05-13-2021, 04:49 PM | #1 |
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Drives: 2016 Camaro 2SS Join Date: Sep 2020
Location: FL
Posts: 1,129
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Dealer screwed up a basic tire rotation during oil change! No more dealer for me!
Title says it all.
As you all know the SS takes the 275 tires on the rear and 245 on the front so you don't do the typical rotation like most cars with same tire size. So what did the tech do at the dealer? Put the 275s on the front and the 245 on the back. I noticed the car driving funny and something looked off and when I was washing my car today notice the wrong tire sizes on the front. I was beyond p*ssed. Called the dealer up and said I want to get in right away to correct this and how could one be so dumb? They said they were slammed and couldn't get me in to rotate the tires. Service advisor was a B**** too. When I got my oil changed she was well aware of the different tire sizes on the Camaro SS. I knew to bring this up. Dealer said I'd have to come in at 4pm tomorrow when the day is over. Unacceptable as I have to work my business. Anyway, took it to Wal-Mart for 10 bucks they did it right away. The service techs also couldn't believe it too and noticed it just looking out the window. They all told me they've heard complaints about the local chevy dealer and said they never take their cars there. The lady at the counter said this dealer tried to bait and switch a used car on her husband too. last time we buy a car there or get service there. They told my mom her tires were "fine" even though they clearly were well worn and almost bald. I didn't know who to go to since moving here because I don't know a good local mechanic but I got some recommendations now. In general I hate dealers. Pissed at the dealer that they wouldn't take me today to do a very quick fix. They told me they work on Camaros all the time and quite familiar with them. |
05-13-2021, 04:51 PM | #2 |
Drives: 2020 LT1 M6 Join Date: Jan 2016
Location: South, the DEEP south
Posts: 1,114
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The level of competence is staggering at some of these chevy service centers.
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05-13-2021, 04:56 PM | #3 | |
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Drives: 2016 Camaro 2SS Join Date: Sep 2020
Location: FL
Posts: 1,129
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Quote:
This is just beyond stupid though. Hey, at least I know they rotated them and didn't lie The Hyundai dealer years ago on my dad's oil change on his Sonata didn't screw the oil filter on correctly and when I drove off the lot the oil light came on and leaking everywhere. And then they tell me to go pound sand basically not wanting to work me in to rotate them correctly. |
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05-13-2021, 05:01 PM | #4 |
Drives: '86 IROC-Z '18 ZL1 Join Date: Jul 2019
Location: Arizona
Posts: 731
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Sooo... what dealer?
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05-13-2021, 05:04 PM | #5 |
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Drives: 2016 Camaro 2SS Join Date: Sep 2020
Location: FL
Posts: 1,129
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05-13-2021, 05:27 PM | #6 |
Drives: 2016 Camaro 2SS Hyper Blue Metallic Join Date: May 2020
Location: WI
Posts: 2,451
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If it was me I'd dispute the charge on my CC if paid by CC. Get your money back.
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05-13-2021, 05:31 PM | #7 |
Drives: LT W/2LT,blue metallic Join Date: Jul 2016
Location: central florida
Posts: 4,915
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plant city is too far to come for service.stingray chevy does great work.
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05-13-2021, 06:07 PM | #8 |
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Drives: 2016 Camaro 2SS Join Date: Sep 2020
Location: FL
Posts: 1,129
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05-13-2021, 07:28 PM | #9 | |
Drives: 2022 Wild Cherry ZL1 1LE Join Date: Mar 2021
Location: Fremont, CA
Posts: 444
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Quote:
By the way did Walmart reprogram the TPMS to show the right tire locations? A place once forgot to do it after rotating tires, or didn't have the necessary equipment to do it... I was quite surprised. Geoff |
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05-13-2021, 08:20 PM | #10 | |
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Drives: 2016 Camaro 2SS Join Date: Sep 2020
Location: FL
Posts: 1,129
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Quote:
Not sure, but the tire pressure read normal on my display. My mom had tires put on by Wal-Mart and has an Equinox, and my Mustang had new tires by them and no issues. I check my tire pressure the old fashion way still as well. All I know I'm not taking it back to that POS dealer again. |
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05-13-2021, 08:26 PM | #11 | ||||
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Drives: 2016 Camaro 2SS Join Date: Sep 2020
Location: FL
Posts: 1,129
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Here are a couple reviews on google for them recently posted. Someone on google reviews caught them not doing their tire rotation they requested.
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05-13-2021, 08:53 PM | #12 |
Drives: 2022 CT4-V Blackwing Join Date: Sep 2013
Location: Florida
Posts: 2,723
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Walmart now has better service than the local Chevy techs... what is happening
__________________
2002 Corvette Z06 - Black - Sold
2013 Camaro SS 1LE - Black - M6 - Sold 2016 Camaro SS - Mosaic Black - A8 - Sold 2017 C7 Stingray - M7 Coupe - Sold 2019 C7 Grand Sport M7 Vert - Sold 2021 Camaro ZL1 - Black - A10 - Sold 2019 Tesla Model 3 2022 CT4-V Blackwing - M6 |
05-13-2021, 08:56 PM | #13 |
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Drives: 2016 Camaro 2SS Join Date: Sep 2020
Location: FL
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05-13-2021, 09:04 PM | #14 |
2020 Shadow Gray 2SS
Drives: 2020 2SS - A10, NPP, MRC, CAI Join Date: Dec 2019
Location: SoCal
Posts: 3,007
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This is EXACTLY why I do as much of my own maintenance as possible, I didn't even use my "free" oil changes from the dealer after I bought my SS, saving $100 wasn't worth the risk of some knuckle-head tech that doesn't know anything about a Camaro or LT1 engine...
Hell, I even went out and bought an $1,100 QuickJack to help out on the Camaro (and rest of the cars, also have ramps)... (I've been doing my own maintenance on my cars for decades... Wife has even helped out changing alternators on the kid's Santa Fe when I've needed and extra hand... Grease up to her elbows!) Got tired of using Homer Buckets as jack stands... ....... I keeed, I keeed... Here is "The Rest of the Story..." (just the calipers were on the buckets) Oh, and my wife that helped with the alternator replacement on the Santa Fe, yeah she also suggested baking my rotors (after I painted the top hats black) in our kitchen oven!!! (I originally had them sitting on my driveway in the sun hoping for a little "bake"...) I think she might be a keeper! (been together 33 years)
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2020 SGM 2SS - A10, NPP, MRC, Red Calipers, Black Camaro Fender Badge, Footwell Lighting
Added after delivery: - GMP CAI, GMP Black Strut Tower Brace, MRR017 1LE Wheels, SS Armrest, Black Fuel Door, Stainless Sport Pedals, SS Wheel Caps, Black Lugs/Locks, GM Splash Guards, DD Smoked LED Markers, Smoked Rear Reflectors, Mishimoto Catch Can, Xpel PPF - Full Front, SunTek 35% Tint, CeramicPro coating, RST Stainless Brake Lines, Castrol SRF, MSD Super Conductor Wires Left: My "fun" ride. Right: My "work" ride: a Gulfstream G600. One's top speed is 180 Mph, the other, 620 Mph... |
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