At dealer for steering recall need help

craigss50 · 07-09-2019, 03:49 PM

The dealer is telling me this loss of steering recall is just a software update. Someting about steering radius and cpu . Is this the correct proceedure? I have read others have hardware replaced.

breakskeet · 07-09-2019, 03:56 PM

No it is a replacement of the entire steering gear assembly.

Have them reference N182182760

craigss50 · 07-09-2019, 04:01 PM

Quote:

Originally Posted by breakskeet

No it is a replacement of the entire steering gear assembly.

Have them reference N182182760

Thank very much. I showed him your note and he said sorry they need to order parts.

breakskeet · 07-09-2019, 04:04 PM

Quote:

Originally Posted by craigss50

Thank very much. I showed him your note and he said sorry they beed to order parts.

Glad to help and at least they are going to do the right thing.

VAZL1 · 07-09-2019, 04:21 PM

You want this done as well. Go to post 38 on the below link

https://www.camaro6.com/forums/showt...=527188&page=3

craigss50 · 07-09-2019, 05:24 PM

Quote:

Originally Posted by VAZL1

You want this done as well. Go to post 38 on the below link

https://www.camaro6.com/forums/showt...=527188&page=3

I will have them check that as well.

craigss50 · 07-09-2019, 05:34 PM

I usually take my car to a dealer about 45 mins away to have service (Wallace Chevrolet in Stuart, Fl) but decided to have this dealer (Dyer Chevrolet in Ft Pierce, Fl) since it is only 15 mins away do it. The Service Tech said they run a diagnostic test and if it fails they put a new Steering rack in and he said it was a major job. Of course mine failed. Not what I wanted to hear. I asked him if they have done this procedure to other Camaro's since I did not want to be a test case for the Tech. He said about 1 in 3 fail the diagnostic test and they have done a bunch of them. Wasted trip for me and my wife who followed because I thought they would have the parts and keep the car since I waited a month after notified the parts were available. He also said a lot of Fifty Anniversary editions fail. Again thanks for a quick response while I was at the dealership.

oneredry · 07-10-2019, 08:17 AM

anyone know aprox. how long it takes for them to do this? assuming the parts are in stock?

Blackmonba6Gen · 07-10-2019, 08:42 AM

Quote:

Originally Posted by oneredry

anyone know aprox. how long it takes for them to do this? assuming the parts are in stock?

I've had mines done the same day. I scheduled an appointment to be one of the first cars in and got it back before dealer closed.

nancygrl · 07-10-2019, 08:44 AM

It isn't limited to Chevy dealers...my boss had same thing happen a couple of years ago with a Toyota recall. Got notice, he even called and they told him to bring it in. After he gets there and they check he got, "oh we don't have the parts, it'll be a while before all the parts come in".

breakskeet · 07-10-2019, 08:45 AM

Quote:

Originally Posted by oneredry

anyone know aprox. how long it takes for them to do this? assuming the parts are in stock?

Recall letter says 5 hours however that is what they allow GM to bill for. I bet in most cases it takes less.

oneredry · 07-10-2019, 09:04 AM

well so much for waiting on it. I don't really like leaving it out of my site. but ohh well.

cellsafemode · 07-10-2019, 09:25 AM

It's cute that you measure dealer service times in hours and not days. 5 hours is definitely at least 1 day...probably 2.

At least that's been my limited experience.

zx9rmal · 07-10-2019, 09:27 AM

Quote:

Originally Posted by breakskeet

Recall letter says 5 hours however that is what they allow GM to bill for. I bet in most cases it takes less.

If I haven't received a recall letter can I assume my car is not affected?

07-09-2019, 03:49 PM	#1
craigss50 Drives: 2017 Camaro SS Fifty Join Date: Oct 2016 Location: Port St Lucie, Florida Posts: 966	At dealer for steering recall need help The dealer is telling me this loss of steering recall is just a software update. Someting about steering radius and cpu . Is this the correct proceedure? I have read others have hardware replaced.

07-09-2019, 04:21 PM	#5
VAZL1 Drives: 17 ZL1 Join Date: Mar 2017 Location: VA Posts: 1,075	You want this done as well. Go to post 38 on the below link https://www.camaro6.com/forums/showt...=527188&page=3 __________________ 2017 ZL1 Coupe M6, Red Hot Mods; AFE Pro 5R CAI, Kong Ported Blower and Snout, NW 103 TB, Griptech 2.31 Upper, Kooks 2",JMS Voltage Booster, Flex Fuel, Mighty Mouse CC,Jannetty Racing Tune, 680 rwhp

07-10-2019, 08:17 AM	#8
oneredry HYPER SS Drives: 2016 Supercharged 2SS Join Date: Feb 2014 Location: Troy OH Posts: 1,252	anyone know aprox. how long it takes for them to do this? assuming the parts are in stock? __________________ Ordered: 1/15/2016 2000 status 02/01/16 3000 status 02/29/16 3400 status 03/07/16 TPW of 03/14/16 4200 status 03/17/16 in transit! Delivered 03/23/16 2SS Hyper Blue \| 6M \| NPP \| Mag ride \| ceramic white Int. \| Black out bow ties \| P3 Gauge\| Front splitter. \| 6 pot upgraded brembo brakes. \| Magnuson Supercharger/95MM pulley \| Rotofab Intake \| ZL1 side skirts \| HRE FF04 wheels - Michelin PSS4 \| ZL1 add ons rock guards and lift points. \| AWE touring - resinated catback with link pipes.

07-10-2019, 09:04 AM	#12
oneredry HYPER SS Drives: 2016 Supercharged 2SS Join Date: Feb 2014 Location: Troy OH Posts: 1,252	well so much for waiting on it. I don't really like leaving it out of my site. but ohh well. __________________ Ordered: 1/15/2016 2000 status 02/01/16 3000 status 02/29/16 3400 status 03/07/16 TPW of 03/14/16 4200 status 03/17/16 in transit! Delivered 03/23/16 2SS Hyper Blue \| 6M \| NPP \| Mag ride \| ceramic white Int. \| Black out bow ties \| P3 Gauge\| Front splitter. \| 6 pot upgraded brembo brakes. \| Magnuson Supercharger/95MM pulley \| Rotofab Intake \| ZL1 side skirts \| HRE FF04 wheels - Michelin PSS4 \| ZL1 add ons rock guards and lift points. \| AWE touring - resinated catback with link pipes.

07-09-2019, 03:56 PM	#2
breakskeet Kevin Drives: 2018 Callaway Camaro ZL1 1LE Join Date: Apr 2018 Location: Rattlesnake, FL Posts: 321	No it is a replacement of the entire steering gear assembly. Have them reference N182182760

07-09-2019, 05:34 PM	#7
craigss50 Drives: 2017 Camaro SS Fifty Join Date: Oct 2016 Location: Port St Lucie, Florida Posts: 966	I usually take my car to a dealer about 45 mins away to have service (Wallace Chevrolet in Stuart, Fl) but decided to have this dealer (Dyer Chevrolet in Ft Pierce, Fl) since it is only 15 mins away do it. The Service Tech said they run a diagnostic test and if it fails they put a new Steering rack in and he said it was a major job. Of course mine failed. Not what I wanted to hear. I asked him if they have done this procedure to other Camaro's since I did not want to be a test case for the Tech. He said about 1 in 3 fail the diagnostic test and they have done a bunch of them. Wasted trip for me and my wife who followed because I thought they would have the parts and keep the car since I waited a month after notified the parts were available. He also said a lot of Fifty Anniversary editions fail. Again thanks for a quick response while I was at the dealership.

07-10-2019, 08:44 AM	#10
nancygrl 雪の玉 Drives: '22 Z71 RST Silverado Join Date: Feb 2011 Location: South Posts: 3,415	It isn't limited to Chevy dealers...my boss had same thing happen a couple of years ago with a Toyota recall. Got notice, he even called and they told him to bring it in. After he gets there and they check he got, "oh we don't have the parts, it'll be a while before all the parts come in".

07-10-2019, 09:25 AM	#13
cellsafemode Drives: 2016 Camaro 1LT Join Date: Jan 2016 Location: California Posts: 3,491	It's cute that you measure dealer service times in hours and not days. 5 hours is definitely at least 1 day...probably 2. At least that's been my limited experience.

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