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Old 01-05-2016, 11:43 AM   #1
Zack46


 
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Update: USB Ports & Apple CAR PLAY Not Working......Fixed

UPDATE:
As everybody knows, my apple car play quit working over the weekend. I took my car into the dealer this morning. Well, there was a reason it wasn't working. Both USB ports weren't working. So, if the USB ports don't work I can't hook up the iphone 6s and no apple carplay. We tried other cables into the USB ports but still no response. So the service technician at the dealership simply reset the actual main car battery. Once, he did that everything worked. We just had to pair up the devices again. So, problem solved. Now, this might be just a quick fix, for now. If it happens again (hopefully it won't) the USB ports plugging into the cars main computer will have to be checked for errors.
I'm Posting this information in case anybody else runs into their USB ports in their Camaros stop working.

Thanks to everyone at Pat O' Brien Chevrolet including James, Jordan, Melissa, Don and Jeff for helping me out with this issue!

You guys are AWESOME!!!!!!!
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Old 01-05-2016, 11:47 AM   #2
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Interesting....thanks for the info. I noticed this morning when my phone was connected via Bluetooth, under the Media tab, states no media available. Have to check that out later, hopefully not an issue that cannot fix!
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Old 01-05-2016, 12:12 PM   #3
leadfoot93
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So in other words, I need to reboot my car like my computer to get things to work again LOL
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Old 01-05-2016, 12:16 PM   #4
Glen e
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A reboot of the car is called "the GM global reset" google it.

It is done this way:
Take off both batt cables and touch them together, this drains all the capacitors that still hold energy even when you pull the neg cable for 10 min.

If this procedure unnerves you, pull the neg cable and let it sit overnight, the caps then drain slowly.

And because the settings are held in NVRAM, very few of them go away on a reset.
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Old 01-05-2016, 12:19 PM   #5
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Quote:
Originally Posted by Glen e View Post
A reboot of the car is called "the GM global reset" google it.

It is done this way:
Take off both batt cables and touch them together, this drains all the capacitors that still hold energy even when you pull the neg cable for 10 min.

If this procedure unnerves you, pull the neg cable and let it sit overnight, the caps then drain slowly.

And because the settings are held in NVRAM, very few of them go away on a reset.




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Old 03-23-2017, 06:58 PM   #6
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My USB ports just quit working as well. Does this reset, reset all car settings?
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Old 03-26-2017, 05:27 PM   #7
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I just performed the "GM global reset" steps explained earlier. Solved my issue as well, and all settings were retained as normal.
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Old 04-02-2017, 07:01 PM   #8
EvilEngine9
 
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After installing the footwell lighting kit, my USB ports went out. No charging nor Android functions. After a reading the Gen5DIY instructions to install the footwell lighting kit, I discovered that it could be the HMI module for the stereo. Which was on the panel I dropped for the footwell lighting installation. So, I dropped the panel back down & pushed in every connector on the HMI module. None of them clicked, but it did work. Very odd that the ports just magically worked again. Fuses & the removing/touching the battery terminals did nothing for me. I'm glad I checked the HMI.
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Old 04-05-2017, 09:20 AM   #9
luke2220
 
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Quote:
Originally Posted by Zack46 View Post
UPDATE:
As everybody knows, my apple car play quit working over the weekend. I took my car into the dealer this morning. Well, there was a reason it wasn't working. Both USB ports weren't working. So, if the USB ports don't work I can't hook up the iphone 6s and no apple carplay. We tried other cables into the USB ports but still no response. So the service technician at the dealership simply reset the actual main car battery. Once, he did that everything worked. We just had to pair up the devices again. So, problem solved. Now, this might be just a quick fix, for now. If it happens again (hopefully it won't) the USB ports plugging into the cars main computer will have to be checked for errors.
I'm Posting this information in case anybody else runs into their USB ports in their Camaros stop working.

Thanks to everyone at Pat O' Brien Chevrolet including James, Jordan, Melissa, Don and Jeff for helping me out with this issue!

You guys are AWESOME!!!!!!!
great forum thread.. after you did this did the USB port stop failing? the problem I have with mine is it cuts out for about 5-10 minute then it'll come back on... it doesn't seem like much but when your using ur GPS and all of a sudden it goes out before your turn, the panic starts haha
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Old 04-05-2017, 11:53 AM   #10
ctrlz


 
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Quote:
Originally Posted by Glen e View Post
Take off both batt cables and touch them together, this drains all the capacitors that still hold energy even when you pull the neg cable for 10 min.

If this procedure unnerves you, pull the neg cable and let it sit overnight, the caps then drain slowly.
You have to be a bit careful here, particularly if you installed any kind of aftermarket audio with a large cap. Shorting a cap can definitely damage it due to the sudden current spike.
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Old 01-11-2019, 01:16 PM   #11
Flavio
 
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I have the same issue on my Chevy Camaro. Both USB doors don't work.
How long the battery cables have to remain disconnected? Both cables or only the negative?
Otherwise, I will go to the Chevy dealer and will see if it start to work again.
The car is under warranty so is better if they do this operation.
Thanks for the info.
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Old 01-18-2019, 12:27 PM   #12
PnCRedJwl2SS
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I get an issue that may be related. From time to time, it seems like my USB ports stop working, I keep a tiny thumb drive plugged into one of the ports for mp3 music. When mine stop working I unplug the USB drive and plug it right back in. This brings them back to life. I never had to do the battery cables fix.
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Old 01-18-2019, 01:23 PM   #13
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Quote:
Originally Posted by PnCRedJwl2SS View Post
I get an issue that may be related. From time to time, it seems like my USB ports stop working, I keep a tiny thumb drive plugged into one of the ports for mp3 music. When mine stop working I unplug the USB drive and plug it right back in. This brings them back to life. I never had to do the battery cables fix.

Sounds good!!
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Old 01-18-2019, 03:46 PM   #14
tom's2005gto
 
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Yep. I had the same problem last summer. Did the global reset. No trouble since
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