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Old 02-04-2017, 10:20 PM   #29
KirkH


 
Drives: 2016 2SS M6 Mosaic Blk Met-SOLD
Join Date: Jun 2016
Location: KY
Posts: 2,934
Awesome customer service from Matt when I ordered the wrong part. He fixed it no problem. The shipping was unbelievable! Ordered a mirror on Thursday and received it on Saturday!
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Old 02-05-2017, 06:13 PM   #30
chozn4service


 
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Drives: 2016 SS w/2SS A8 Blue Velvet
Join Date: Dec 2009
Location: 39.793153,-86.238223
Posts: 3,678
To Legit to Quit! Got my strut tower brace from them and lower in price than anywhere else I could find. Looking to order another part or two within the next day or so.
They've gotten back to me quickly on questions I've had as well. Couldn't ask for anything more.
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Old 02-05-2017, 06:31 PM   #31
Michigan1LTRS
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Drives: 2017 1LT RS I4
Join Date: Sep 2016
Location: Indiana
Posts: 2,577
Matt is fantastic!! It matters to him that his customers are treated properly. Good dude!!!
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Old 03-01-2017, 04:27 PM   #32
Hilflos
 
Drives: 2015 1SS / RS NPP
Join Date: Apr 2015
Location: Dayton Ohio
Posts: 353
Got a phone call from Matt within 30 minutes of placing an order to let me know two of the parts I ordered were on back order, and not to be concerned if the order showed up in more than one shipment.

That's actually a bit beyond the level of service I'd expect even from what I've been reading in the thread so far.

This thread was actually what persuaded me to pull the trigger too.

So, thanks all, you too Matt.
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Old 04-07-2017, 01:29 AM   #33
DarkFangz1100
 
Drives: 2016 Camaro SS
Join Date: Nov 2016
Location: Tucson, Az
Posts: 676
Sorry to revive a dead thread. Just figured I'd post a recent experience with these guys.

Had a few questions about a few parts contacted them VIA email and Matt replied within 5 minutes on the initial inquiry after that it was almost instant for the replies. I contacted gmpartsdirect.com and gmpartsoutlet.com neither have replied and it's been 3 days. After the first day I just went ahead and bugged Matt some more about parts and he was knowledgeable and easy to work with. Honestly I don't recommend any of the other sites now. Now I'm just waiting on a ZL1 spoiler to be shipped to me
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