08-18-2019, 01:49 PM | #15 | |
Drives: 2018 ZLE Join Date: Feb 2018
Location: Palm City Fl
Posts: 1,340
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08-18-2019, 02:17 PM | #16 |
@viurniel
Drives: 19 ZLE A10, 15 2SS, 90 300ZXTT Join Date: May 2016
Location: Miami
Posts: 409
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This story makes me appreciate my dealership.
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08-18-2019, 02:30 PM | #17 |
Daily Driven 1LE
Drives: 2018 1SS 1LE Join Date: May 2018
Location: Fort Knox, KY
Posts: 293
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Absolutely take the buyback if the money is right.
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2018 1SS 1LE
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08-18-2019, 02:39 PM | #18 |
Drives: 2018 Camaro SS 1LE Join Date: Jul 2019
Location: New York
Posts: 88
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This is the plan Sir. I plan on calling tomorrow morning and if they will give me back every penny I paid including taxes, then it will go that way. If not, then I will go the lemon law route and then they will have to pay everything. I'm already in contact with a lawyer who says it's a done deal already as of today. I just have to say the word and the letter will be sent.
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08-18-2019, 02:44 PM | #19 |
Drives: 2018 Camaro SS 1LE Join Date: Jul 2019
Location: New York
Posts: 88
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If the management had any clue what customer service entailed, it would be a great situation. The tech who is working on it really knows his stuff and I'm confident he would be putting the car back together the right way, but the management ruined everything. First by putting me off for so long, and then by telling me I'm not a customer of theirs and they really don't care at all about me or my car. That's what really seals the deal for me.
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08-18-2019, 03:08 PM | #20 |
Drives: 2017 Camaro SS1LE 2000 Trans Am WS6 Join Date: Jul 2008
Location: Portland, TN
Posts: 2,955
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Sorry this is happening to you. It's difficult to find a good dealership. I doubt you qualify for lemon law since you purchased it used. Maybe it's different in your state.
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2017 Krypton Green SS 1LE
Magnacharged 2000 Trans Am WS6 manual trans 2002 Trans Am 2015 Ram Crew Cab Cummins |
08-18-2019, 03:11 PM | #21 |
2019 ZL1 1LE MY GOON
Drives: 1980 Z28 Big Red. Join Date: Dec 2018
Location: Stoney Creek
Posts: 2,061
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Very disturbing to read this. Just cause the vehicle wasn’t purchased there doesn’t mean you should be shoved aside. You area bigger man than myself. I would have been at that dealer ASAP to see this clown face to face.
What a joke. Hopefully somehow this turns in your favour. These are really awesome cars. Good luck my friend. Keep us posted. |
08-18-2019, 03:21 PM | #22 | |
Drives: 2019 Silverado Z71 6.2L A10 Join Date: Mar 2017
Location: Grapevine
Posts: 2,075
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Quote:
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Current ride
2019 Silverado Z71 LTZ 6.2L L87 425hp A10, 4 inch BDS Lift with Fox Factory Race 2.5 Coilovers, Borla Cat back (15HP bump), BFG KM3's 33's. Past Rides 2017 M6 Camaro ZL1 Hyper Blue 2016 M6 GT350 White with blue strips 2014 M6 Mustang GT Premium Track Pack Ruby Red 2012 M6 M3 Melbourne Red Metallic |
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08-18-2019, 03:43 PM | #23 |
Drives: 2017 Camaro ZL1 Coupe Join Date: May 2016
Location: Georgia
Posts: 5,809
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I would do the buy back and move on! You need to complain to the owner of the dealership about the asshat that cursed at you and let Chevrolet Customer Service know about the conversation you had with the guy and all the details concerning your car at the dealership. You probably won’t get anywhere with sending any correspondence to Mary Barra or Al O. so that might be a waste of time for you. If you really like the ZL1 then check into getting a new 2019 while GM is giving incentives on them now and later in the year but you may not have many to choose from. Good luck!
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ZL1 Coupe, PDR, Exposed carbon fiber hood insert, My Link with Nav, M6 6 speed and Silver Ice Metallic. Mods done: ceramic window tint, GM Accessories Camaro floor mats and Roto-Fab CAI.
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08-18-2019, 04:00 PM | #24 |
Drives: Garnet Red / ZL1 1LE Join Date: Apr 2016
Location: Bel Air, MD
Posts: 488
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Wait, something is not right here. From what I understand, GM warranties the drivetrain even if something blows up on track. This is provided, the drivetrain is bone stock.
Mike Musto even talks about it in his ZL1 1LE review on Youtube.
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#SAVETHEMANUALS
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08-18-2019, 04:06 PM | #25 | |
Drives: 2018 Camaro SS 1LE Join Date: Jul 2019
Location: New York
Posts: 88
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As for questions about the lemon, because of it's age and mileage, it's considered a new car according to both Arizona and NY Lemon Law. I confirmed this with the attorney already, so no issues there. I will go whichever way gets me all of my money back. |
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08-18-2019, 04:10 PM | #26 | |
Drives: Garnet Red / ZL1 1LE Join Date: Apr 2016
Location: Bel Air, MD
Posts: 488
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I hope you isolate this experience to that dealer only. I've dealt with plenty of Chevy dealerships to date that go above and beyond in their service. I've had BMW's before and I could write pages on my terrible experience at their various dealers. Karma will do right by you. Stay positive and let's see you back in a ZL1 down the road.
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#SAVETHEMANUALS
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08-18-2019, 04:11 PM | #27 |
Drives: A10 LT4 Join Date: Aug 2016
Location: Deep South TX
Posts: 1,094
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Yeah...good luck. I would rather get the $$$$ back & start over vs getting it back under all the conditions & leaving an ick taste in my mouth.
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08-18-2019, 04:25 PM | #28 | |
Drives: 2013 Triple Black ZL1 Vert M6 ECF Join Date: Mar 2011
Location: Trenton, Michigan
Posts: 7,047
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I can understand it would be covered say on a HPDE day, but not the indy 500. But that's not the big issue here, it's the attitude of the dealer involved. Not sure if you've done this part just yet (probably), but take that letter you intend to send to Mary and Al, and CC it to the owner/manager of the dealership as well. 'Usually' dealership owners/managers are very sensitive about negative responses to survey's, etc that GM will see. If you decide to keep the car, even if they fix it, it'll always remind you of this fiasco. I'd say move on and start fresh with another car. |
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