Predict the damage? - Page 9

keon718nyc · 12-09-2016, 10:51 AM

Sounds to me that the Technician never looked at the Camaro documents on the lift points and possibly eyed it out and that was that...

GTIanZ28 · 02-06-2017, 02:04 PM

I got the car fixed.

I took one of the rocker panels into the dealership on Saturday and left it with them (I still have the other).

Received a call today with a lovely message "Since you did not give us the opportunity to repair the damage we are not going to pay." I believe that I mentioned earlier that their body shop said "no damage".

I am bewildered as to why they would risk the negative publicity over $1400 in damage. I will be pursuing reimbursement through small claims court and reporting my experiences publicly once this has reached it's conclusion. I'll also follow up on my initial complaint with Chevrolet.

Imagine it should come as no surprise that I'm upset with the situation. Currently out of pocket $500 (deductible)
Claim on my insurance
10 hours vacation time used
$53 small claims filing fee + whatever additional time off/fees if I have to appear in court.

Hyper16 · 02-06-2017, 05:52 PM

Glad you got your car fixed. Hope your small claim works out.

nate.the.great · 02-26-2017, 12:52 AM

+1, best of luck

GTIanZ28 · 05-18-2017, 04:00 PM

Update:

Finally got my deductible back. USAA is great. They went after the dealership for damages. The dealership was refusing to pay. Refused all contact and almost went to arbitration with USAA over this. USAA sent legal action notices.

Now that the process is finalized I will be following up with public reviews.

Summary:

Dealership messed up my rocker panels
Dealership held my car for an extra week
Dealership claimed "no damages"
Went through Insurance and got it fixed at a third party body shop
Took one damaged rocker panel to the dealership with repair bill - Tonkin family member/Dealership refused to pay.
Insurance billed / then issued legal notices to Tonkin
Deductible returned 5 months later

The dealership:

Ron Tonkin Chevrolet
122 NE 122nd Avenue Portland, OR 97230

http://www.tonkinchevrolet.com/

Camaroslut · 05-18-2017, 05:10 PM

Glad you have your baby back, and sorry you had to go through so much to get it fixed. USAA insurance has been very good to me too.

mekirk2 · 05-21-2017, 10:28 AM

Dont forget facebook reviews...

https://www.facebook.com/pg/TonkinCh...=page_internal

PinHead · 07-03-2017, 03:01 AM

Quote:

Originally Posted by mekirk2

Dont forget facebook reviews...

https://www.facebook.com/pg/TonkinCh...=page_internal

and cuurent Yelp Reviews,,,,,
v\https://www.yelp.com/biz/ron-tonkin-chevrolet-portland?start=20

Loos like the Service Dept tried to scam more than one person

Quote:

I brought my Silverado here for an oil change. I suppose they did a good job on that. After the oil change I was told my rear brakes were down to 2 percent and that repairs would be over $500. I took it to a Les Schwab and was told all brakes were fine, that I had 50% all around and there was no charge for the inspection. So, I will leave it to you to decide if the service department here can be trusted. Needless to say, I would get nothing other than an oil change at this place.

rootus · 07-04-2017, 08:52 AM

Thanks for letting me know where I won't ever take my car for service...

02-06-2017, 02:04 PM	#114
GTIanZ28 Drives: 2016 V6 RS Camaro 6MT Join Date: Aug 2015 Location: Portland, OR Posts: 1,102	Updates - She is fixed! I got the car fixed. I took one of the rocker panels into the dealership on Saturday and left it with them (I still have the other). Received a call today with a lovely message "Since you did not give us the opportunity to repair the damage we are not going to pay." I believe that I mentioned earlier that their body shop said "no damage". I am bewildered as to why they would risk the negative publicity over $1400 in damage. I will be pursuing reimbursement through small claims court and reporting my experiences publicly once this has reached it's conclusion. I'll also follow up on my initial complaint with Chevrolet. Imagine it should come as no surprise that I'm upset with the situation. Currently out of pocket $500 (deductible) Claim on my insurance 10 hours vacation time used $53 small claims filing fee + whatever additional time off/fees if I have to appear in court. __________________ Summit White 2LT RS V6 ZN2 NPP m6 khalihari interior. Order placed 9/26/15 - Picked up 12/17/15!

02-06-2017, 05:52 PM	#115
Hyper16 A Heartbeat Away......... Drives: Not As Fast As I Would Like To Join Date: Mar 2016 Location: Maryland Posts: 1,379	Glad you got your car fixed. Hope your small claim works out. __________________ ,,,,,,, 2016 Hyper Blue Metallic 2SS \| A8 \| MRC \| Sunroof \| Nav \| Mishimoto Catch Can \| GM CAI \| Hurst Shifter \| Borla S-Type Exhaust \| Body Color Splash Guards \| 1LE Splitter \| GM Dark Tail Lights \| ZL1 Third Brake Light \| Custom Fuel Door, Badges & Bowties \| Oracle Side Markers \| Blacked Out Stuff \| Opti-Coat Pro+ The problem with this world is stupidity. I'm not saying there should be penalties for stupidity, but why don't we just take the warning labels off everything and let the problem solve itself.

05-18-2017, 04:00 PM	#117
GTIanZ28 Drives: 2016 V6 RS Camaro 6MT Join Date: Aug 2015 Location: Portland, OR Posts: 1,102	Update: Finally got my deductible back. USAA is great. They went after the dealership for damages. The dealership was refusing to pay. Refused all contact and almost went to arbitration with USAA over this. USAA sent legal action notices. Now that the process is finalized I will be following up with public reviews. Summary: Dealership messed up my rocker panels Dealership held my car for an extra week Dealership claimed "no damages" Went through Insurance and got it fixed at a third party body shop Took one damaged rocker panel to the dealership with repair bill - Tonkin family member/Dealership refused to pay. Insurance billed / then issued legal notices to Tonkin Deductible returned 5 months later The dealership: Ron Tonkin Chevrolet 122 NE 122nd Avenue Portland, OR 97230 http://www.tonkinchevrolet.com/ __________________ Summit White 2LT RS V6 ZN2 NPP m6 khalihari interior. Order placed 9/26/15 - Picked up 12/17/15!

12-09-2016, 10:51 AM	#113
keon718nyc Drives: Challenger SP Shaker/Arcadia Denali Join Date: Jan 2016 Location: New York City Posts: 1,928	Sounds to me that the Technician never looked at the Camaro documents on the lift points and possibly eyed it out and that was that...

02-26-2017, 12:52 AM	#116
nate.the.great Drives: 2017 Camaro 1SS 1LE Join Date: Jan 2017 Location: Seattle Posts: 135	+1, best of luck

05-18-2017, 05:10 PM	#118
Camaroslut Drives: 2017 SS Fifty Join Date: May 2017 Location: California Posts: 12	Glad you have your baby back, and sorry you had to go through so much to get it fixed. USAA insurance has been very good to me too.

05-21-2017, 10:28 AM	#119
mekirk2 Drives: 2016 2SS Ragtop Garnet Red Join Date: Sep 2016 Location: Alabama Posts: 447	Dont forget facebook reviews... https://www.facebook.com/pg/TonkinCh...=page_internal

07-04-2017, 08:52 AM	#121
rootus Drives: 2018 HBM SS 1LE Join Date: Jun 2017 Location: Portland, Oregon Posts: 367	Thanks for letting me know where I won't ever take my car for service...

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