Camaro Molded Acrylic Tail light Blackouts Lens Package Now At RPI Designs! - Page 3

dgriff14 · 04-21-2018, 08:50 PM

Quote:

Originally Posted by H(.)(.)ters

Did you post any pics? That would have saved me the hassle of ripping these pieces of junk off and scratching my bumper in the process. Also, they end up sticking out too much and hitting the trunk lid every time to open and close it. This is absolute horseshit of a product and shouldn’t be sold to unsuspecting customers. Buyer beware!

Oh, and they told me no one else complained about it like I did...

Boogie4bear · 04-26-2018, 11:53 AM

I did end up buying these. I don't have pics currently. I went out and bought clear double sided tape. You can still see the tape a little if you really look for it. But, I am pleased with the way it looks on my car. To each his own I guess.

RPI Designs · 04-27-2018, 08:21 AM

Okay here is what is going on with our Camaro blackouts.

We do not have enough employees to make the blackouts here at our shop.
So we have another company making them for us. We have been working with them for years and they do a great job.
Unknown to us even though we specified a clear tape to be used on the blackouts they used black tape instead.
It was not until a forum member posted a picture and the tape could be clearly seen that we understood what other forum members had been saying.
(Sometimes a picture is worth a thousand words.)

So what we want to do to make things right.

We will send out free replacement blackout kits to anyone that wants them.
All you need to do is contact us via phone call or send us a PM with your name and/or order number and we will get your replacement blackouts sent to you.

We apologize for the inconvenience and hope you will continue to do business with us.

RPI Designs

Boogie4bear · 04-27-2018, 12:24 PM

Is this legit? I called about this same issue after I saw this post and the customer service rep had no clue what I was talking about.

H(.)(.)ters · 04-27-2018, 12:55 PM

Quote:

Originally Posted by RPI Designs

Okay here is what is going on with our Camaro blackouts.

We do not have enough employees to make the blackouts here at our shop.
So we have another company making them for us. We have been working with them for years and they do a great job.
Unknown to us even though we specified a clear tape to be used on the blackouts they used black tape instead.
It was not until a forum member posted a picture and the tape could be clearly seen that we understood what other forum members had been saying.
(Sometimes a picture is worth a thousand words.)

So what we want to do to make things right.

We will send out free replacement blackout kits to anyone that wants them.
All you need to do is contact us via phone call or send us a PM with your name and/or order number and we will get your replacement blackouts sent to you.

We apologize for the inconvenience and hope you will continue to do business with us.

RPI Designs

I pm’d you.

RPI Designs · 04-27-2018, 02:40 PM

Quote:

Originally Posted by H(.)(.)ters

I pm’d you.

Got it.
Thanks

RPI Designs · 04-27-2018, 02:41 PM

Quote:

Originally Posted by Boogie4bear

Is this legit? I called about this same issue after I saw this post and the customer service rep had no clue what I was talking about.

They probably did not read their email before you called.

Boogie4bear · 04-27-2018, 04:47 PM

PM sent

dgriff14 · 04-28-2018, 03:32 AM

I will be PM’ing now. I would like to be reimbursed for the one lens I had to replace. I wasn’t given a separate order number but I have the email conversation between the employee and myself. I will also include my original order number.

RPI Designs · 04-30-2018, 01:33 PM

Quote:

Originally Posted by dgriff14

I will be PM’ing now. I would like to be reimbursed for the one lens I had to replace. I wasn’t given a separate order number but I have the email conversation between the employee and myself. I will also include my original order number.

Got it.

dgriff14 · 05-02-2018, 07:35 PM

Quote:

Originally Posted by RPI Designs

Got it.

Still waiting for any reply. I emailed the Sales Manager and no response. I called yesterday and no one answered so I left a message. No message returned...

RPI Designs · 05-03-2018, 02:15 PM

Quote:

Originally Posted by dgriff14

Still waiting for any reply. I emailed the Sales Manager and no response. I called yesterday and no one answered so I left a message. No message returned...

We saw your message and put your name on our list. I just sent you a PM about your request.

smkymntn · 05-05-2018, 02:05 PM

I had the figment issue when closing the trunk. Rdp is sending new set and I will try to mount tighter

H(.)(.)ters · 05-11-2018, 06:58 AM

Anybody get their new and improved replacement set yet? I was told I should have received them already, but I have not. Just wondering about everyone else.

04-28-2018, 03:32 AM	#37
dgriff14 waddupdgriff Drives: Supercharged 2016 2LT RS Join Date: Sep 2017 Location: IG: waddupdgriff Posts: 213	I will be PM’ing now. I would like to be reimbursed for the one lens I had to replace. I wasn’t given a separate order number but I have the email conversation between the employee and myself. I will also include my original order number. __________________ 2016 Chevrolet Camaro 2LT RS • Edelbrock E-Force Stage 1 Supercharger • Custom tune by Overkill Motorsports • AFE Momentum GT Pro Dry Cold Air Intake • MBRP SS Cat Back Exhaust • iROC-z Wheels • Nitto NT555 G2 Tires (275 fronts, 305 rears)

04-26-2018, 11:53 AM	#30
Boogie4bear Drives: 1lt Join Date: Feb 2018 Location: FL Posts: 96	I did end up buying these. I don't have pics currently. I went out and bought clear double sided tape. You can still see the tape a little if you really look for it. But, I am pleased with the way it looks on my car. To each his own I guess.

04-27-2018, 08:21 AM	#31
RPI Designs Drives: 2016 SS 6 Spd Join Date: Jul 2009 Location: Ohio - www.rpidesigns.com Posts: 3,053	Okay here is what is going on with our Camaro blackouts. We do not have enough employees to make the blackouts here at our shop. So we have another company making them for us. We have been working with them for years and they do a great job. Unknown to us even though we specified a clear tape to be used on the blackouts they used black tape instead. It was not until a forum member posted a picture and the tape could be clearly seen that we understood what other forum members had been saying. (Sometimes a picture is worth a thousand words.) So what we want to do to make things right. We will send out free replacement blackout kits to anyone that wants them. All you need to do is contact us via phone call or send us a PM with your name and/or order number and we will get your replacement blackouts sent to you. We apologize for the inconvenience and hope you will continue to do business with us. RPI Designs

04-27-2018, 12:24 PM	#32
Boogie4bear Drives: 1lt Join Date: Feb 2018 Location: FL Posts: 96	Is this legit? I called about this same issue after I saw this post and the customer service rep had no clue what I was talking about.

04-27-2018, 04:47 PM	#36
Boogie4bear Drives: 1lt Join Date: Feb 2018 Location: FL Posts: 96	PM sent

05-05-2018, 02:05 PM	#41
smkymntn Smoky Drives: 2018 1SS Join Date: Feb 2018 Location: Tarpon Springs Fl Posts: 57	I had the figment issue when closing the trunk. Rdp is sending new set and I will try to mount tighter

05-11-2018, 06:58 AM	#42
H(.)(.)ters Drives: 2SS - Black Join Date: Oct 2009 Location: VA Posts: 258	Anybody get their new and improved replacement set yet? I was told I should have received them already, but I have not. Just wondering about everyone else.

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