.......
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Old 08-14-2019, 04:09 PM   #5
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Did the dealership have a clean and untitled MSO? Did they ever punch the vehicle so they could hit a number, and you got a bit of a deal on the vehicle that seemed almost too good?
If so, that warranty start date could be correct.
By us, for Ford and CDJR.... Warranty start date is the date the vehicle is put into service (customer sale / lease, put into loaner) and stated on the contract.

If you signed a bill of sale stating the start date is that 10-mo prior, you could have a difficult time.
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Old 08-14-2019, 04:28 PM   #6
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Quote:
Originally Posted by Firecaptain View Post
2019 ZL1 purchased last week. PDI was done 10 months ago....so that's when the warranty start date is.....always thought it was when first placed into service at time of sale. So I basically lost 10 months or warranty....sigh
So... something like this happened to me. My date was over 4 months off. I was p*ssed! This thread covers what happened to me and others: https://www.camaro6.com/forums/showt...light=warranty

tl;dr: eventually the dates and miles were corrected on the Chevrolet site to reflect my purchase date and the miles on the car when I got it.
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Old 08-14-2019, 04:37 PM   #7
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aron and Emoto......yup.....I got wacked.......10 months.....dealer is 100 miles from me, everyone has gone ghost on me.....LOVE LOVE LOVE the car, and a lawyer is gonna cost me 5 grand probably......so here I sit.....more pissed I didn't catch that.....cause I have had the VIN run on used cars to see when the warranty start was......thanks for pointing out what happened and how it's not uncommon.....
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Old 08-14-2019, 05:45 PM   #8
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Originally Posted by Firecaptain View Post
aron and Emoto......yup.....I got wacked.......10 months.....dealer is 100 miles from me, everyone has gone ghost on me.....LOVE LOVE LOVE the car, and a lawyer is gonna cost me 5 grand probably......so here I sit.....more pissed I didn't catch that.....cause I have had the VIN run on used cars to see when the warranty start was......thanks for pointing out what happened and how it's not uncommon.....
This is August 14th, 2019. What was the date on the dealership paperwork of the sale?
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Old 08-14-2019, 07:25 PM   #9
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Originally Posted by Emoto View Post
This is August 14th, 2019. What was the date on the dealership paperwork of the sale?
Depending on states... date of the sale doesn't matter if the car was punched to hit an objective and they sat on it. Run a car fax.... see when the vehicle was first titled and put in service. That date is the start of the 3/36k and 5/60k.
Where you'll have some ground to stand on, at least how it is here, is what the date of the manufacturer warranty states on the bill of sale. Sometimes the guy in the business office makes a mistake.

Otherwise, if it wasn't disclosed to you at time of sale... GM may have a heart in helping but..... they are..... well GM.
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