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Old 04-12-2022, 11:19 AM   #15
Zr8000
 
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How is it the dealers fault your exhaust is falling off? They wouldn’t have touched it to put a wheel stud in
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Old 04-12-2022, 12:28 PM   #16
Hotwheeltat
 
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Why would anyone waste their time taking the exhaust off a car to do a wheel stud?
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Old 04-12-2022, 12:40 PM   #17
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Quote:
Originally Posted by Hotwheeltat View Post
Why would anyone waste their time taking the exhaust off a car to do a wheel stud?
to add more labor @$210/hr
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Old 04-12-2022, 12:52 PM   #18
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Quote:
Originally Posted by ZED SLED View Post
to add more labor @$210/hr
$210/hour... That's just insane.
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Old 04-12-2022, 01:21 PM   #19
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Originally Posted by ember1205 View Post
Bring them an invoice for your time to correct their mistake. I'm sure they'll appreciate it.

And then never go back there.

I should right. I should throw a nice markup on there too lol. An extra $100 for an inconvenience fee
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Old 04-12-2022, 01:48 PM   #20
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Quote:
Originally Posted by Zr8000 View Post
How is it the dealers fault your exhaust is falling off? They wouldn’t have touched it to put a wheel stud in
Well they did so...
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Old 04-13-2022, 05:47 PM   #21
Efi69Cam
 
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Did they replace a stud or an entire hub assembly?
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Old 04-13-2022, 06:10 PM   #22
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Quote:
Originally Posted by Hotwheeltat View Post
I'm a tech @ an Infiniti dealer and I sure as hell don't make $210 and hour. Why is it you think they should do anything for you for free? Go buy some tools and a jack and do it yourself.
The labor rate charged to the customer includes markups to cover many things including employee benefits, insurance, building rent, tools, lifts, maintenance of all that stuff, utilities, etc. It's not a direct amount that the employee is paid.

That said, $210/hr labor rate is insane for an auto tech. Even at a 3.5x multiplier rate, that's $60 an hour direct to the employee; that's about $125k per year. I doubt regular auto techs are making anywhere near that.
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Old 04-14-2022, 01:20 PM   #23
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Originally Posted by Efi69Cam View Post
Did they replace a stud or an entire hub assembly?
Just the stud lol.
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Old 04-14-2022, 01:34 PM   #24
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So have you learned your lesson to never go to a stealership for anything if you don't have to?

In my view, every time you bring a car to a stealership, all you are doing is giving them the opportunity to screw up your car worse than it was and get charged for it.
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Old 04-14-2022, 02:24 PM   #25
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They saw you coming.....there is no reason to remove the exhaust for a wheel stud. I've replaced both a front hub on one and a rear hub on the other of my two Camaros and it takes less that an hour to do the job in my drive way. You got ripped off big time.
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