04-03-2018, 01:42 PM | #1 |
Drives: 2016 Camaro 2SS Join Date: Sep 2016
Location: Santa Clara CA
Posts: 89
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Beyond frustrated
This probably isn't the right place for this post but I have to vent. I dropped my car off last Monday 3/26 to have my blower and DSX aux system installed. I was told the car would be finished by Friday 3/30. I called on Thursday 3/29 and was told they hadn't touched the car but would be starting on Friday and it would be ready Tuesday or Wednesday this week. Here we are on Tuesday and I call in and I am now being told that the shop owner is on vacation this week and they won't get to it till Monday 4/9. Meanwhile, I am paying daily for a rental which isn't cheap. I am so pissed right now I can't see straight. They will have had the car for 2 weeks on 4/9 and I will be out $500 for a rental. I could've dropped it off 4/9 and saved myself the money. Fudge!!!!!!!
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04-03-2018, 01:52 PM | #2 |
Drives: 2017 1SS convertible Join Date: Feb 2018
Location: Oklahoma
Posts: 57
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If they haven't touched it go get the car and take it somewhere else. If you don't the headache will continue worse. A shop who doesn't communicate does not get my business
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04-03-2018, 01:56 PM | #3 |
Drives: 2016 Camaro 2SS Join Date: Sep 2016
Location: Santa Clara CA
Posts: 89
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The catch 22 is that they are one of 3 shops within a 2 hour range from me that can do the install and tune. The 2 other shops can't get to my car until May/June. I am not comfortable having one shop do the install and remote tuning my car. I will ultimately want to get it dyno'd so I would rather just get everything done under 1 roof if that makes sense.
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04-03-2018, 02:00 PM | #4 |
Drives: 2017 Camaro SS 1LE Krypton Green Join Date: Sep 2017
Location: Maryland
Posts: 61
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Maybe expand the range a bit for a better shop - I can promise things won't magically get better moving forward
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04-03-2018, 02:11 PM | #5 |
Drives: 2019 CTS-V Join Date: Feb 2016
Location: San Diego
Posts: 421
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Your experience raises some serious red flags. I personally would take it to another shop. I know it sucks waiting until May/June. I'm an incredibly impatient person, but a shop that doesn't communicate, makes false promises, and blows you off would make me question their integrity. I would cut my loses and find a trustworthy shop.
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04-03-2018, 02:34 PM | #6 |
Drives: SS Join Date: Jan 2017
Location: Oakland, CA
Posts: 152
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Which shop is this? Hayward or Livermore?
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04-03-2018, 03:01 PM | #7 |
Drives: Nothing cool atm Join Date: Aug 2017
Location: California
Posts: 138
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If you're not happy with the situation, pull the car out and find a better shop.
Or at least tell them you're going to, because it's costing you more and more by the day. Also explain you didn't hire them to rushedly put your car together. A blower isn't that big of an install. 4 days should be enough time. That being said, if they are busy that can happen. Hard to know from the outside if they ran into un forseen events. From here vacation sounds weird to say the least. On one hand you need to be patient for install+tune to all get buttoned together correctly. On the other a shop needs to be diligent and professional. |
04-03-2018, 03:46 PM | #8 |
HYPER SS
Drives: 2016 Supercharged 2SS Join Date: Feb 2014
Location: Troy OH
Posts: 1,252
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I'd take it back NOW. They ask why? simply tell them.
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2000 status 02/01/16 3000 status 02/29/16 3400 status 03/07/16 TPW of 03/14/16 4200 status 03/17/16 in transit! Delivered 03/23/16 2SS Hyper Blue | 6M | NPP | Mag ride | ceramic white Int. | Black out bow ties | P3 Gauge| Front splitter. | 6 pot upgraded brembo brakes. | Magnuson Supercharger/95MM pulley | Rotofab Intake | ZL1 side skirts | HRE FF04 wheels - Michelin PSS4 | ZL1 add ons rock guards and lift points. | AWE touring - resinated catback with link pipes. |
04-03-2018, 03:48 PM | #9 |
Drives: 16' Camaro E-Force SS Join Date: Jul 2016
Location: Morgan Hill, Ca
Posts: 836
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Dude. It's the bay area. Anyone can install it. Take it out and find a better shop.
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2016 e-Force 2SS Instagram @cleoent |
04-03-2018, 04:05 PM | #10 |
Drives: 2017 2lt rs Join Date: May 2017
Location: Ontario canada
Posts: 332
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Get it outta there and check your mileage - fast.
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04-03-2018, 04:15 PM | #11 |
Drives: 17 ZL1 Join Date: Mar 2017
Location: VA
Posts: 1,075
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Yep as others have said Run forest Run!!!!
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04-03-2018, 07:36 PM | #12 |
Drives: 2022 Lt1 A10 Join Date: Nov 2015
Location: clark, mo
Posts: 8,860
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Maybe I missed but what blower did you choose? Sorry to here this happened to you.
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04-03-2018, 09:07 PM | #13 |
Drives: 2017 Camaro 2SS Nightfall Gray vert Join Date: Jan 2018
Location: Swansea, IL
Posts: 1,219
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Wow! That sucks. Sorry to hear about the delays...that's a tough one for sure. Good luck getting things turned around.
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04-03-2018, 09:13 PM | #14 |
Drives: 2016 Camaro 2SS Join Date: Sep 2016
Location: Santa Clara CA
Posts: 89
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Surprisingly there aren’t that many shops out here that can install AND tune your car under one roof. Let alone shops that specialize in late mode GM cars. I gave the owner a $500 deposit and he’s on vacation now so I can’t just go get it. At this point I’m kinda stuck between a rock and a hard place. I’m hoping at the very least he will work with me on the install price to cover the cost of the rental. I can wait, it’s just frustrating.
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