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10-19-2021, 07:11 AM
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#1 |
 
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Diode Dynamics side markers burnt out after 1 year
Last august I bought and installed a Diode Dynamics side marker kit.
Yesterday, only a year and a bit later, I noticed my rear passenger side marker is burnt out. Does anyone know what the process is for getting them replaced under warranty, which is 3 years.
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2021 2SS A10 - Summit White - NPP - MRC - Adrenaline Red Interior Pkg - Black Appearance Pkg - Ground Effect Pkg - Suede Steering Wheel and shifter - Red Calipers - Carbon Flash Wheels w black lug nuts - DD Tinted Side Markers - Hero Tinted Rear Reflectors - Redline Fender Badges - 20% Tint
Audio System Build Log ----------------------------------------------------------- 2014 Z/28 Summit White - sold 2020 2010 2SS/RS Summit White - sold 2014 |
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10-19-2021, 07:28 AM
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#2 |
  
Drives: 2017 Silverado/2017 ZL1 Join Date: Aug 2019
Location: Jax/Palatka FL
Posts: 1,090
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its easy, you email them, send them pictures and your receipt and they send you a new piece with a return label included and you send the defective one back. I've done it before and the rest of my set haven't burnt out again after the one did one time.
I bought mine 2nd hand from a dude selling his camaro and they even accepted the receipt from him for me.
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10-19-2021, 08:03 AM
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#3 |
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Awesome thanks. I bought them from Phastek, so I emailed Phastek.
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2021 2SS A10 - Summit White - NPP - MRC - Adrenaline Red Interior Pkg - Black Appearance Pkg - Ground Effect Pkg - Suede Steering Wheel and shifter - Red Calipers - Carbon Flash Wheels w black lug nuts - DD Tinted Side Markers - Hero Tinted Rear Reflectors - Redline Fender Badges - 20% Tint
Audio System Build Log ----------------------------------------------------------- 2014 Z/28 Summit White - sold 2020 2010 2SS/RS Summit White - sold 2014 |
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10-19-2021, 08:35 AM
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#4 | |
Drives: 22 Camaro 2SS, 20 Subaru Crosstrek Join Date: Aug 2021
Location: DFW TX
Posts: 571
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Quote:
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Earth is an oblate spheroid
2022 | 2SS | M6 | NPP | Summit White | Carbon Flash Wheels | Black Lugs | Red Calipers | Adrenaline Red | Red Knee Pads | Nav | - 1100 - 8/16/21 - 3000 - 9/21/21 - TPW 10/18/21 - 3400 - 10/1/21 - 3800 - 10/20/21 - built 10/19/21 - 5000 - 11/12/21 - 6000 - 11/13/21 |
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10-19-2021, 12:57 PM
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#5 |
         
Drives: 2018 Camaro 2SS A8 Join Date: Jul 2017
Location: East Tennessee
Posts: 11,601
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My driver side Diode Dynamics front marker lost half its LEDs in a few months, then the replacement did the same. At this point I switched to JW Motorsports, and that kit has been running strong for about two years.
(Still have the other 3 DD side markers in case someone wants a free replacement and is willing to pay for shipping  )
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2018 Camaro 2SS — G7E MX0 NPP F55 IO6
735 rwhp | 665 rwtq Magnuson TVS 2300 80mm pulley | Kooks 1 7/8" LT headers | JRE smooth idle terminator cam | LT4 FS & injectors | TSP forged pistons & rods JMS PowerMAX | DSX flex fuel kit | Roto-Fab CAI | Soler 95mm LT5 TB | 1LE wheels | 1LE brakes | BMR rear cradle lockout | JRE custom tune 1100 - 1/30/18 | 2000 - 1/31/18 3000 - 2/06/18 TPW 2/26/18 3400 - 2/19/18 | 3800 - 2/26/18 4300 - 2/27/18 | 4B00 - 3/01/18 4200 - 3/05/18 | 4800 - 3/14/18 5000 - 3/16/18 | 6000 - 3/19/18 |
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10-20-2021, 07:52 AM
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#6 |
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Emailed Phastek and their support has been amazing. Got a reply immediately and they will handle the warranty claim for me.
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2021 2SS A10 - Summit White - NPP - MRC - Adrenaline Red Interior Pkg - Black Appearance Pkg - Ground Effect Pkg - Suede Steering Wheel and shifter - Red Calipers - Carbon Flash Wheels w black lug nuts - DD Tinted Side Markers - Hero Tinted Rear Reflectors - Redline Fender Badges - 20% Tint
Audio System Build Log ----------------------------------------------------------- 2014 Z/28 Summit White - sold 2020 2010 2SS/RS Summit White - sold 2014 |
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10-20-2021, 08:15 AM
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#7 | |
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Drives: 2017 Silverado/2017 ZL1 Join Date: Aug 2019
Location: Jax/Palatka FL
Posts: 1,090
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Quote:
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10-20-2021, 01:42 PM
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#8 |
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Update: So Phastek took care of everything! They communicated with DD on my behalf and DD is shipping me a new marker.
Exceptional customer service from Phastek!
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2021 2SS A10 - Summit White - NPP - MRC - Adrenaline Red Interior Pkg - Black Appearance Pkg - Ground Effect Pkg - Suede Steering Wheel and shifter - Red Calipers - Carbon Flash Wheels w black lug nuts - DD Tinted Side Markers - Hero Tinted Rear Reflectors - Redline Fender Badges - 20% Tint
Audio System Build Log ----------------------------------------------------------- 2014 Z/28 Summit White - sold 2020 2010 2SS/RS Summit White - sold 2014 |
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