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Old 05-19-2019, 07:59 PM   #1
Barnaby
 
Drives: 2017 1LT Vert
Join Date: Apr 2019
Location: Seattle
Posts: 29
Problem taking roof down/opening trunk.

Ok guys so first time I have run into this, and the user manual isnít helping me.

I was driving along no problems when my car started beeping at me and the message Ďtop not secureí came up. I pulled over, tried to take the top down (it was all the way up), and it came up with the message Ďextend cargo shade to operate topí, so I opened my door and hit the truck release, and the message Ďsecure top to open trunkí came up. I press the button to put the roof UP, and I get the message Ďonly manual operation availableí.

So, to recap, I canít take the top down, I canít open my trunk to fix the cargo shade, I canít manually take the top down (unless anyone knows how?) from the UP position... and I canít get any help from the manual.

Help??

Thanks!
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Old 05-19-2019, 08:14 PM   #2
Gunkk
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Well that’s a new one.

Use the physical key slot (the one in the top of the back seat) to pop the trunk.
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Old 05-19-2019, 09:22 PM   #3
Barnaby
 
Drives: 2017 1LT Vert
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Quote:
Originally Posted by Gunkk View Post
Well thatís a new one.

Use the physical key slot (the one in the top of the back seat) to pop the trunk.
So I donít actually have a key itself... just the fob? Thatís all I got from the dealer, should I have received a physical key as well?

Thanks again
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Old 05-19-2019, 09:24 PM   #4
Walkure
 
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Take it to the dealer.
Early on, I was getting the "top not secure" warning almost half the time I put it up. The dealer said was a known issue and they did some s/w reflash (I don't recall the exact details). It hasn't happened again in the 18 months since.
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Old 05-19-2019, 09:40 PM   #5
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Quote:
Originally Posted by Barnaby View Post
So I donít actually have a key itself... just the fob? Thatís all I got from the dealer, should I have received a physical key as well?

Thanks again
The physical key is inside the fob. Push the diamond shaped chrome button on the side to release it. There is a keyhole behind the top of the rear seatback to manually unlatch the trunk lid. You should have a small plastic "wrench" to use that will give you better leverage. This is all in the owners manual. Just be careful the trunk lid does not interfere with the partially open roof.
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Old 05-19-2019, 11:17 PM   #6
Barnaby
 
Drives: 2017 1LT Vert
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Quote:
Originally Posted by 17rsvert View Post
The physical key is inside the fob. Push the diamond shaped chrome button on the side to release it. There is a keyhole behind the top of the rear seatback to manually unlatch the trunk lid. You should have a small plastic "wrench" to use that will give you better leverage. This is all in the owners manual. Just be careful the trunk lid does not interfere with the partially open roof.
Wow, didnít know there was a key in there lol.

The key turns but the trunk does not open, I have no idea what is going on. Guess I am dropping her at the dealer tomorrow morning.

Thanks guys
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Old 05-20-2019, 02:01 PM   #7
Baldman
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Quote:
Originally Posted by Barnaby View Post
Wow, didnít know there was a key in there lol.

The key turns but the trunk does not open, I have no idea what is going on. Guess I am dropping her at the dealer tomorrow morning.

Thanks guys
You need to change your profile it says you drive a Malibu. Would be nice to know what year Camaro you have.
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Old 05-20-2019, 02:22 PM   #8
Barnaby
 
Drives: 2017 1LT Vert
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Originally Posted by Baldman View Post
You need to change your profile it says you drive a Malibu. Would be nice to know what year Camaro you have.
😂😂 Itís a 2017 1LT convertible.

Good call on the profile too lol
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Old 06-14-2019, 05:23 PM   #9
BigRed7181
 
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There is a small plastic adapter that came with the car to pop the trunk from the inside with the key. This actually happened to me with a new one when I took it out for test drive. Other than that the top can be secured manually. The info is in the manual.
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Old 08-01-2020, 07:15 PM   #10
Ssvertlife
 
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Drives: 2017 Silver SS Convertible
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Iím having the same exact problem! How did you fix it?



Quote:
Originally Posted by Barnaby View Post
Ok guys so first time I have run into this, and the user manual isnít helping me.

I was driving along no problems when my car started beeping at me and the message Ďtop not secureí came up. I pulled over, tried to take the top down (it was all the way up), and it came up with the message Ďextend cargo shade to operate topí, so I opened my door and hit the truck release, and the message Ďsecure top to open trunkí came up. I press the button to put the roof UP, and I get the message Ďonly manual operation availableí.

So, to recap, I canít take the top down, I canít open my trunk to fix the cargo shade, I canít manually take the top down (unless anyone knows how?) from the UP position... and I canít get any help from the manual.

Help??

Thanks!
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Old 08-01-2020, 08:17 PM   #11
lcd550
 
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Definitely a known issue...experienced it myself. I also have a 2017 Vert and the TSB is for MY 2016 thru 2018. I recommended printing it and bringing to the dealership.
https://static.nhtsa.gov/odi/tsbs/20...39096-9999.pdf

Thread on this issue:
https://www.camaro6.com/forums/showt...&highlight=top
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Old 08-01-2020, 08:20 PM   #12
Ssvertlife
 
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Drives: 2017 Silver SS Convertible
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Thanks! Yea I think ima have to take it to the dealer

Quote:
Originally Posted by lcd550 View Post
Definitely a known issue...experienced it myself. I also have a 2017 Vert and the TSB is for MY 2016 thru 2018. I recommended printing it and bringing to the dealership.
https://static.nhtsa.gov/odi/tsbs/20...39096-9999.pdf

Thread on this issue:
https://www.camaro6.com/forums/showt...&highlight=top
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