04-26-2016, 09:48 AM | #15 |
Drives: 2015 2SS/RS/1LE Join Date: Feb 2015
Location: Tucson
Posts: 866
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Troll?
Maryland speed has been very quick for me.
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2015 SS/RS/1LE
HSA delete, VMAX throttle body, CAI inc. Intake, PRC255 heads, BTR 660 springs, BTR cryo-treated rockers, PAT G 232/240 .654/.626 110+2, johnson 2110's, Manton 502 pushrods, C5R, Melling high volume/high pressure, Powerbond 25% underdrive pulley, Proform covers, Kooks stepped headers, catless mids, Doug Thorley exhaust. 512rwhp, 446rwtq on a mustang dyno, tuned by Cunningham motorsports. |
04-26-2016, 10:17 AM | #16 |
Ordered intake and headers same day, had the intake the very next day. Headers took 4 weeks, but they were on back order so no big deal there at all. I called at 3 weeks for an update, they were super friendly and kept me fully informed.
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04-26-2016, 12:36 PM | #17 |
Drives: 2015 1LE Join Date: Nov 2013
Location: SE Florida
Posts: 311
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What's the old saying...."fast, cheap,relaible...pick two" that's why I have no issues with the waiting for my coated headers. The price was amazing but with the good price comes a longer wait. Some people just don't think this way.
Last edited by yenkostyle; 04-26-2016 at 01:59 PM. |
04-26-2016, 03:41 PM | #18 |
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Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
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We have 1-3 lines that are bad right now with delays. The rest is shipping very quick.
On all Kooks products, the delay is noted in the shipping/manuf. notes tab of each product description, the order terms you agree to at checkout, and we send you an email. Plus if you call and order over the phone, it discussed and put on your invoices. The only places that have Kooks in stock right now do because they charge a ton. If you call here wanting to throw money around, and pay the same as everyone else charges, we would be glad to find a way to get your order to you faster. However on the free coating/discounted orders, we have to wait for stock to come in for it to make sense for us. A lot of these lines are hand made 10-30 units at a time. So when you hit the busy time of the year, more gets sold than can be made and a running backorder happens. Throw in, we are the only place that offers reasonably price coating, and that can double ETAs. If you watch our marketing, we practically beg people to order in the fall and winter because things are slow then and orders are filled faster. However it is the same every year, people order headers when it is warm, and their tax return hits, and get mad they have to wait. One thing people don't get, which is super frustrating is the only way to prevent backorders is charge more. I could charge more, make the same money, and sell a bit less. The backorder would go away pretty fast. I don't want to do that because I like bringing people value to my customers....but threads like this are disheartening. It straight makes you want to find out who placed the order, cancel it, and refund them, so they can go pay more to have the same wait elsewhere. We did recently have scenario where the stepped headers Kooks only makes or us were backordered for a few months. The issue there is we will have 3 sit on the shelf for 3 months, then all the sudden you sell 10. Then we have to order more and that took a while. They are in stock now however and shipping immediatly. Last edited by MarylandSpeed; 04-26-2016 at 05:08 PM. |
04-26-2016, 03:48 PM | #19 |
Account Suspended
Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
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04-26-2016, 03:54 PM | #20 |
Drives: 2011 1SS/RS IBM Camaro Join Date: Jan 2011
Location: Chittenango, NY, USA
Posts: 7,219
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No complaints what so ever with Maryland Speed. Kooks Long tube 1 7/8 coated. Plus HFC my preference made & coated in America made great package deal. Took 1 day short of 4 weeks just what they quoted me. Keep me up to date every time I called them. And answered all my pm's.
Would buy from them again no hesitation. Thxs again Maryland Speed.
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04-26-2016, 04:18 PM | #21 | |
Started#gottalovethatblue
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04-29-2016, 05:47 AM | #22 | ||
Drives: '17 Corvette Grand Sport M7 Join Date: May 2012
Location: Pennsylvania
Posts: 3,748
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MY RIDE: 2017 CORVETTE GRAND SPORT--TRIPLE BLACK, 7 SPEED MANUAL, VARARAM TCR-7 INTAKE, BORLA CATLESS X-PIPE, CARBON FIBER STAGE 2 AERO, MGW SHORT-THROW SHIFTER
**SOLD**2011 TRIPLE BLACK SS CONVERTIBLE--6 SPEED MANUAL, MANY MODS, 455 RWHP/435 RWTQ DAD'S RIDE: 2012 ZL1 #1866--BLACK, 6 SPEED MANUAL, EXPOSED CF HOOD, POLISHED WHEELS, SUNROOF, ROTO-FAB INTAKE "Silly Americans, taking from the rich and giving to the poor only works in fairy tales. Success is earned here!". |
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04-30-2016, 12:31 PM | #23 |
Drives: 2011 camaro ss Join Date: May 2014
Location: Houston
Posts: 36
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i ordered a CAI recharge kit March 25th and never received it after 4 phone calls and no results i finally got them to cancel my order yesterday April 29 over a month later. i will never use them again.
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04-30-2016, 08:11 PM | #24 |
Drives: 2010 Camaro SS Join Date: Dec 2006
Location: MN
Posts: 1,172
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I feel for you guys that aren't getting your parts in a timely manner. I absolutely HATE when I order a part from someone who claims to have it in stock, but then it turns out they are just an order taker and the parts drop ship from somewhere else.
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04-30-2016, 09:11 PM | #25 | |
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Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
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It's not like we are holding things up or playing games over a $20 cleaning kit. If it were a large brand like K&N we could get it from a wholesaler as a stoppage. CAI only comes from CAI. |
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04-30-2016, 09:33 PM | #26 | |
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Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
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The "order taker" thing is funny. Go to your local speed shop and try to order the stuff we sell. You will thumb through some catalogs, pick parts out, pay them, and be told to come back in a week. That is because they stock nothing and have to order it from the same places we do. One other factor is not everything sells all the time. For instance..I would say 20% of the parts on our site we regularly sell. 30% seldom sell (1-2 a month). The rest seldom or has never sold. So if we are gonna limit what we list on our site to only what is on hand...that would be determined by what parts sell and lead to much smaller selection. The only places that actually only sell what they have on their shelf is Summit and Jegs. That is because they are actually wholesalers that sell direct to the public. Summit for instance also sells under the name Atech..and pretty much every speed shop out their has an account with them. The downside though is they charge more because they have to protect their wholesale business. No speedshop would want to buy from ATECH if they sold parts cheaper to the public through Summit. In terms of saying it is "in stock"...our website does not use those words anywhere. I had that custom coded. Most shopping cart software however is in stock (on), or out of stock (off). This does not really account for dropshipping, which 90% of the time |
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05-01-2016, 09:24 AM | #27 | |
Drives: 2010 2SS/RS Inferno Orange Join Date: Mar 2013
Location: San Antonio, TX
Posts: 628
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This is so true! If I need a part quickly I usually call the supplier first to find out if the part is in stock. This way there are no surprises down the road. We have turned into a society of instant gratification and if we don't get our way we can go online and complain. Granted, every shop is going to have issues once in a while but shops like Maryland Speed normally communicate with you and explain where the delay is. I have used vendors who are sponsors here on Camaro5 and have nothing but horrible service but I don't bash them on the forums, I just don't use them again. Rant over....
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05-04-2016, 12:17 PM | #28 |
Drives: GMC Sierra AT4 Join Date: Jul 2013
Location: Hanover, PA
Posts: 3,282
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It probably depends on whether the item is in stock and who is it shipping from. I have full faith in Maryland Speed, always have. Great service when I've ordered from them.
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2020 GMC Sierra AT4 6.2L
WTB - 2010 Camaro 1SS or 2SS, Aqua Blue Metallic, A6 |
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