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Old 12-23-2020, 11:29 AM   #1
SWRocket
 
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Zen AVB-GM mute issue

So I noticed a strange issue today with my system. When I muted the HU, it did not mute anything. I went through a firmware upgrade on the Zen with the fantastic help of Tony from NavTV support and now I can mute the USB, CarPlay and Bluetooth, but the radio does not mute...

Wondering if anyone running the AVB-GM (2019+ Camaro with Bose) has experienced this...
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Old 02-16-2021, 01:46 AM   #2
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Any update on this issue? and or the optical situation?
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Old 02-16-2021, 07:37 AM   #3
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Haven't heard back yet. I'll get on the chat with them this week
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Old 02-17-2021, 08:36 AM   #4
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SO chatted with Tony and there is no update regarding the mute, BUT...they are building a V2 on a brand new chipset. The microchip shortage is affecting their ability to produce right now.
I'll post back when I here back from them regarding cost and process for upgrade.
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Old 02-18-2021, 04:31 PM   #5
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Well that's good to hear I hope this corrects some of the issues they were having. Not fun spending 10k on a system to not even have it play music
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Old 02-19-2021, 06:52 AM   #6
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I agree. I've been using only the RCA outputs from the Zen and haven't had any audio issues with it...but it would sure be nice to be able to use the optical.
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Old 02-23-2021, 09:39 AM   #7
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Quote:
Originally Posted by SWRocket View Post
SO chatted with Tony and there is no update regarding the mute, BUT...they are building a V2 on a brand new chipset. The microchip shortage is affecting their ability to produce right now.
I'll post back when I here back from them regarding cost and process for upgrade.
This is good to hear (not the chip shortage but that they're building a newer version)

I've been holding out buying mine with some of the muting issues I've read about so hopefully all that is ironed out once they get this version in production. Perhaps the price may come down a hair too? I know, that's wishful thinking.

We need just one other vendor to make a compatible processor for IOS/IOT systems to bring the price down on this.
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Old 02-23-2021, 01:14 PM   #8
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I agree. I'm hoping PAC or Axxess will make something for our systems...
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Old 03-03-2021, 01:00 PM   #9
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Sad. My car has been in storage since October. I was hoping good news when it comes out. Seems like more excuses from navtv.
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Old 04-20-2021, 11:19 PM   #10
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Any guesses or insight on how long before the new version will become available?
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