AVOID ManTrans In Florida

Feffman · 10-17-2019, 07:03 AM

Good Day All:

As is often quoted, “Enter at your own risk”. Do NOT send your transmission to ManTrans (www.ManTrans.net or www.ManTrans.com) in Tallahassee, Florida.

After speaking with Cindy Allen of ManTrans, I sent them a 65K mile ZF 5-speed transmission for a rebuild just to make sure it was new before installing. My credit card was billed immediately. The transmission was delivered to their facility May 28, 2019 for what was supposed to be a 2-3 week rebuild. As you can guess, it’s now mid-October 2019 and no transmission.

The ongoing saga:

• We need one bearing to finish the rebuild (July 2, 2019)
• The transmission is completed and needs to be run on the dyno (August 8, 2019)
• I’m not sure what’s going on with it. I’ll call you back (July – October 2019)
• Transmission is finished and ready to go on the dyno today (September 9, 2019)
• Owner Darrell Moore (darrell@mantrans.com) tells me they need a bearing and a synchro (September 23, 2019)
• Owner hung up on me after I asked them to ship the transmission back to me. Long, excuse filled e-mail from owner in response to my e-mail. Taking synchro from core they have in house (September 26, 2019)
• October 1, 2019 e-mail inquiry to the owner with response: “Builder out today, I’m getting with him now to confirm”. Of course, no response three days later.
• October 7, 2019 owner says transmission shipping 10/8 or 10/9/19 after dyno run. They will send me the video of the dyno.
• October 9, 2019 “Builder out with death in family. If it doesn’t ship today. I guarantee it will tomorrow”
• October 15, 2019 phoned and left a message as well as e-mail. No bill of lading so obviously transmission isn’t done and hasn’t shipped

.

I’ve contacted the credit card company to dispute the charge, but since it’s past 60 days, they’ve no guarantee. I’m writing off the ZF transmission costs as part of my ongoing adult education.

Call this my mistake for at least not checking the Better Business Bureau. I don’t usually put much stock in the BBB, but I’ve never seen a “F” rating.

https://www.bbb.org/us/fl/tallahasse...0403-160444139

Many of us have had similar issues with other vendors. This is my experience with ManTrans. You may want to avoid them.

God knows in what condition the ZF will be returned, if it comes back at all.

Feff

Feffman · 11-06-2019, 10:41 PM

October 21 owner claims transmission is done. October 31, owner says transmission is done and will be shipped out Monday, November 4th. November 6th no Bill of Lading or shipping proof of any type.

Feff

ThatOneGuy · 11-08-2019, 05:34 PM

Burn it to the ground

ZarusSS · 11-09-2019, 08:39 AM

I would have a lawyer send them a letter

ZarusSS · 11-09-2019, 08:44 AM

Or a plane ticket would be in order

Chutzpah · 11-11-2019, 04:30 PM

Man, what a PIA.

I wouldn’t be surprised if your tranny was sold. Sounds like this guy has some personal issues and put himself in a box. He hopes you go away.

If I lived nearby, I’d grab a buddy and check on “the progress” for you.

10-17-2019, 07:03 AM	#1
Feffman Drives: Various Join Date: Jul 2014 Location: Gateway To The West Posts: 388	AVOID ManTrans In Florida Good Day All: As is often quoted, “Enter at your own risk”. Do NOT send your transmission to ManTrans (www.ManTrans.net or www.ManTrans.com) in Tallahassee, Florida. After speaking with Cindy Allen of ManTrans, I sent them a 65K mile ZF 5-speed transmission for a rebuild just to make sure it was new before installing. My credit card was billed immediately. The transmission was delivered to their facility May 28, 2019 for what was supposed to be a 2-3 week rebuild. As you can guess, it’s now mid-October 2019 and no transmission. The ongoing saga: • We need one bearing to finish the rebuild (July 2, 2019) • The transmission is completed and needs to be run on the dyno (August 8, 2019) • I’m not sure what’s going on with it. I’ll call you back (July – October 2019) • Transmission is finished and ready to go on the dyno today (September 9, 2019) • Owner Darrell Moore (darrell@mantrans.com) tells me they need a bearing and a synchro (September 23, 2019) • Owner hung up on me after I asked them to ship the transmission back to me. Long, excuse filled e-mail from owner in response to my e-mail. Taking synchro from core they have in house (September 26, 2019) • October 1, 2019 e-mail inquiry to the owner with response: “Builder out today, I’m getting with him now to confirm”. Of course, no response three days later. • October 7, 2019 owner says transmission shipping 10/8 or 10/9/19 after dyno run. They will send me the video of the dyno. • October 9, 2019 “Builder out with death in family. If it doesn’t ship today. I guarantee it will tomorrow” • October 15, 2019 phoned and left a message as well as e-mail. No bill of lading so obviously transmission isn’t done and hasn’t shipped . I’ve contacted the credit card company to dispute the charge, but since it’s past 60 days, they’ve no guarantee. I’m writing off the ZF transmission costs as part of my ongoing adult education. Call this my mistake for at least not checking the Better Business Bureau. I don’t usually put much stock in the BBB, but I’ve never seen a “F” rating. https://www.bbb.org/us/fl/tallahasse...0403-160444139 Many of us have had similar issues with other vendors. This is my experience with ManTrans. You may want to avoid them. God knows in what condition the ZF will be returned, if it comes back at all. Feff

11-06-2019, 10:41 PM	#2
Feffman Drives: Various Join Date: Jul 2014 Location: Gateway To The West Posts: 388	October 21 owner claims transmission is done. October 31, owner says transmission is done and will be shipped out Monday, November 4th. November 6th no Bill of Lading or shipping proof of any type. Feff

11-08-2019, 05:34 PM	#3
ThatOneGuy Drives: 2016 Golf R Join Date: Jul 2019 Location: NC Posts: 18	Burn it to the ground

11-09-2019, 08:39 AM	#4
ZarusSS Drives: Chevy Camaro Join Date: May 2019 Location: East Coast Posts: 61	I would have a lawyer send them a letter

11-09-2019, 08:44 AM	#5
ZarusSS Drives: Chevy Camaro Join Date: May 2019 Location: East Coast Posts: 61	Or a plane ticket would be in order

11-11-2019, 04:30 PM	#6
Chutzpah Drives: Wild Cherry LT1 Join Date: Dec 2016 Location: Massachusetts Posts: 1,923	Man, what a PIA. I wouldn’t be surprised if your tranny was sold. Sounds like this guy has some personal issues and put himself in a box. He hopes you go away. If I lived nearby, I’d grab a buddy and check on “the progress” for you.

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