01-03-2020, 09:17 AM | #1 |
Drives: 2017 zl1 camaro Join Date: Feb 2019
Location: Florida
Posts: 51
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Don’t buy from phastek
Just wanted to let others know how phastek will have a big sale and when try to complete an order the website will just crash and just not complete it. I tried to order some stuff last thing to meet the sales date and site kept freezing up when tried to complete it. So left it till this morning and of course the cart is now 150 bucks higher on my order. So I called to get the same price and they won’t do it. Only offer some shitty 5 percent claiming this is a bmr thing. A shitty way to do business so don’t buy from these people.
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9.52@143 first bolt on only car to reach 9.50s. First zl1 in the 9s on stock unported blower. Sbe LME heads gptuning cam typical mods jokerz prototype port blower 9.30@150 best so far work in progress. 4.70 60-130 at 3800da now in Tennessee.
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01-03-2020, 09:28 AM | #2 |
Drives: E92 BMW M3 Join Date: Oct 2012
Location: Houston
Posts: 4,496
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Sorry to hear that man, maybe BMR can help you out? There is a rep on here somewhere, I am sure you can find him in the suspension sub section.
I have always had great experiences with Phastek, but they are local to me so I shop in person. The issue was with their website though, so I would be upset too as they should make that right.
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01-03-2020, 11:43 AM | #3 |
Drives: 2017 Camaro 2LT RS 3.6L Join Date: Mar 2016
Location: Orange Park, Florida
Posts: 1,313
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I was gonna say Phastek has always been good to me.
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01-03-2020, 11:49 AM | #4 |
Drives: 2016 SS Convertible Join Date: Sep 2016
Location: California
Posts: 1,108
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the thing is you never know when these sales deals expire - many are very limited timeframes. You could have called Phasetek the day the website was freezing up, unless it was later than normal business hours.
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01-03-2020, 11:53 AM | #5 |
Drives: 18 zl1 Join Date: Aug 2017
Location: central alabama
Posts: 935
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That sucks indeed. Having said that, I wouldn't hesitate from ordering from them again as they have treated me right previously.
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01-03-2020, 12:02 PM | #6 |
Drives: 2019 ZL1 / LE , 2014 CTS V Join Date: Nov 2015
Location: Pa.
Posts: 149
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Yeah, Ive had luck with Phastek in the past. I do know however that I sometimes have trouble navigating there website. It never hindered me completing a order though. I think it does suck that they wont give you the markdown price though.
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01-03-2020, 12:09 PM | #7 |
Drives: Camaro 2SS Convertible Join Date: Dec 2019
Location: TX
Posts: 10
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So for $150, they're willing to lose a lot more money on future sales. I will be watching this thread to see if they make it right before I buy anything.
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Jack Fleetwood | 2017 2SS Convertible
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01-03-2020, 12:10 PM | #8 |
INTSAGRAM: Failwish
Drives: 2019 /2SS LT1 Join Date: Jun 2015
Location: Tx
Posts: 232
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Been buying from them for almost 5yrs..never had any issues..
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2019/LT1 2SS
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01-03-2020, 12:16 PM | #9 |
Drives: 2016 Camaro SS Join Date: Sep 2018
Location: Bartlett, TN
Posts: 1,121
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Phastek has been one the best aftermarket sites I have ever bought from, always done right by me and always there to answer questions.
I will say that on some items they have a number set by the manufacturer and they can't go below that number or they risk losing their license to sell said companies items. |
01-03-2020, 12:21 PM | #10 |
HYPER SS
Drives: 2016 Supercharged 2SS Join Date: Feb 2014
Location: Troy OH
Posts: 1,252
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yeah, your probably the only one then. I've ordered from them a few times and never any issues.
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2000 status 02/01/16 3000 status 02/29/16 3400 status 03/07/16 TPW of 03/14/16 4200 status 03/17/16 in transit! Delivered 03/23/16 2SS Hyper Blue | 6M | NPP | Mag ride | ceramic white Int. | Black out bow ties | P3 Gauge| Front splitter. | 6 pot upgraded brembo brakes. | Magnuson Supercharger/95MM pulley | Rotofab Intake | ZL1 side skirts | HRE FF04 wheels - Michelin PSS4 | ZL1 add ons rock guards and lift points. | AWE touring - resinated catback with link pipes. |
01-03-2020, 12:23 PM | #11 |
Drives: 2018 Camaro 2SS A8 Join Date: Jul 2017
Location: East Tennessee
Posts: 11,616
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Never had a problem with Phastek, and I've purchased several items from them, ranging from a couple bucks to thousands.
The sales front of the website is indeed not the best, and it's very unfortunate that OP wasn't able to complete a purchase, but I wouldn't dismiss a company out of frustration because of a single website glitch. Maybe trying another device or browser or simply making a phone call might have helped.
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2018 Camaro 2SS — G7E MX0 NPP F55 IO6
735 rwhp | 665 rwtq Magnuson TVS 2300 80mm pulley | Kooks 1 7/8" LT headers | JRE smooth idle terminator cam | LT4 FS & injectors | TSP forged pistons & rods JMS PowerMAX | DSX flex fuel kit | Roto-Fab CAI | Soler 95mm LT5 TB | 1LE wheels | 1LE brakes | BMR rear cradle lockout | JRE custom tune 1100 - 1/30/18 | 2000 - 1/31/18 3000 - 2/06/18 TPW 2/26/18 3400 - 2/19/18 | 3800 - 2/26/18 4300 - 2/27/18 | 4B00 - 3/01/18 4200 - 3/05/18 | 4800 - 3/14/18 5000 - 3/16/18 | 6000 - 3/19/18 |
01-03-2020, 02:03 PM | #12 |
Drives: 2012 Porsche 911 Turbo S Join Date: Jan 2017
Location: Los Angeles, CA
Posts: 1,776
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I've never had a problem with them
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01-03-2020, 02:28 PM | #13 |
Drives: 2022 Lt1 A10 Join Date: Nov 2015
Location: clark, mo
Posts: 8,860
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Me either, Ricardo and the guys have done great for me. Not sure what happened and why so sorry to hear you had a bad experience.
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01-03-2020, 02:49 PM | #14 | |
Drives: 2016 1SS Join Date: Apr 2012
Location: Houston, TX
Posts: 3,817
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Quote:
Hello Joe, I apologize for this inconvenience. I was the one who spoke to you on the phone this morning. After our initial phone call BMR reached out to us that you had emailed them about this sale. This is their sale that is extended through us and as one of their vendors we needed to obtain their permission to extend the price matching to you post sale. Following my communication with BMR I did emailed you in attempt to correct this issue. If you still wish to proceed with your order please feel free to either respond to the email I sent you earlier this morning or give us a call during normal business hours and I will be happy to correct this for you. -Sean |
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Closed Thread
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