Frustration is building

MrImSoFly · 01-14-2016, 10:47 PM

So here is the story of my first 1,355 miles. Car was doing great for a while. A couple weeks after I purchased it I order splash guards. On my first trip the part was defected,so I had to come back at later date. I returned January 2nd and the same thing happened. I return a week later and they finally installed the splash guards correct. However, another issue came up. The Rack and Pinion steering needed to be replaced. It was repaired but when l went to pick it up this evening there was a loud rumbling throughout the cabin now they told no one can inspect the vehicle until Saturday. I have been without my car since Saturday and I am now growing even more frustrated with this whole thing. I will definitely be on the phone with someone from chevy/GM tomorrow

SPCBA · 01-14-2016, 11:06 PM

Goodluck

Toxicgoober · 01-14-2016, 11:32 PM

That sucks man. Similar situation as when I bought my Maxima a while back. I didn't drive the thing for nearly 3 out of the first 5 weeks I owned it because of stupid little issues like that. Such a pain. Really saps the excitement out of getting a new car.

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MikeyCamaro · 01-15-2016, 07:59 AM

Sorry to hear that. These being such complex machines, whenever I buy a new car I just cross my fingers that mine won't be one of the unlucky that have multiple issues. It's a bit like playing the lottery. You have to hope you don't win the "sourball" and end up with a lemon. In your case, the sound might be an issue with the steering work they did. Hopefully once they get that cleared up, you'll be good to go!

Seen a few post on steering issues: could be a weak spot of the first year here. Every new/redesign has a few common issues. The price we pay for being on the cutting edge I guess. We've got them over on the Challenger forums too: radiator leaks being the most notable. All first year designs seem to have some weak spots that have to be worked out, so I say keep the faith and hang in there.

Best of luck.

Mike

cartem2 · 01-15-2016, 09:18 AM

Sorry to hear, hope they get everything worked out quickly and you're back on the road with it asap.

01-14-2016, 10:47 PM	#1
MrImSoFly Drives: 2017 Hyper Blue 2SS Join Date: Jul 2015 Location: Chicago Posts: 317	Frustration is building So here is the story of my first 1,355 miles. Car was doing great for a while. A couple weeks after I purchased it I order splash guards. On my first trip the part was defected,so I had to come back at later date. I returned January 2nd and the same thing happened. I return a week later and they finally installed the splash guards correct. However, another issue came up. The Rack and Pinion steering needed to be replaced. It was repaired but when l went to pick it up this evening there was a loud rumbling throughout the cabin now they told no one can inspect the vehicle until Saturday. I have been without my car since Saturday and I am now growing even more frustrated with this whole thing. I will definitely be on the phone with someone from chevy/GM tomorrow

01-14-2016, 11:06 PM	#2
SPCBA Drives: pleather and Chiclets Join Date: Mar 2012 Location: a line somwhere Posts: 4,206 View My Garage	Goodluck __________________ the power by www.cunningham-motorsports.com the brakes by www.RacingBrake.com

01-15-2016, 09:18 AM	#5
cartem2 Drives: Nightfall Gray 2LT RS Join Date: Aug 2012 Location: Cincinnati, Ohio Posts: 638 View My Garage	Sorry to hear, hope they get everything worked out quickly and you're back on the road with it asap. __________________ My Build Journal, Review, and Photos: Here

01-14-2016, 11:32 PM	#3
Toxicgoober Drives: 2014 Maxima Join Date: Dec 2015 Location: Louisiana Posts: 280	That sucks man. Similar situation as when I bought my Maxima a while back. I didn't drive the thing for nearly 3 out of the first 5 weeks I owned it because of stupid little issues like that. Such a pain. Really saps the excitement out of getting a new car. Sent from my iPhone using Tapatalk

01-15-2016, 07:59 AM	#4
MikeyCamaro Drives: 2015 Challenger SRT Join Date: Jan 2016 Location: West Florida Posts: 147	Sorry to hear that. These being such complex machines, whenever I buy a new car I just cross my fingers that mine won't be one of the unlucky that have multiple issues. It's a bit like playing the lottery. You have to hope you don't win the "sourball" and end up with a lemon. In your case, the sound might be an issue with the steering work they did. Hopefully once they get that cleared up, you'll be good to go! Seen a few post on steering issues: could be a weak spot of the first year here. Every new/redesign has a few common issues. The price we pay for being on the cutting edge I guess. We've got them over on the Challenger forums too: radiator leaks being the most notable. All first year designs seem to have some weak spots that have to be worked out, so I say keep the faith and hang in there. Best of luck. Mike

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