Mylink went crazy.

clanky · 08-13-2016, 07:40 AM

Started a couple days ago I noticed that the infotainment system would stay black for a little bit before booting up. Anyways on my way to work this morning it decided to just start randomly smashing buttons,

it started changing stations so I hit home then it opened up the NAV and started hitting all kinds of buttons until it finally went unresponsive. It turns on and plays music, but it's just stuck at the home screen and doesn't respond to any touches on the screen. For what it's worth here is a video of it not doing anything lol. https://youtu.be/1MwT7UzzboM
Will be calling the dealership soon as they open.

Not sure why the video isn't working. :/

suzook · 08-13-2016, 07:45 AM

Did it do this once? Or this is how it is all the time?

clanky · 08-13-2016, 07:47 AM

Quote:

Originally Posted by suzook

Did it do this once? Or this is how it is all the time?

All the time now, I have restarted it let it sit for a little bit. Not responding at all.

MiamiBlueCamaro · 08-13-2016, 07:54 AM

.

Com69 · 08-13-2016, 08:53 AM

Have you tried the battery disconnect approach?

TedJS · 08-13-2016, 09:31 AM

There is a calibration update to address this particular issue (no bulletin at this time). Dealer should be able to easily verify if it needs it.

clanky · 08-13-2016, 10:49 AM

Quote:

Originally Posted by TedJS

There is a calibration update to address this particular issue (no bulletin at this time). Dealer should be able to easily verify if it needs it.

I don't know what any of that means lol. Is that saying it's more than likely just an update thing? The soonest they can get me in is Wednesday so I guess i'll just have to do without until then. Hopefully it'll be a quick fix.

clanky · 08-13-2016, 10:51 AM

Quote:

Originally Posted by Com69

Have you tried the battery disconnect approach?

I was honestly about to do this, but figured that might not actually fix the problem and might just be a temporary band-aid. As much as I hate to, I decided to take it to the dealership and hope they don't jack it all up or take months to fix it... they are notorious for that apparently.

vet757 · 08-13-2016, 11:36 AM

Quote:

Originally Posted by clanky

I was honestly about to do this, but figured that might not actually fix the problem and might just be a temporary band-aid. As much as I hate to, I decided to take it to the dealership and hope they don't jack it all up or take months to fix it... they are notorious for that apparently.

Please keep us updated if you can, mine had a little hiccup where it wouldnt show the HVAC controls on the display (just blank) the other day and since then Ive been suspicious. Good luck!

TedJS · 08-13-2016, 11:53 AM

Quote:

Originally Posted by clanky

I don't know what any of that means lol. Is that saying it's more than likely just an update thing? The soonest they can get me in is Wednesday so I guess i'll just have to do without until then. Hopefully it'll be a quick fix.

It's a software update for the radio - those are the calibrations from my 2016 prior to doing update. Did a screen shot prior to programming. You can see description of first one and what it "fixes."

Took about an hour or so to load the file into the vehicle.

SuperSound · 08-13-2016, 12:27 PM

Quote:

Originally Posted by clanky

Started a couple days ago I noticed that the infotainment system would stay black for a little bit before booting up. Anyways on my way to work this morning it decided to just start randomly smashing buttons,

it started changing stations so I hit home then it opened up the NAV and started hitting all kinds of buttons until it finally went unresponsive. It turns on and plays music, but it's just stuck at the home screen and doesn't respond to any touches on the screen. For what it's worth here is a video of it not doing anything lol. https://youtu.be/1MwT7UzzboM
Will be calling the dealership soon as they open.

Not sure why the video isn't working. :/

Check out this thread. Speedy had a very similar issue resolved by software update and battery disconnect.

http://www.camaro6.com/forums/showthread.php?t=453662

clanky · 08-13-2016, 12:38 PM

Awesome then hope it goes as smooth as it did with you guys! Thanks for the info!!!

clanky · 08-18-2016, 12:25 PM

Yep so mine got fixed today was simple. Was only there for an hour and 45 minutes. "3025 scanned for trouble codes found dtc u0184 and found #16-na-107" Gibberish to me and probably most of you. They said they did an update and it should have fixed it. Haven't seen it happen again, although it wasn't happening the day before I took it in either. Sometimes it would work fine and sometimes it would either be black screen or buttons just wouldn't respond. Hoping it won't pop back up.

vet757 · 08-18-2016, 01:32 PM

Quote:

Originally Posted by clanky

Yep so mine got fixed today was simple. Was only there for an hour and 45 minutes. "3025 scanned for trouble codes found dtc u0184 and found #16-na-107" Gibberish to me and probably most of you. They said they did an update and it should have fixed it. Haven't seen it happen again, although it wasn't happening the day before I took it in either. Sometimes it would work fine and sometimes it would either be black screen or buttons just wouldn't respond. Hoping it won't pop back up.

Thanks for the update, Im glad they figured out the issue.

08-13-2016, 07:45 AM	#2
suzook Drives: camaro Join Date: May 2013 Location: Stony Brook,NY Posts: 1,756	Did it do this once? Or this is how it is all the time? __________________ 2016 2SS,A8,NAV,NPP,MAG Ride,Sunroof Hyperblue/JetBlack

08-13-2016, 07:54 AM	#4
MiamiBlueCamaro Drives: Gen 6 Camaro RS Join Date: Dec 2015 Location: Miami FL Posts: 1,725	. Attached Images

08-13-2016, 09:31 AM	#6
TedJS Drives: 2016 Camaro SS Join Date: Jul 2016 Location: Cleveland, OH Posts: 92	There is a calibration update to address this particular issue (no bulletin at this time). Dealer should be able to easily verify if it needs it. Attached Images

08-13-2016, 07:40 AM	#1
clanky Hyper Blue 2016 Camaro 2S Drives: 16 Hyper Blue2SS NPP MagRide 6M NAV Join Date: Apr 2016 Location: east texas Posts: 655	Mylink went crazy. Started a couple days ago I noticed that the infotainment system would stay black for a little bit before booting up. Anyways on my way to work this morning it decided to just start randomly smashing buttons, it started changing stations so I hit home then it opened up the NAV and started hitting all kinds of buttons until it finally went unresponsive. It turns on and plays music, but it's just stuck at the home screen and doesn't respond to any touches on the screen. For what it's worth here is a video of it not doing anything lol. https://youtu.be/1MwT7UzzboM Will be calling the dealership soon as they open. Not sure why the video isn't working. :/

08-13-2016, 08:53 AM	#5
Com69 Banned Drives: 2016 Camaro 2SS 6M Nightfall Gray Join Date: May 2016 Location: Western MA Posts: 522	Have you tried the battery disconnect approach?

08-13-2016, 12:38 PM	#12
clanky Hyper Blue 2016 Camaro 2S Drives: 16 Hyper Blue2SS NPP MagRide 6M NAV Join Date: Apr 2016 Location: east texas Posts: 655	Awesome then hope it goes as smooth as it did with you guys! Thanks for the info!!!

08-18-2016, 12:25 PM	#13
clanky Hyper Blue 2016 Camaro 2S Drives: 16 Hyper Blue2SS NPP MagRide 6M NAV Join Date: Apr 2016 Location: east texas Posts: 655	Yep so mine got fixed today was simple. Was only there for an hour and 45 minutes. "3025 scanned for trouble codes found dtc u0184 and found #16-na-107" Gibberish to me and probably most of you. They said they did an update and it should have fixed it. Haven't seen it happen again, although it wasn't happening the day before I took it in either. Sometimes it would work fine and sometimes it would either be black screen or buttons just wouldn't respond. Hoping it won't pop back up.

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