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11-19-2019, 03:53 PM
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#1 |
 Drives: 2017 Camaro SS 1LE Join Date: May 2017
Location: Bay Area
Posts: 7
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SS 1LE LT1 failure, 3 weeks for backordered parts?
My SS 1LE is just over 2 years old, with 25000 miles on it. I received a check engine light with a service message to service rear axle. So I took it in on 11/8 for a warranty repair, in which i was notified that there is an issue with one of the lifters failing in the engine. They didn't even get to diagnosing the rear axle yet. On 11/12 they notified me that the damage is isolated to the lifter with light scoring on the camshaft, and they would be replacing both. I requested to look at the camshaft and lifter to make sure there weren't any metal shavings which came off and damaged the bottom end of the engine. They agreed to show me the damaged parts when the new parts arrived in 3-5 days and they resumed repairing the vehicle. Without receiving any return messages from them 7 days later, I decided to visit them in person today 11/19 to get the status of the car. They told me that a number of the parts are on backorder, specifically one of the gaskets (head or valve cover) as well as the lifter. And that it would be 3 weeks before the parts arrive.
Does anyone have access to the GM parts system to see if the LT1 lifter is on backorder? It seems like i am getting the runaround here, with an expected time of completion of a significant failure of over a month, and that doesn't even include the actual issue of diagnosing the rear axle, which I was told they will get to after they repair the engine. Should i be contacting a GM rep, or looking into buy back options? I believe since the vehicle is just over 2 years old, it is no longer eligible for California Lemon law. Not sure what my options are, looking for advice. |
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11-19-2019, 04:22 PM
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#2 |
           
Drives: 2016 1ss camaro Join Date: Feb 2016
Location: 909
Posts: 9,817
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with all the stuff going on with the strike and all that it doesnt sound that bad/long sorry man did they give you a rental car?
__________________
 16 1SS NIGHTFALL GRAY METALLIC WITH NPP #BECAUSERACECAR #SAVETHEMANUALS |
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11-19-2019, 07:01 PM
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#3 | |
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Drives: 2017 Camaro SS 1LE Join Date: May 2017
Location: Bay Area
Posts: 7
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Quote:
I do have to comment, the dealership did put me in an enterprise rental, no questions asked. I just didn't spend $45K to drive a 4 cyl chevy malibu. |
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11-19-2019, 07:13 PM
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#4 | |
 Drives: 2018 Camaro SS 1LE Join Date: Oct 2018
Location: Treasure Coast, FL
Posts: 384
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11-19-2019, 08:04 PM
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#5 |
 Drives: 2001Camaro Z28 Join Date: May 2009
Location: eubank KY
Posts: 250
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I have had a hard time getting gm parts in the last couple of months. waited 10 days for some LT1 intake gaskets.
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11-19-2019, 08:05 PM
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#6 |
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Drives: 2001Camaro Z28 Join Date: May 2009
Location: eubank KY
Posts: 250
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also it took almost 2 months to get a cruze intake instock at the dealer.
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11-19-2019, 08:06 PM
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#7 |
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Drives: 2016 2SS M6 Mosaic Blk Met-SOLD Join Date: Jun 2016
Location: KY
Posts: 2,934
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My car was at the dealership for 86 days waiting on parts.
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11-20-2019, 06:42 PM
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#8 | |
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Drives: 2017 Camaro SS 1LE Join Date: May 2017
Location: Bay Area
Posts: 7
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Quote:
This just seems insane, the LT1 is used in multiple models. The longest ive had to wait for parts from BMW has been 7 days shipped from Germany. And that was for an engine that hadn't been in production for 10 years. Looks like the 30 day lemon law in California is applicable for the warranty period and not just limited to 12 months/12K miles, ill start looking into that option. |
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