Accept delivery without dealer installed options?

7Merlin · 07-19-2023, 08:04 PM

Hi, my factory order was finally built and arrived at the dealer. But the dealer informed me that none of the delear installed options parts have been delivered yet.

This is my first time. Is this a common situation? Should I take delivery and pay for the car in full (most likely paying cash) and then wait until they get the parts and install them some time later? What kind of "proof" I can get they'll do all that and do it right? It's all verbal commitment. Or it's based on window sticker (which includes all this) and manufacturer warranty/service agreement?

Kamero6 · 07-19-2023, 08:29 PM

They can write a piece of paper that says "OWED" and you can claim that later.

But knowing dealers, they will not honor that if they don't want, and no lawyer would get involved in something like that. Other than BBB and reviews online you don't have much leverage.

I would try to get the car withouth paying the dealer installed options, none of them. Even if you finance the car, don't finance that part and pay later cash or credit.
I would also call GM corporate and ask them. My car had missing rear floor mats, asked GM and they said they were not written in the build sheet, but they found the front ones, which I have. Those small little details piss you off, 50k car and no rear mats, how cheap can you be...

The question is, can they sell the car to someone else if you don't pick it up? I guess they can.

PS: Don't let this dumb thing ruin your new camero experience, be cold, do what you have to do and wait. If pieces never show up, you didn't pay for them, if they show up, try to install them yourself.

Shawn2SS1LE · 07-19-2023, 09:57 PM

I would close the deal now while you know what the rebates are, ie summer drive cash.

CTRifecta · 07-20-2023, 02:07 PM

what type of dealer installed options are we talking about?

Also - they should be able to provide you with a "We owe you" and you can just get them when they arrive. Unless your dealership is super shady (which then I would question why even use them to begin with), they will honor the items owed.

ZL1 1LE · 07-20-2023, 02:17 PM

Quote:

Originally Posted by Kamero6

They can write a piece of paper that says "OWED" and you can claim that later.

But knowing dealers, they will not honor that if they don't want, and no lawyer would get involved in something like that. Other than BBB and reviews online you don't have much leverage.

I would try to get the car withouth paying the dealer installed options, none of them. Even if you finance the car, don't finance that part and pay later cash or credit.
I would also call GM corporate and ask them. My car had missing rear floor mats, asked GM and they said they were not written in the build sheet, but they found the front ones, which I have. Those small little details piss you off, 50k car and no rear mats, how cheap can you be...

The question is, can they sell the car to someone else if you don't pick it up? I guess they can.

PS: Don't let this dumb thing ruin your new camero experience, be cold, do what you have to do and wait. If pieces never show up, you didn't pay for them, if they show up, try to install them yourself.

This, I believe that it's called a Due Bill.

50MileSmile · 07-20-2023, 02:37 PM

Make sure you have the dealer or the parts dept. check to see that the dealer-installed parts are still available. Some of those parts have run out, even at the aftermarket GM parts suppliers.

WhiteMale · 07-20-2023, 02:47 PM

In all my car deals I've not had dealer options that I can think of but there was always some separate document the dealer created that listed things, if any, that they owed me, and no one promised me anything that wasn't listed, etc etc
I wouldn't leave without a similar document.

7Merlin · 07-20-2023, 07:30 PM

Thanks for the suggestions! I'll request a doc.

For anyone interseted, the LPO options I got:
- Black Wheel Lug Nuts and Locks Package (PCL)
- Alloy sport pedals (JF5)
- Front and rear body-color splash guards (VRV)
- Illuminated footwells (S0O)
- 6.2L Strut tower brace in Black (SCG)
- Windscreen air deflector (VLN)

All these are worth their money to me (around $2.5k)

Camaroguy67 · 07-20-2023, 08:33 PM

Quote:

Originally Posted by 7Merlin

Thanks for the suggestions! I'll request a doc.

For anyone interseted, the LPO options I got:
- Black Wheel Lug Nuts and Locks Package (PCL)
- Alloy sport pedals (JF5)
- Front and rear body-color splash guards (VRV)
- Illuminated footwells (S0O)
- 6.2L Strut tower brace in Black (SCG)
- Windscreen air deflector (VLN)

All these are worth their money to me (around $2.5k)

I had dealer installed options that were not with the car. I took possession of the car instead of leaving it sit on their lot. Took about 3 weeks to show up and they were installed no problem. It's fairly common not to ship them with the car.

7Merlin · 07-20-2023, 09:05 PM

Thanks, I'm glad I'm not the only one, definitely less anxiety : ). Or is this excitement? I don't know. Taking delivery tomorrow

7Merlin · 09-21-2023, 12:20 AM

Wrapping this up.

Finally all options were installed this week. One of the parts (wheel locks) showed order date 8/17, about month after I picked up the car lol.

One insteresting thing that Alloy sport pedals (JF5) were already installed from the factory even if it said it's a dearler installed part.

Also interesting that the car came with the strut tower brace stock. I found out these are standard on convertibles. It was gray/metallic color with no markings. The LPO one is a bit nicer, in black and says "Performance". The dealer didn't give me the old one : (.

Another interesting tidbit that I've found out by reading the wheel locks manual: they need to be re-torqued after 25 miles. The dealer didn't tell me this : (.

07-19-2023, 08:04 PM	#1
7Merlin Drives: 2023 2SS Red Hot Convertible Join Date: Jan 2023 Location: SF Bay Area Posts: 35	Accept delivery without dealer installed options? Hi, my factory order was finally built and arrived at the dealer. But the dealer informed me that none of the delear installed options parts have been delivered yet. This is my first time. Is this a common situation? Should I take delivery and pay for the car in full (most likely paying cash) and then wait until they get the parts and install them some time later? What kind of "proof" I can get they'll do all that and do it right? It's all verbal commitment. Or it's based on window sticker (which includes all this) and manufacturer warranty/service agreement?

07-19-2023, 08:29 PM	#2
Kamero6 Drives: 6th Gen LT1 Join Date: Jun 2023 Location: Southeast Posts: 244	They can write a piece of paper that says "OWED" and you can claim that later. But knowing dealers, they will not honor that if they don't want, and no lawyer would get involved in something like that. Other than BBB and reviews online you don't have much leverage. I would try to get the car withouth paying the dealer installed options, none of them. Even if you finance the car, don't finance that part and pay later cash or credit. I would also call GM corporate and ask them. My car had missing rear floor mats, asked GM and they said they were not written in the build sheet, but they found the front ones, which I have. Those small little details piss you off, 50k car and no rear mats, how cheap can you be... The question is, can they sell the car to someone else if you don't pick it up? I guess they can. PS: Don't let this dumb thing ruin your new camero experience, be cold, do what you have to do and wait. If pieces never show up, you didn't pay for them, if they show up, try to install them yourself.

07-19-2023, 09:57 PM	#3
Shawn2SS1LE Drives: 2023 Camaro 2SS 1LE Join Date: Aug 2022 Location: MI Posts: 13	I would close the deal now while you know what the rebates are, ie summer drive cash.

07-20-2023, 02:07 PM	#4
CTRifecta Drives: 2SS 1LE Join Date: Jul 2023 Location: Massachusetts Posts: 320	what type of dealer installed options are we talking about? Also - they should be able to provide you with a "We owe you" and you can just get them when they arrive. Unless your dealership is super shady (which then I would question why even use them to begin with), they will honor the items owed.

07-20-2023, 02:37 PM	#6
50MileSmile Drives: 2023 2SS, 2018 1SS 1LE, 1993 Z/28 Join Date: Jun 2018 Location: Midwest Posts: 819	Make sure you have the dealer or the parts dept. check to see that the dealer-installed parts are still available. Some of those parts have run out, even at the aftermarket GM parts suppliers.

07-20-2023, 02:47 PM	#7
WhiteMale Drives: 23 ZL1 A10 Rapid Blue Join Date: Aug 2020 Location: MO Posts: 1,992	In all my car deals I've not had dealer options that I can think of but there was always some separate document the dealer created that listed things, if any, that they owed me, and no one promised me anything that wasn't listed, etc etc I wouldn't leave without a similar document.

07-20-2023, 07:30 PM	#8
7Merlin Drives: 2023 2SS Red Hot Convertible Join Date: Jan 2023 Location: SF Bay Area Posts: 35	Thanks for the suggestions! I'll request a doc. For anyone interseted, the LPO options I got: - Black Wheel Lug Nuts and Locks Package (PCL) - Alloy sport pedals (JF5) - Front and rear body-color splash guards (VRV) - Illuminated footwells (S0O) - 6.2L Strut tower brace in Black (SCG) - Windscreen air deflector (VLN) All these are worth their money to me (around $2.5k)

07-20-2023, 09:05 PM	#10
7Merlin Drives: 2023 2SS Red Hot Convertible Join Date: Jan 2023 Location: SF Bay Area Posts: 35	Thanks, I'm glad I'm not the only one, definitely less anxiety : ). Or is this excitement? I don't know. Taking delivery tomorrow

09-21-2023, 12:20 AM	#11
7Merlin Drives: 2023 2SS Red Hot Convertible Join Date: Jan 2023 Location: SF Bay Area Posts: 35	Wrapping this up. Finally all options were installed this week. One of the parts (wheel locks) showed order date 8/17, about month after I picked up the car lol. One insteresting thing that Alloy sport pedals (JF5) were already installed from the factory even if it said it's a dearler installed part. Also interesting that the car came with the strut tower brace stock. I found out these are standard on convertibles. It was gray/metallic color with no markings. The LPO one is a bit nicer, in black and says "Performance". The dealer didn't give me the old one : (. Another interesting tidbit that I've found out by reading the wheel locks manual: they need to be re-torqued after 25 miles. The dealer didn't tell me this : (.

User Name		Remember Me?
Password