[DANACO]

Originally Posted by 2018ZL1

I ended up using a sharpie to color mine.... just thought they would send black hardware like the install video.

Auveco makes most if not all black oxide trim fasteners for the auto industry in this country, look them up, they have a huge catalog, all high quality stuff and have the black finishes that do not corrode even in the winter salts.

[jjgi5150]

I had great customer service. l had a minor fitment issue on my GT4 tow hook. l called and explained it, and in two days l had a new piece in the mail.

JJ

[drfeelgood]

He gave me his cell phone to call him personally (no I won't share it lol) when I purchased one of the first dive planes for the ZL1. Great guys, great customer service, great response to mistakes that they make regarding rectifying the situation.

[ccw]

Originally Posted by DANACO

Has anyone else had the unfortunate experience of dealing with these people in that they never answer the phone and don’t respond to emails, all this after placing an order and wanting to make an adjustment to an order after just placing it.

Very frustrating, not a good wat to run a business, sorry I found out too late after purchasing from them.

Mad !

I'm here in San Diego and I've stopped by John's place many times, and 99% of the time he's out in the shop working hard. He's a small operation, so you'll have to cut him a bit of slack as they don't always have someone for the phones and can be a bit slower on email. But he will do the right thing and take care of you!

[2018ZL1]

Originally Posted by DANACO

Auveco makes most if not all black oxide trim fasteners for the auto industry in this country, look them up, they have a huge catalog, all high quality stuff and have the black finishes that do not corrode even in the winter salts.

excellent! Thanks!

[tjaizl1]

oh man....I just ordered their lift pads..... Im just hoping it gets to my door by monday or the end of the next week the latest..... Now i am worried lol

I need to do my diff fluid and oil change asap....

[Lafourche1]

Originally Posted by tjaizl1

oh man....I just ordered their lift pads..... Im just hoping it gets to my door by monday or the end of the next week the latest..... Now i am worried lol

I need to do my diff fluid and oil change asap....

These are very nice pieces. I had to wait a bit on mine, but well worth the wait. Small shop but very good folks to work with. I was given his cell, too. I'll follow protocol and not share it either.

[carguy55]

I've had good results with ordering and getting e-mail from them, but if they say call and talk to John, good luck on that!

[Badgerbimmer]

i order the lifts points, very nice. Just received and installed the tow hook, also very nice. Ordered and received the rock guards awhile ago haven't gotten around to opening them up yet but they look as expected. nothing but good experiences.

[Gunkk]

Originally Posted by tjaizl1

oh man....I just ordered their lift pads..... Im just hoping it gets to my door by monday or the end of the next week the latest.....

My lift pads arrived in a little over a week, but the vert is special order which John machines to fit around the x-brace brackets.

If you find the included screws a bit short, you can get some 1/4-28 x3/4" long stainless set screws from Fastenal, or Fastenere, et al.

I recommend a bit of blue loctite as well just in case... If you don't have loctite (shame, shame) then re-tighten after a few hundred miles.

[kttxz06]

Originally Posted by DANACO

Has anyone else had the unfortunate experience of dealing with these people in that they never answer the phone and don’t respond to emails, all this after placing an order and wanting to make an adjustment to an order after just placing it.

Very frustrating, not a good wat to run a business, sorry I found out too late after purchasing from them.

Mad !

Honestly. That's most vendors around here and on every other forum. I'd say at least 50%. Remember, most forum vendors are shops first, parts 2nd. They aren't really set up like a customer services type business.

[HYPER1LE]

FYI y’all, Matt from YT Lethal Garage was brought on / took a position with ZL1Addons to help John since Matt is real good with social media. I’ve met both of them last year at CamaroFest VII and their great guys! It is a small operation business but strive to offer quality products. I purchased the lift pads and premium rock guards, the latter of which John personally installed on my car last year at CamaroFest. The lift points were shipped within 24 hours and delivered I think it was within 72. I will purchase again and feel confident in this company, John, and Matt. Also, Matt has mentioned returning for CamaroFest VIII.

[Sooner Cole]

I had a terrible experience with a tow hook that was the wrong size. After trying for a couple of weeks to contact them to fix the issue, I finally just contacted Pay Pal and got a refund. I sure they are nice people, but..... business is business.

[Stephen12ZL1]

I've had great experiences for years and John stands behind his products.